A terrible airline, they didn't even carry water on a 5-hour flight, all for a lot of money. The plane is just a wreck, the staff is careless, they don't know what they need to do.
I was able to catch up with the plane at the Ankara office 40 minutes before departure, my boarding was approved because there was no luggage. This is very nice. But they didn't inform in advance about the delay of the plane's departure, which wasn't very pleasant....