Thanks to the management of this printing house for performing high-quality printing on time. This is not the first time we order, cooperation is always satisfied. Every job is done on time, the quality is high. Every cup, T-shirt, whatever, is neatly packaged, we like that too. Our company has more ideas for implementation with the participation of the company "Printer".
It's just disgusting!
I called to confirm whether my order would be completed on time (the order was from 08.01, and it had to be picked up on 10.01 in the evening), after receiving approval, I sent the files to the mail, having arranged everything according to the rules and prepared the layout.
The deadline was two days.
She called after sending the letter, clarified that everything had been received, my order had been accepted, and "we will inform you about the payment and the readiness of the order later"
I called in the evening, because no one called me back. "We'll call you back later, the order is already in the printing process." The situation with this phrase was repeated only three times.
I think it's great, thanks. As a result, I call on the day of the deadline (again by myself, because no one called me back), and they tell me that the letter somehow miraculously got into spam and my brochures were not printed.
It's magical! I have a project due tomorrow, where the main part is often not ready. I'll probably lose my scholarship. Many thanks to this printing company, I've never been so upset before.
The most annoying thing is that I was also responsible for other people's files, they also suffered in this situation.
The website of the curve, when trying to send an order to wallstrips, returned an error, the photos did not load. But surprisingly, they called back tomorrow, clarified the order, and asked me to send a photo to Viber. A day later, the order was clarified again and asked to send a photo in a different format. In the evening, they wrote that they would not take the order, because 1 piece for 25 rubles is not enough, it is necessary that there be an order for 4 pieces for 100 rubles, although there were no such restrictions on the site. In general, you can even thank them for being polite, my order was not lost and was refused quickly, and now there is time to take a photo elsewhere!
Good afternoon.
Many thanks to the guys for their efficiency and high-quality work. The staff of the center will always prompt, help, and give advice on how to do better. Special thanks for working with clients.
I would not recommend a printing house to anyone. Customer management and the customer service itself is ugly. I am always looking for a partner who can fulfill regular orders, unfortunately, this printing house does not know how to retain regular customers. If you are a legal entity, I do not recommend working with this printing company, because it will give you even more headaches.
I asked to print an art book, a rare copy, I couldn't find it on sale for several years.
I gave away the flash drive, I was a little surprised by the price - 70 rubles for printing just black and white pages, well, okay. Most importantly, I hoped that now I would comfortably read the novel I needed.
One of the advantages is efficiency - they were done quickly, well, the paper is thick, the pages are not translucent.
But the main point is that the text on the page is stacked so that a two-centimeter gap is empty to the left of the text on the page, and on the right the text runs under the binding, and you need to stretch the book to see the text. Now I have to read every second page like this, stretching the "book" with effort. I suspect that after such procedures, the binding will order you to live a long time.
It's a shame, comrades, for such a hack!
I won't recommend it to anyone, and I won't set foot there anymore.
On 17.07, an order was placed on the website with readiness for pickup on 19.07 and paid for on the website. The pick-up point is incorrectly indicated on the website! It is generally closed on Doroshevich, I had to go to the main office on Chelyuskintsev. 19.07 on the second attempt to get into the office, it turns out that there is no order and no one can find it, after 10 minutes they were able to find it, just no one noticed it. Accordingly, no one started the order. All that the managers offered was the readiness of the order in 4 days or a refund. "Thank you," of course, but I needed him on the appointed day. There was a negative impression on simple single orders, customer orientation tends to 0. No calls with order confirmation, no SMS, only money was debited instantly, there was an irritated attitude in the office. I was forced to contact my competitors, and within half an hour everything was agreed with me and the order was approved.
I made an order in advance (10 days before). The managers worked very poorly with a response once a day or after a few hours. The day before they called, they said there would be no order. Thank you for at least not a day. Questions asked in a chat with an operator should usually be answered within 24 hours, even if their question was answered in a minute.
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Малькова Ника
Level 6 Local Expert
July 17, 2024
For small things, I often print texts for presentations here, ordered the printing of photos in a wall collage, gifts to friends. It is very convenient for me both in terms of location and timing. Everything is fine. Although I immediately read the reviews before ordering the photo, I do not understand why they write that the managers do not respond. Personally, I have never had a problem getting through or writing to Telegram
If you are going to sew a diploma, then you are not here, because they stopped doing it, but there is no information about it on the website, and no one responded to the application within a day.
