Trash, boxes, packaging materials. Writing with a pen on a piece of paper "garbage under the table". A sleepy guy behind a dirty bedside table. He didn't say a single word. Even the banal "hello, how can I help you"... Is it a service? Out of three orders, there is a delay of three times. But that's not even the most important thing... The coolest thing about the lack of fire safety. The guy is clearly immortal. There is an extension cord on the bedside table, with chargers plugged in, wires, sockets. And underneath it all are documents, invoices, etc. and all this together...
"YOUR ORDER IS LOST" if you want to hear these words REPEATEDLY! - then order in this PVZ.
Okay, once people made a mistake! But I was standing in a queue of the same. Someone received a refund incorrectly, someone lost a parcel. Everything is lying under my feet. Mud. Empathy from employees is zero, customer service is zero.
And by the way, it's very often closed there, like for a technical 15-minute break. It is not always possible to enter for a parcel the first time, arriving during opening hours.
The worst PVZ I've ever visited. Not only is the PVZ itself small, but there is some kind of chaos in the room: parcels are lying underfoot, lying unattended in the client's area while the employee goes to an improvised warehouse. The employees themselves are incompetent: the product was lost at the PVZ, but the customer is to blame, the best they can offer is to come tomorrow. Sorry for the wasted time.