The procedure for the departure of exhibitors is disgustingly organized , as in an undeveloped eretria , three hours of waiting for a stamp , for a star , it 's just insanity
I signed up for a comprehensive free diagnosis, the manager called back, answered my questions about what is included in the service that a full diagnosis, including electrics and engine condition, and in fact refused to do all this at the acceptance, they only did suspension diagnostics. M- Marketing...)))
The attitude towards customers before buying a new car is ready to dance in front of the taboo. After purchase, there are only excuses for all warranty issues. The office looks like a garage cooperative.
Maybe they work well, they can't be disassembled on a new car. But "you can't cheat, you won't live" is the same as an ordinary service station, although these are "like" officials. They enter extra spare parts and if they do not specify them, they are ready to take money for them.
Terrible service. Deception. They charge money for diagnostics, they do this: You leave the car, they sing a song to you for two days that the car is already in the box, they look, they drag out the time, the result is zero! They took everything for the diagnosis! In fact, the car doesn't even happen in the box! Scammers!
My husband and I went in and out. There was 0 attention on us. One employee was sitting sleepy with a hand on his forehead in a monoblock, the second was taking an order from a customer for car repairs. No other employees have been found.
It was necessary to make a convergence of the front axle, I found them on the Internet. The site beautifully describes what a super duper 3D stand they have, what a super service they have! On the website, there is a table with prices - the adjustment of one axis is 21 rubles! Oh, I think it's close to the house, and the equipment is modern and the price is the same as everywhere in the city (mostly about 22 rubles). Driven. I go to the reception - I get zero attention. I ask - is it possible to adjust the convergence on the Opel Astra? Wow, the faces immediately turned sour - it wasn't the Rolls-Royce that arrived, but the Opel... Interest in me has disappeared altogether... But they answer - come back later. When later? Well, in an hour, maybe... (!!!???). How much will it cost? 29 rubles! 8O ?? Is there a different price on the website? And there's old information. (!!??) A modern technology center, but can't update the information in time? And the price tag is 40 percent more than everywhere else? Fuck you!
Many thanks to the staff of the remzone salon. It was serviced by Pajero 97 in November 2019. They quickly found the fault and picked up the original part. And all this for very little money.
Great salon!
Professional managers!
Thank you for your attentive approach and competent advice!
Special thanks to sales specialist Alexey Kryzhanovsky!
It doesn't seem to be a bad service station, polite staff, it seems that all car brands are being repaired....but the Skoda Rapid refused to change the hub bearing-allegedly Vagovskaya is needed....and laughter and sin))))
I drove 100 m further, changed to another hundred without any problems
A very interesting car dealer who has expanded his business from one brand to three cars and one truck. Very intelligent and competent and friendly staff