PEC
174 reviews
December 6, 2022
If you want to get a heart attack, contact the PEC! We sent the cargo from Russia to Kazakhstan, paid for delivery to the door, the parcel was registered in the warehouse, I call the PEC, they tell me that the courier will contact me today. 4 days pass, no one calls! I call them, they say that they did not send the request to the office and will send it later. The next day, they call from the office, arrange delivery for tomorrow. On the appointed day, the courier calls, says that he left with my parcel and will be there soon. After 20 minutes, he calls back and says that the parcel is lost!!! Supposedly they will look in the warehouse. We call them back ourselves, they say that there is no warehouse, she was lost in some of the border towns! It's just terrible, there are 200 thousand goods there! If the issue is not resolved, I will go to court.
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8
June 7, 2023
Convenient access. The girls at the acceptance of documents work smartly. If you need to send the cargo, then first go to the warehouse, they will weigh the cargo, accept it and give an invoice for shipment. And then go to the office.
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1
February 20, 2023
The sender did not delve into it, but to pay me, For a box less than 1 kg, they additionally added the cost of a 408t bag in which 10 people can be put, why CAN't an ordinary box be delivered in the usual way??? . they visited the 68t marking on the bill. they count down on the move . The deliverer did not give an invoice indicating the route and the cost of everything is hidden until the person digs it out himself.
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2
1
November 23, 2024
Helpful guys, thank you!
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June 10, 2023
The receptionist makes me happy. He is polite and knows his job. Respect for him separately. And as in all pitches. Well done
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3
November 22, 2024
For weeks, the cargo cannot leave, the queue for the crate...
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March 3
For a long, long time
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February 16, 2023
In general, it's not bad, there are nuances of course and they don't fit the deadlines. I'm shooting another star because the guys always weigh the same product differently. Sometimes the pallet is included))
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2
February 1
I liked everything.
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November 26, 2022
In general, I am very satisfied with the services, but if this is the first time and you do not know the subtleties, then you will be 100 percent deceived on weight and dimensions during acceptance. And they will ask for 2 times more expensive. Be vigilant and find out the preliminary price on the website!
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2
October 25, 2024
I was sending the cargo. They arrived on time . Not expensive
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May 2, 2023
All parcels arrive on time. It is possible to pay by the recipient without a surcharge. Low shipping cost. Low percentage of insurance. There is only one minus - the only warehouse in Almaty.
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1
1
July 17, 2023
The service is very long , there are not enough people to accept the documents , I waited for more than an hour, I will try not to use it anymore
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3
2
January 31, 2023
Great company. They work efficiently. The prices are reasonable , lower than those of competitors
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March 28, 2022
I have already sent a lot of items to the Russian Federation with this company twice, both times everything came perfectly and in terms of integrity and timing. The main thing is that those who make the shipment themselves pack everything well and strengthen it. I will continue to send only through them. Thanks guys!
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2
1
January 26, 2022
Corrected.
Disgusting company. I sent the cargo. I am the sender and the recipient. He carried out the shipment of the 98th diagonal TV from Moscow to Almaty. As a result, the cargo was shipped on 12/14/2021. And received on 01/13/2022. (A month, how is that?) while the cargo was traveling along an obscure route that actually no one knew, neither PECK nor I, it was damaged. For reference, the price of this TV is $ 13,600 and $ 500 shipping (by the ugliest company). As a result, upon receipt, after examining the integrity of the cargo, I saw damage to the integrity of the package, which I immediately warned about. In response, the director of the branch in Almaty told me himself: they say, don't be indignant here, and that time is not calm now, OR I'll just call the police. That is, I had only two options to be maimed by the company or arrested by the police. Yes, indeed, the beginning of the year was not very favorable in our city. I chose the option to pick up the cargo silently. As a result, 4 days after switching on, streaks and ripples began to appear on the screen. I called the master and the verdict was not comforting "beyond repair!" the warranty was denied due to physical damage to the CLASS!
Avoid this company. My damage is $14,100 and a lot of nerves. And yes, I paid for the insurance and the crate!
