1.08.24. I visited the MFC and was very surprised. While the employee went on a break, the head of the MFC advised the visitors herself, and not just said goodbye, but explained everything step by step in a very accessible way and waited for everything to load in the application, since the Internet speed leaves much to be desired, in short, I admire her patience. Now I want to express my deepest gratitude to GONCHAROVA's employee (sorry, I forgot my first name), if there were all employees like her in all organizations in the DPR, then the bureaucracy would be reduced to zero. He knows his business from start to finish! In other MFCs, the information was not given fully because of this, they could not bring the documents to a logical conclusion for a month. And here I've been telling everything for 15 minutes, and I've arranged everything. Everyone needs to join them for an internship.

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Наталья

Level 9 Local Expert

The attitude towards people is disgusting. 06/20/2024 an employee disappeared in an incomprehensible way, from whom you can take a ticket or get advice. I waited 25 minutes, she never showed up.Summer, people are standing!!!!They are waiting.No one gives information.Impressions during the waiting time:One of the employees allows herself to raise her voice to pensioners, conducts some personal conversations on the phone. Who gave the IFC employees the authority to disrespect people?!

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Яна М.

Level 10 Local Expert

The specialists are not bad, they are young. They're trying. But the unregulated nature of all legislative initiatives and processes is annoying. It's always a mess. It is also inconvenient with the payment. Why can't operations be performed on the spot?!!! It seems that the administrative resource does everything to ensure that people spend two thirds of their lives in queues.

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