I have not observed any disadvantages and I do not observe them!
I see some advantages +++++..! Because the guys are working Perfectly! They will always tell you, offer an alternative (if something does not fit), in general: Experts in Their Field, and this pleases! Spare parts always arrive on time, even sometimes when you are not waiting, and the spare part is already in place, you can come pick it up! Everything is Cool and on Top! Keep It Up Guys!
The staff is not competent.
They're talking nonsense, pretending they're smart and you're a fool.
On the second golf 1.8 petrol, they had 7 types of boxes, and the clutch was even bigger.
You ask to see the price, it takes from the ceiling, not even to look at the computer.
I went online to the website of another store without wine, ordered it and picked it up the next day.
The phone number of the pick-up point is indicated on the site ... I have not heard a more boorish answer from someone I do not understand yet… The website says that the part is in stock, but I was told that it was not there, but okay, that's half the trouble… I asked, what about the order? To which the answer was: "well, it's on order and you have to wait for it and if the item doesn't fit, then the money won't be refunded." I was just taken aback by such a service and said that I had never met a more "wonderful manager. To which I was informed that you were calling the pick-up point, and not the manager, saying that you don't see what is written on the site?... A well-deserved customer service star!
I placed three orders on the website for the delivery of spark plugs with an interval of a day. As a result, the order was consistently canceled without explanation. After contacting a specialist, he insisted on creating another order for the same product and canceled it an hour later, coming up with another reason. As a result, I ordered it on ARMTEK, they brought it as promised the next morning, even if it was 10 rubles more expensive.
The attitude towards customers is indifference, the waiting time is endless, the quality of work is simply not appreciated.
Terrible customer relationship!
I turned to them to order spare parts for the engine overhaul, to which I received an answer that I needed to send a list to Viber.
The next day, I sent them a list of spare parts with original numbers, to which I received a reply that now I have to order everything myself through the website. They ignored the request to consult on prices and manufacturers, prices on the website, look at the monitor.
I bought everything elsewhere, no problem
Don't set foot on them anymore!
They write in stock. Not really available. You call yourself - they say the order has been placed. After 2 days, an SMS message arrives - the order has been canceled. They also reject a negative review.
Spare parts, for any price category. And most importantly, fast delivery. A very convenient auto parts store.
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Show business's response
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Виктор К
Level 9 Local Expert
October 25, 2024
Lately, I've been buying most of the car parts right here. Always good prices, great selection, fast delivery. A very convenient website for choosing and placing an order.
Positive:previously, the price was lower than everyone else's, then we equalized, now I have a 12% discount, but the price is the same as everyone else's
Good Day to all, of the minuses, absolutely nothing, I ordered a belt of the wrong size that I need. The belt arrived the next day, the guys said they could replace it in 1-1.5 hours, as a result, 45 minutes passed, and then they brought exactly the belt that I needed! Everything Is Great, Everything Is Cool, Discounts are pleasing, The Guys Are Great Fellows!
A convenient store, I ordered it on the Internet, received a notification when the spare parts were in the office, I came and picked them up, the prices are good. There is a parking lot opposite. They work until 18:00. In a word, it is convenient.
Professionals in their field, I order spare parts only from them, a good website with catalogs and affordable prices. I recommend you all to have a good mood!!!
I order spare parts here, everything is OK and on time, the guys are well done, you order what you need and pick it up tomorrow for lunch, the prices are also pleasant
For the second day (On weekdays) I arrive at 17:30, it would seem another 30 minutes before closing… And no one is picking up the phone. Horror, not service. :(