I am attaching a photo
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12
January 15, 2023
As part of the last delivery, a claim for reimbursement of part of the cost of the cargo was accepted and it was fairly processed - compensation was made. There are problems, the main thing is that they are ready to discuss and solve promptly)
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1
1
March 15, 2024
Very good, but a lot of people are therefore not very good.
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1
August 18, 2023
They accept it quickly! And the girls are such beauties, they draw up documents!) I drive with pleasure)
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3
1
March 19, 2024
The prices are high, the delivery time is much longer than that of competitors.
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1
1
September 7, 2023
There is a delivery here on the website, but there is no issue, I had to go to another warehouse in the heat of the city
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1
January 2, 2024
Simplified clearance and acceptance of cargo, transportation across the CIS, fast delivery.
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1
December 11, 2021
Disgusting office! She ordered a car to move (elderly mothers) to my place in the Russian Federation. The car arrived at 5.30 pm and loaded with pallets! Things are not fully included. The driver of Myrzoyat was rude to my mother, to her indignation, said there was nothing to say, I don't like it, cancel the application! As a result, half of the things were loaded, I did not have time to hand over to the warehouse (it works until 18.00), I left the car on the territory. He said he would unload in the morning and arrive on the 2nd flight. Pay twice for movers. Things were thrown around randomly, and if they were folded normally, then everything would fit (there was a mattress and 2 mini chests of drawers) In the morning, go to the delivery of half of the things yourself, then load up again and come back to the other side of the city. A madhouse! Mom is an elderly woman, she got nervous, her blood pressure jumped! Completely incompetent and arrogant employees! The weight and volume of things were counted 2 times more than according to our calculations. Their shipping packaging was added to the obligation, even on those boxes in which ordinary things are. I called the Moscow number, left a complaint to the operator, reaction O. I do not recommend anyone to contact the Almaty office of the PEC! Never! Let's see how things get there.
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5
1
October 20, 2023
Quickly issued, kind, responsive staff.
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December 2, 2022
Long waiting for the cargo to be processed at the company's warehouse. The cargo was delivered to the Security Service, and it was accepted on Tuesday evening. I did not like the organization of cargo delivery. I would say her absence.
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July 20, 2023
Good company, fast shipping and reasonable prices .
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1
1
May 30, 2023
Everything is fast and convenient as usual.
Excellent service!
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November 2, 2024
Fast and expensive
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April 4, 2023
I was transporting things from Kaliningrad to Almaty. Everything is clear and on time. Thanks!
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1
3
January 19, 2023
The acceptance is fast and the team works well together! Anara's manager is always pleasant and friendly!
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January 28, 2023
Great company! The prices are acceptable, we have been working with them for a long time, well done, keep it up!
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1
August 20, 2021
It's just terrible.
Are you kidding me
we sent the cargo from Russia to Kazakhstan
, everything was processed, the cargo was delivered to the warehouse
, the delivery was supposed to be in the city of Uralsk
August 18th
tracking showed that the cargo arrived in Samara and hung there
in the invoice it was stated that the recipient would pay for the shipment
, but since there was no terminal in Uralsk, they allegedly slowed down the cargo without notifying anyone about it
on the same day as I found out that they were waiting for the payment to be made through the bank
I corresponded with the operators every day, they calmed me down and said don't worry, the cargo will be delivered on time
I turn to the operators on the 20th and ask where our cargo is, they say in Samara you have been charged an additional storage of 1992 rubles
Are you driving or what? What kind of idiocy is it my fault that you didn't deliver the cargo on time???????
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8
2
March 24, 2023
Everything is fast and high-quality. They were also issued quickly without any problems.
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1
February 26, 2024
The service is at the highest level well done
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May 14, 2021
A good company, excellent level of service, prices are more expensive than those of competitors. We have been working with this company for several years, mainly Moscow-Almaty, consolidation of motor transport, I recommend it.
