When I entered this place, I saw a lot of orders on the screen (both ready and in progress), the queue is long, BUT it's worth it!! I ordered a Doner Starter twice at other points, both spared the meat, but here, I felt what a real mess is. From the first bite, immediately meat, delicious sauce, cabbage in moderation. Perfect harmony. Despite the fact that the shawarmists cooked very quickly, due to the workload, the shawarma turned out to be decent. I saw the courteous staff, the pace and professionalism of the work while I was waiting for the order. I recommend it!
The shittiest shava I've eaten in the last 10 years! I took a Pepperoni shawarma from this bakery and started using this "product". Despite the sour sauce after the first bite, I continued to use "it" (with the thought "maybe it's just haute cuisine and delights"). But no, it's very ugly, ugly, crookedly and obliquely twisted lavash, so that you understand dear friends, 40 percent of the volume of shava were layers of lavash! We don't stop there! I was greeted by seemingly mouth-watering pepperoni sausages! Only they tasted like a decrepit piece of raw sausage that lies at the bottom of the students' dorm refrigerator)
Hopefully with the cooks' hands ( or maybe it's the admin who doesn't keep track of deadlines or supplies ) they will do something, at such moments you want to feed their families with such shawarma! After 4 bites, this half-kilogram piece of this ahem ahem flew into the trash!
I demand another one at another restaurant!
If you do not receive a response to my review, a complaint will be sent to the audit and SES.
I ordered doner here not for the first time, but for the third or fourth time, I have never been offended by sauces, excess lavash or lack of meat. This time I decided to order a standard chicken doner for 650g. and I didn't regret it, only the first bites seemed strange without meat, but then I almost got tired of it and overall the impression was very good. We waited for the order for 20 minutes during the holidays, when there were 30 people in the queue, it was a very pleasant surprise. I hope you will work as well, if not better!
Once upon a time, it was the best shawarma, but either the popularity or the complete failure made a bad joke with this institution.
Comments on orders are simply ignored.
At the first bite, the shawarma split in half.
The sauce is something, I've never eaten such sourness, I haven't had time to finish the shawarma yet, and I already had the wildest heartburn
. P.S. in the comment to the order, I indicated that they should heat it up more strongly, of course, they put it on from a high mountain, because the sides of the shawarma were cold
In general, papa doner has a delicious shavuha, but it was at the Dana Mall that I didn't like at all. I don't think it's a question of ingredients or recipe - everything is 100% the same in everyone, so it's a question for the staff, they're "messing up" something.
And yes, Madame is not very polite at the checkout, you can understand everything - there is a large flow of customers, a person may get tired, etc., but the sediment, of course, remains.
As a result, we will order, just at other points.
A kilometer-long queue, finding an empty table is another quest. The order was made quickly, but I do not recommend anyone to take the Singer, the secret of which is kept secret. After 3 minutes of using this Zinger, it just fell apart right on the table, and at the end the pancake and paper wrapper went limp so that it was difficult to get ahead of where. I don't recommend Singer. That's what my introduction to this kebab chain looked like.
Yesterday I bought a doner with mutton, there was a slight peculiar smell, I referred to it as mutton. Excessive amount of dry, wrapped pita bread inside. After a couple of hours, it turned inside out, like a boa constrictor during molting. An anxious state in the stomach for a whole day. In any case, mild poisoning, as digestive problems are not typical for me in everyday life. As for the service, the cashier accepted the order with such an expression on his face, as if I owed him something and he hates everyone around him. There was no question of a smile.
For some reason, they decided that printing price tags in the format "a huge figure of whole rubles and a barely noticeable figure in white on a yellow background of pennies" was a good idea.
As a result, you stand like a fool and at the moment of payment, like a fool, you start looking for pennies that you didn't even know about.
The shava was served unheated and with sour sauce
A fast food joint in a word
I took it many times, at different points, never came across a bad one, + a large assortment, and decent service speed, even in busy locations. the only thing is the delivery service is organized, to put it mildly, so-so, and the price tag often comes out more than half the cost of the shawarma itself..
Good time of day.
We were at Dana Mall on 04.01. We decided to have a snack at this place, took a Doner chicken and a stick bomber, order number 936. When the order was picked up, the smell seemed strange to me, but I was hungry, so we didn't pay attention, the next day the symptoms of poisoning appeared.