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Анастасия Зубкова
Level 4 Local Expert
November 18, 2024
I ordered a mug as a gift, chose a Printer, because their office opened next to my work - and I did not regret it. I couldn't decide on the pattern - they had a lot of options to choose from, but they chose it together! Thank you very much! There are a lot of ideas for gifts to friends - I will contact you)))
We cooperated with this organization for the first and last time. We ordered a photo album for a gift, of course, it was needed by a certain date. They promised to do it by the 15th, but the album was not ready by the appointed date. The order was made only on the evening of the 19th
Of course, there are overlays, but the most unpleasant thing is that the employees did not even contact themselves about the delay, they had to write and call themselves, and often they did not pick up the phone, it was turned off, they either did not answer messages at all, or they answered sooo badly
As a result, the whole holiday was under threat, a lot of nerves and an unpleasant aftertaste
Also, the pen that was in the order was not put in the box. It's good that they checked on the spot
There are no questions about the products themselves, the album and photos are excellent!
But such disrespect for customers still needs to be looked for!
A simple and urgent order was messed up, I had to refuse and return the money.
I thought it was a good printing house, but it turned out not to be so. The manager initially communicated coldly - it immediately strained. But that's okay. I had an urgent order, as a person who understands printing and has experience in this field, I painted everything from top to bottom how to do it and, just in case, asked me to send a photo again for approval before printing.
Everything was wrong in the photo, I made edits, they wrote to me "accepted" and nothing else. When the notification came that the order was completed, I ran headlong to the printing house, I came - and they printed it as incorrectly as they had originally thrown it off, and the manager began to try to prove to me that everything was approved with me (fortunately the correspondence was preserved).
I decided to contact the parrot printing house as a result, because it is nearby, so I advise everyone: very pleasant communication, the involvement of the manager and good feedback, everything was done quickly and correctly, and even the print quality was better. And they didn't even take an advance payment, unlike this printing house.
I applied to print a picture on a T-shirt, I was satisfied with everything. Specialist Tatiana is a true professional in her field! Thank you very much for your work 🩷
I usually don't write negative reviews, but in this situation I would like to speak out. It is very convenient for us to place orders with you, as you provide a full range of services that we need. But we will never place an order with you again. Firstly, when we were making shoppers, the picture turned out to be dim and the colors were not transmitted at all.
This time, we specially made trial versions to make sure the quality of the color transfer and make adjustments if necessary. You did not give any clear deadlines for production, you have to wait a very long time for an answer in a telegram, only after the call you received an answer in most cases. All deadlines were disrupted, we did not receive a postcard for the new year. As a result, some of the postcards are generally damaged and with scratches (there is a whole stack of them), sticker packs are also partially damaged.
Why doesn't anyone pick up the phone and get in touch? We've been in touch with you for a week. After all, you are the operational printing center. 1 star objectively.
The place is definitely good and with pleasant owners, but this is also a minus, because standing in line in the summer is another test) printing prices are very good, there are better ones for the office, but it's also good
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Борис Павлов
Level 7 Local Expert
September 17, 2024
I ordered business cards with a QR code for my business. The print quality is excellent, the colors are bright. Olga's manager helped with the selection of paper. It was done quickly, in 2 days. The price pleased me. I recommend it!
In May, we finally ordered stickers for our beauty studio. I was worried about the quality. As it turned out, in vain, the stickers are just gorgeous. I am very glad that I found you 💞
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Кирилл Ярушин
Level 8 Local Expert
October 14, 2024
I applied for the production of advertising banners for our store. I was pleased with the price-quality ratio. The print is clear, the colors are juicy. The deadlines are day to day. We will continue to cooperate.
the center has deteriorated greatly, the girl from the staff is just with a mine in her face, it is not pleasant.... and they also wanted to sell a defective seal..... I also waited for half an hour and nothing in the end (there is a pink image in the place of the beige-kerpic picture) it's good that at least they offered to return the money)
I'm printing all the term papers, abstracts, and drawings here. The sheets do not move anywhere when printing, which is very important if the university has strict requirements for the frame and the location of parts in the workspace
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Дарья Гутаренко
Level 6 Local Expert
September 6, 2024
I ordered a logo print on craft bags for our store. The first batch was a trial and amounted to 500 pieces. The printing house was pleased with the attitude to the client and the quality -I made an order online, immediately within an hour the manager contacted me - Tatiana, a very nice girl, told me everything, listened to my wishes. I was pleased with the work - it turned out better than I expected. I will continue to deal with these guys.
