I think that such employees of this PVZ should not work in this department! This is not the first time I have tried to pick up my goods between 18.-19.00 - they are not working. Too often they feel bad, then he went on a break for 2 hours, then he wrote "diarrhea-that's-scrofula" on February 2 at 17.42, and there was a note on the door - the point is closed until 14:00 on February 2. I don't think they plan to work here anymore!!!!The ordered items were needed today!!!!! Yesterday, April 22, 2025, I got sick again at 6:35 p.m. It's already becoming a rule -as soon as there's an influx of people after work, everything is a no-brainer! And we would work on the courtesy of the staff and the cleanliness of the point. Better yet, close the dot and don't disgrace the name "Ozone"! Prepare a book of complaints today, and try not to give it at the first request of the client - hello, showdown with the police! It's a pity that Korzhenevsky Street was closed - there was a better point!
Trash, boxes, packaging materials. Writing with a pen on a piece of paper "garbage under the table". A sleepy guy behind a dirty bedside table. He didn't say a single word. Even the banal "hello, how can I help you"... Is it a service? Out of three orders, there is a delay of three times. But that's not even the most important thing... The coolest thing about the lack of fire safety. The guy is clearly immortal. There is an extension cord on the bedside table, with chargers plugged in, wires, sockets. And underneath it all are documents, invoices, etc. and all this together...
"YOUR ORDER IS LOST" if you want to hear these words REPEATEDLY! - then order in this PVZ.
Okay, once people made a mistake! But I was standing in a queue of the same. Someone received a refund incorrectly, someone lost a parcel. Everything is lying under my feet. Mud. Empathy from employees is zero, customer service is zero.
And by the way, it's very often closed there, like for a technical 15-minute break. It is not always possible to enter for a parcel the first time, arriving during opening hours.