This is not the first time I have contacted this network, before this incident everything was fine and everything was fine, I ask the point to check the quality of the food served in more detail.
We visited this institution today. Despite the fact that there were a lot of people, the order did not have to wait long (20 minutes). The donuts were juicy, the pita bread was not soaked, and there was a lot of meat. Although the first bites were without meat, but some vegetables with sauce were already very tasty.
I won't put 5, because even Gordon Ramsay won't cook with 5 stars)))
insanely "delicious" product! After the first bite, this product turned into a puddle of sauce and ruins of lavash!!! How is this even possible? The sauce was too sour,
the vegetables were not fresh, and the taste
was generally DISGUSTING. Don't let the chefs into the kitchen, let their family eat such masterpieces!!!😡
It was top-notch, it became a horror. They work on the stream. They gave me a cold shawarma, although they took it away 5 minutes after it was ready. Because they cooked it themselves ahead of time. When I noticed that it was cold, they took it away, heated it in the microwave, which made the cabbage and cucumbers just boil. This is no longer a shawarma.
It was March 26th at 7 p.m., I ordered a regular 400g shava. It was a fiasco. I've never seen so many tomatoes in any shawarma, plus they poured the same amount of ketchup. The result was some kind of tomato soup in pita bread. The meat was a little burnt. It's the worst I've ever eaten.
I visited your place yesterday for the first time. The shawarma shop is located on the third floor on the food court in the Dana Mall shopping center. My friend advised me very much. I didn't know what to order, so I decided to take the classics. I asked the girl at the checkout if there was a classic one? To which she looked at me so high and replied disdainfully: "Chicken or something?". I say, "I don't know, this is the first time I've ordered from you." She pointed at the sticker on the counter, saying: "Choose." My eyes were scattered, there were a lot of fillings, I didn't understand anything. In the end, I found what I needed and made an order. After that, I saw that there was a pickled cucumber in the composition. I asked "Is it possible to change a pickled cucumber for a fresh one?" because in other shawarma shops they calmly changed it for me, albeit with an additional fee. To which he was dryly replied: "No, you can't."
As for the shawarma, I didn't like it. It tasted sour, and I almost didn't feel the meat.
I understand perfectly well that it is very difficult to work in fast food, it is exhausting, but honestly, I have discouraged any desire to order anything from you again with such communication.
Consistently tasty and high-quality. During the entire visit (from summer to autumn 2023) - it never got sick / there was no poisoning
05/18/2024 they took it, fine, but on 05/19/2024 they started it, there was a berry at the bottom of the Starter Doner😂 Probably lingonberries, because they are the only ones on the menu at Doner Swiss.
There are a lot of bad reviews, but I know a lot of people who very often take it at this point and are happy with everything. After all, we rarely remember about good reviews for organizations, but when something doesn't suit us, of course we immediately fly to the Internet, it's understandable)
05/22/2025 we ordered 2 doner, we didn't even seem to eat anything, but now I'm lying with a fever and vomiting with all the wipes. Please review the shift work on 05/22/2025 in the area from 15:00 to 16:30, order #543 Malinovka, shopping center. prostore
Evaluation based on comparison. Perhaps because of the large influx of people, they cooked as quickly as possible, which affected the quality. So far, the best point for me is Kamennaya Gorka.
We ordered potatoes, milkshake, stick and doner. Stick without sauce at all, dry. The milkshake is warm, they refused to change it. They said that it is not made on ice cream :)))) The order was waited for 30 minutes. We regretted that we ordered at all
We ordered a cool 400 gr doner, did not look at the number of orders, no one warned us about the waiting time when accepting the order, but it ended up being 30 minutes! While waiting, I watched how only one cook was steadily collecting doners, the others were constantly rubbing something with dirty rags nearby. Is it really not more important with such an abundance of orders to let go of a dozen waiting guests? Everything would be fine if 30 minutes were justified by a delicious meal. There was almost no meat, but the sour cucumber and the abundance of empty pita bread stood out very much. If they had eaten on the spot, they would have returned the doner. Not a foot in any of your establishments anymore, having a large network and a well-known name is not the key to success.