I printed 16 photos of A2, A3 and A4 farmats.
Quickly, efficiently and with a professional approach. Now it's just for you. The cost was 69 rubles, a similar order in Titan for Dzerzhinsky was counted as 166 rubles.
I made an order to print wedding invitations.
Everything is fast, clear, and within the agreed time frame. The print quality is on the level. Moreover, the prices are reasonable.
I barely got to the office, where there should have been no consultant, there was no one, I waited 5 minutes, I had to go to the sales department, they helped me there, but they did not announce the price in advance
A great place, they did the engraving on the glasses, they did it very quickly and efficiently!!! Super!!! And the price is normal!!!
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Ирина Крюкова
Level 5 Local Expert
July 19, 2024
My beauty was finally delivered today! I've been wanting to buy modular paintings for the bedroom for a long time, but I didn't like anything on wb and ozone. I decided to print it. I am very pleased, it turned out to be super)). Delivery to Vitebsk is fast. I'll attach a photo when my husband hangs it up
They asked the employee to increase the drawing by 30%, she decided not to ask again and increased it by 300%. As a result, we paid for the employee's mistake and for the correct option, although we were not guilty in any way
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Кононов Роман
Level 5 Local Expert
September 3, 2024
We have printed booklets in A5 format with a circulation of 300 pieces. Everything is fine - on time, there are no questions about quality, everything is without mistakes - as agreed. Adequate prices. We worked with the Printer for the first time, we will definitely order more.
I applied for one sticker, they gave me almost a whole day of time, they did it well and not expensive! I was surprised that they approach the matter so responsibly. Thanks
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Mr. Sanya
Level 4 Local Expert
September 20, 2024
We ordered branded notebooks and pens with the company's logo. The designer offered interesting options. I was pleased with the quality of the products. We will contact you again.
Clients of this printing house are really not needed. At the last stage of the order processing, they simply stopped responding to me. I do not even want to get through, I advise you to contact another printing house
The staff is not friendly, the employee did not specify the details of my order and it was executed incorrectly, as a result I had to pay twice, and the employee did not even apologize
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Alex
Level 16 Local Expert
January 7, 2024
The guys helped with the gifts for the new year. The print on the mug is high-quality, the stickers are not very good. The location of the pick-up point is convenient, in the city center. There is no parking space on the other side.
The printing is terrible, the paint went bad, on request we added fields for trimming later, no one cut them. They printed from the wrong document, uploaded the correct file, when I came back to find out why it happened and said that they printed from the second (correct) one. The location of the text on the business cards is clearly not centered and, again, the margins were not cut off.
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Михаил Г.
Level 5 Local Expert
September 11, 2024
Now we have our own merch, so far in the form of pens and notebooks. The printing was ordered from this printing house. The first batch was 100 pieces each. The logo printing is of high quality, no traces remain, without blurring. Completed on time.
I placed an order online - it was printed quickly, in half a day. But when I came to pick it up, I had to stand in line: there were 4 people in front of me who placed an order on the spot. The print quality is good, the location is convenient.
I highly recommend it!
I relied on the company, I paid for the order in advance, I come to pick it up — Your order is not that it is not ready, it has not even been sent for execution.
The service is "above all praise"!
Let's start with the fact that the site has a very intuitive interface, everything is described in detail, for those who order something with a seal for the first time, there will be no problems. After placing an order, the manager contacts, clarifies everything, makes additions if necessary. Attentive and pleasant.
As for the order itself: the quality of the T-shirt and print is very stylish, it looks beautiful. New ideas for the design of T-shirts have already appeared. The print is of high quality, the colors are rendered as they should be.
They also carry out delivery in Minsk, which is also very convenient if you have an urgent order and do not have time.
Regarding the time, everything is done and delivered on time. It was fundamentally important that the production was day-to-day.
Thank you very much, I hope to make something new from you in the near future.
The staff is polite, it's convenient to get there, but listen! The printer is smearing! Leaves black splashes. I don't know if this is the only problem in a large format, I noticed these blots late, I was very upset
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Антон Егоров
Level 6 Local Expert
June 17, 2024
We have addressed them several times. We ordered posters from them when our establishment had just opened. We printed the posters exactly on time. We were completely satisfied with the print quality. We also ordered a printout of our restaurant's menu from them. And they coped with this task perfectly. We recommend it