I visited this store on 10/24/24. A rich assortment of niche perfumes. I was especially impressed by the girl who works there. She helped with the choice of perfumes, told a lot of new information (history, perfumers, manufacture, prices, popular/unpopular fragrances, what is happening on the perfume market, etc.). Even when I thought I was starting to tire her out, she continued to communicate with a smile, maintaining a calm and friendly tone of conversation. At the end, she gave me a perfume sample, which I liked. Although I would not like to generalize, it is still impossible not to note that the knowledge and professionalism of this girl are significantly superior to those who work on the "islands", Kravt or Golden Apple. The consultant turned out to be a true professional in her field. Not a review, but a laudatory ode about this consultant, I got more. I would gladly have indicated the name of the employee, but I did not notice the badge (or I did not pay attention), and I did not personally ask.
As soon as I crossed the threshold, a skilled consultant took over for me. Here I found my fragrance on request for notes. The assortment was pleasantly surprised, I definitely come in when I visit the castle 🫶
I bought a perfume for 900 rubles, came home, opened the juice was 30% full, applied on the same day, they refused me, they said that we had specially poured it. I will not be returning to this store anymore. The sediment remained unpleasant to the point of tears.
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Show business's response
Людмила
Level 3 Local Expert
March 5
Good afternoon, I wanted to leave a review on the website, but unfortunately you don't have such an opportunity, I live in Russia and came to Minsk specifically to your store to buy a couple of Zoologist bottles, which are hard to find in Russia, but the wonderful seller at the Castle shopping center was so arrogant and arrogant, not that to buy something there..... but even to get acquainted with the fragrances, the desire did not arise, I wanted to escape from there faster, it's obvious that your seller does not really understand the solvency of people, of course I bought perfumes, unfortunately or fortunately not from you, the sediment remained nasty, and of course to return or recommend ......
A great place to choose perfumes, we recommend it. We chose perfumes here as a gift for our boss, everything was fine, the consultation was excellent, the assortment is also huge
There are no complaints about the assortment, the service is at the skirting board level. We went in with a friend, the consultant talked to the client, so she didn't even turn her head to say hello to our greeting with a friend, she didn't warn how long to wait when she was free. They turned around and went to another store for shopping.
The best perfume store in Minsk. It is here that you will find the fragrances that you have always dreamed of smelling, but did not know where to find them.
The most favorite store in Minsk! Please help customers from Russia, it would be great to arrange online purchases with the shipment of Sdec, for example. in general, you are wonderful! I always leave you with purchases, as far as the return transport allows)))
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2
Роман
Level 30 Local Expert
April 15, 2024
A very interesting store with expensive niche perfumes. Unfortunately, the prices are not for ordinary mortals, but it's worth it)
The atmosphere in the store is incredible, and the product speaks for itself! An amazing assortment, even a beginner in niche perfumery will be able to find suitable fragrances for himself!