Extremely unstable quality. When I buy it in the morning, it's almost just cabbage. And the chicken is tough and tasteless. To create visibility, the meat is heavily ground. And it happened several times. For that kind of money, it turns out to be complete bullshit. Deception of the buyer. This is not a one-time purchase, I have come across this repeatedly. It's more or less normal during the day. Apparently, after opening, they use the remains of yesterday's sliced meat and put a little in the shavukha.
The application is very heavy for its primitive functionality, it works slowly even on a phone with a powerful processor. The task requires you to choose the place of order each time.
At this point, the order is often not ready after the time selected in the application.
Everything is fine, especially if you order in advance in the app. But instead of the ordered teriyaki, they gave the Swiss, and on paper, to the cat. The doner was wrapped, it was written "teriyaki". I was "patient", I didn't go to figure it out, and now I have a new experience of sweet and sour shawarma ...
there is a lot of sauce, there are enough vegetables, meat in normal quantities. If you download the app and use the promo code: Papa (in Russian), you can get a 30% discount only on the first (unfortunately) order. Order there in advance, you will not have to stand at the checkout twice, but only once... Are there queues there
I tried their shawarma for the first time today. The girls did well at the checkout, they told us everything about the fillings, it helped to make a choice. I took it with mutton. I really liked it, there was a lot of meat, everything is delicious, it does not fall apart. I recommend it!
I gave this place a lot of chances, but apparently I won't come anymore.. I tried shawarma with chicken of different types, today I tried hunter - roughly speaking, it's a sausage in pita bread with various sauces and additives. Well, there was a hope that I would like this position more than shawarma, but alas. Cabbage is just a thick layer, cucumbers were thrown with some kind of cores.. the sausage is hard. And by the way, the shawarma is exactly the same they always have: a million layers of cabbage and carrots, a minimum of meat and vegetables. Today, in my case, this Hunter also relied on cheese and cheese sauce (the position was called hunter cheese), but I suggest you determine the presence (or absence) of these ingredients from the photo below. The first times I visited Papa doner, I thought that I was just unlucky with the cook, but when such cooking was repeated from time to time, and at points at different addresses, I realized that it wasn't my bad luck. In general, I highly recommend the place, it seems that the guys are just working with an emphasis on selling more and faster. While waiting for an order, by the way, it is perfectly visible how the dish is being prepared, two chefs just stand and sloppily throw ingredients one by one into the pita bread, obviously there can be no question of any grams. I'm disappointed(
Bought 12.10.24 two Raffle Teystie Doners, immediately confused by the quality of the meat, heavily ground minced meat, were very hungry and decided to take a chance anyway)
In the morning, they regretted it very much, they received severe poisoning. We are sure that the consequences are caused by doners, as this is the only thing that we ate together.
Kindly check the quality of the food in this establishment. The impression is ruined.
I've been eating shawarma only from this network for a very long time, I took it anywhere and didn't worry, but lately the quality has been lame, at least the shawarma has been falling apart.
I really love this shawarma network, especially the points on uruchye. I've been wanting to try shawarma here for a long time, but after reading the reviews, I threw this idea every time. Today I finally decided and here's what I can say:
1) There is chaos in the kitchen, due to the fact that the traffic is very large. It seemed to me that there were fewer workers themselves than at the same uruche, maybe the not very convenient layout is to blame for this, because again, at uruche, the production of shawarma is put on the conveyor.
2) The wait at 4 p.m. was about 10-15 minutes, I think in prime time it can reach up to 25-30, but this is just a feature (huge traffic).
3) I took a chicken 650 grams, very worthy.
BUT!
Perhaps this is because I was very skeptical, there is enough meat, but it is very small, as if it is not chicken slices, but tripe.
To taste - delicious, really delicious. A place where I will return to eat classic shawarma for the mass consumer.
It would be fair to put 4, but I put 5 to at least try to equalize the average score of this institution.
We ordered three shawarma, waited 25 minutes, and were in a hurry. We came up twice to find out when it would be ready. The third time, we got our order from the table ready for delivery, although it was not displayed on the scoreboard. It is clear that the staff tried their best at cooking, but the girls worked reluctantly at assembling and issuing orders. The printing time is 17:29, the time of issue is approximately 17:55. This particular point left negative emotions, however, we are regular visitors to this institution at other addresses
I ordered a shawarma, a large cheese one, as a result, it seemed to be a stick in size. , I am very small and not tasty , the lovasha was a sea like 2 leaves if not 3 , there were sour pickles because of which the face shrinks , but the cheese was put from the heart , the shawarma fell apart from the bottom because of the large amount of sauce , so I can only say that the shawarma is not very
In Dana Mall, I bought a novelty Raffle Marbled beef.