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1
4
July 2, 2022
Despite numerous calls to the hotline, personal communication with the staff of the Almaty branch, "cargo appeals", I issued a "cargo pick-up on 22.06" On 24.06 the forwarder took my cargo 🙏 bravo!! and to this day, today 01.07 he is at the terminal. I've heard a million explanations about the added night flights!!! BUT for the life of ME, it is not clear how the same loads of 3 cargoes, in one branch, which were handed over independently by the sender and for which there was a "fence" 2 left, 1 did not and all according to ....... rally (((. I do not understand how a responsible person on the spot you send 3 cargo codes, he says that he can't do anything "in the order of the queue" we will send tomorrow or the day after tomorrow, 2 of them, apparently without his knowledge, leave, the girls call after 15 minutes to inform that the goods have been sent and they are really leaving, the status is changing, but the 3rd is not??? another 3-4 days pass and he is back in place!! A week has passed since the fence WEEK, please, sane employees, connect to the problem again!!! I'm not harmful, it's chaos in your logistics, and yes, now I definitely demand compensation!! the 2nd time there is the same problem, CARGO PICKUP = A DELAY OF A WEEK!
I will add, today 02.07 my cargo was sent, the time from picking up the cargo by the forwarder to sending it from the terminal is EIGHT days!! This is space, I highly RECOMMEND NOT using the Pick-up of the cargo of the PEC Company - it is DISGUSTING for a long time. And this is the 2nd time in one month.. moreover, the other cargo, which the sender himself delivered and delivered today, was sent today, i.e. day / day.
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5
November 28, 2022
Terribly slow work at the logistics department in Almaty : (a delay of a week after the arrival of the cargo in the city, the logistician who called is rude and hangs up, introduced himself as Dmitry
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3
1
October 31, 2022
The guys at the reception are working very quickly, the man with the mustache on the loader is clear!
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1
April 17, 2023
Fast service, a complete set of documents including a CMP and a bill of lading. In other companies, this is not the case due to the fact that PECK transports e with its cars, and not for re-employment like other carriers.
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1
March 4, 2023
Terrible company. According to the contract, 10 days from Novosibirsk to Almaty, 20 days have passed and there is still no cargo!
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5
2
December 24, 2023
The cargo was delivered to Russia, seemingly without damage
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January 20, 2021
I would like to express my gratitude to the head of the Almaty branch of the PEK Batyr. Due to the inconsistency of the accounting department of the supplier's company and this transport company, it was not possible to pick up their goods from the warehouse in Almaty. The website lists the phone number of the call center with the Almaty city code, but for some reason some incomprehensible girls answered the call (I would call them "chickens") from some Russian city. As a result, without getting a clear answer from the operators, I had to "beg" for the phone number of the head of the warehouse in Almaty in very high tones. I called the Batyr and briefly explained the situation. From that very moment, the search for a solution to the problem began. For several days as a Batyr, I was "surrounded by the care" of a Batyr. A few days later, the problem was solved and I managed to pick up my cargo from the warehouse. By the way, a few words about the work of the warehouse itself. The guys work clearly and harmoniously. Thanks a lot to Batyr for his help. I would like to wish you success in the new year. With respect, Aziraman Sariev.Almaty
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3
4
August 12, 2022
The request by phone is meaningless. No one came to pick up the cargo.
I had to take the cargo to the pick-up point myself.
Thank God everything worked at the reception point.
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2
1
December 7, 2022
The delivery service is normal. I sent cargo to the Russian Federation. Everything came in one piece. They weren't rude about the price.
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October 30, 2023
Arrogant staff paperwork
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1
1
January 27, 2023
A great company , I constantly send goods to Moscow through them , everything is fine
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1
August 20, 2021
It looks, of course, so-so. But the main thing is the result, and it suits me completely! Adequate prices for transportation between Almaty and Moscow, adequate deadlines, adequate staff 👌🏽
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4
October 27, 2022
Terrible attitude towards customers, very long delivery, 20 days and I haven't received it yet. Not to the council
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3
1
November 6, 2022
Fast acceptance at the warehouse, fast paperwork, good rates.
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3
1
March 30, 2023
The company is terrible, the timing is horrendous. It feels like they're driving donkeys!
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1