A huge minsu-instead of the leaves of Peking cabbage, they put a stalk of carousel. I'm not sure what they put from Beijing, because it's too hard. In one place I found a tiny piece of saetlo-yellow cabbage leaf, and a normal pekinka should be green and in the photo you have green.
What I remember is that while I was eating, I was constantly crunching this cabbage.
All that is white in the photo is cabbage and look at how many pieces of it there are. But it's the difference to put meat or cabbage on the floor of a shawarma.
The meat is also strange, firstly it is minced meat. Secondly, I did not understand what part: It's like the cartilage is soft there. Who will not be lazy to enlarge the photo and see.
I didn't buy at a discount. I paid the full price. Why was it such a pity to put a normal Beijing?
Most likely you were exposed to expensive rent, and even more so a high land tax. I understand everything, but it's so rude to put half a shawarma with a cabbage stalk and minced meat with cartilage, and for this 9.90 is arrogance.
See original · Русский
1
Show business's response
H
HELDER
Level 6 Local Expert
May 3
I ordered a doner from them, not only that, despite almost few cooking orders in the application, you could only choose to receive the order in 20 minutes, but the guys also cooked this doner for almost half an hour, no one apologized at the checkout, and the doner came out +- delicious but cold, wrote a review but support except empty "apologies" I didn't want to meet you halfway, but it's a pity, next time I'll avoid this place.
I read the reviews below about poor service and not a delicious doner.
Maybe I was so lucky, but it was the first time and the employee was happy to advise and suggest dishes. The doner was very tasty, but unfortunately I did not remember the title (
I recommend it!
UPD. I discovered Crocus in the doner menu. The first time they did it perfectly, the second time a few days later they fucked up a bunch of smelly onions. Why would you do that?... He was in the first one as well, but he added a little flavor, but here...
I've already eaten more than one shawarma from the guys over the past two months, I've never been disappointed. I especially like pita bread and its roasting, there is some kind of zest in this. There are no questions about the filling, everything is harmonious, the peking is especially pleasing in some positions, it's straight top
A terrible Doner with beef , minced meat was crumbled just a little , before that many people recommended it , tried it , never set foot in Papa Doner again
The place is clean, well-groomed and the staff is responsive. But the most important thing is that the shawarma here is as dry and sugary as possible. Yes, they do it quickly, but without a soul.
I ordered a standard chicken Doner. The shawarma turned out to be cold, not fried on the outside, a lot of cabbage, little meat. Apparently, a large number of orders do not have time to monitor the quality. I won't order any more here.
My favorite chain, but yesterday we tried it for the first time at this point, I really liked it, the uniform filling and sauce are not spared as in some, super!
An unfriendly cashier girl, talks with obvious rejection to people. Doesn't try to help you choose. When choosing a Doner, I asked about the PICKLE and about the BEEF. As a result, a doner with pickled cucumber and minced beef inside. Why not rearrange the steak doner? I also asked for a rustic one, but they made fries.
The second star is only for the delicious kiwi and watermelon lemonade.
It's delicious, but you have to wait a very long time, because it's a crowded place and there are a lot of courier orders. More than 15 minutes of waiting during lunch is a lot.
I write as it is, there are a lot of menus on the escalator - well done here, but as soon as I got to the floor, where to go next is unclear. I'm single-minded, I found it. I made an order quickly, although there was very little time left before closing. The shawarma turned out juicy and warm, I liked it as well as in other places. But the navigation on the floor needs to be greatly corrected, 10-40% of guests may not reach you.
I ordered Doner Fries and regretted it a thousand times. It's dry and tasteless.There was no sauce at all, neither at the beginning, nor in the middle, nor at the end, although it was declared with two types. As a result, I poured the contents into a plate, added mayonnaise and ate it as a salad. I will not buy more at these points, they deceive people, they cook poorly.
I work nearby, I often order lunch delivery. And it gets worse every time. Potatoes for 4.40 and not even half a pack. The support replied that everything was prepared correctly according to the technical card, but I'm sorry, what kind of technical card do you have there? There used to be a normal number, but now those cards have been changed or what? Nonsense. Disappointed.