The elegant work of the warranty service department. Special thanks to an employee named Anton. Very carefully and meticulously delves into the problems of the client, and solves the issue as soon as possible.
I picked up the order on December 11, 2024 in the evening. The employee who was working at the time is just disgusting. Neither to say hello nor thank you, he replied with a haughty look. In my opinion, he was even wearing headphones, he didn't care that much. I think all the bad reviews here are about the same person.
22.03.25
A large product arrived, in a box, it was screwed on, he asked how to check, to which there was an answer, as you want, so check, he asked how to check the integrity? to which they replied, I am not responsible for this, check here as you wish or refuse.
Rude uncultural communication!
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Екатерина
Level 21 Local Expert
March 10
A small room within walking distance. Not exactly a nice guy on the search results. There is another organization in the room. In general, the usual pick-up point.
02.09 was served by a guy in tattoos. Very strange: neither hello, nor goodbye — all without words. I was sitting without a light and listening to loud music. He gave me two products, one of them did not suit me and I made a refund to the PVZ. He messed up everything and put the order in the status "Received", they say I took it. Now we have to communicate with support and wait for the withheld money to return. Why should I wait for MY funds because of one person's irresponsibility? When you hire a person, do you check their adequacy somehow? If a person can't handle a job where two buttons need to be pressed, I have a question, what is he doing there?
I ordered a monitor, an order was issued by a PV employee, Thank God, he served me well, helped me check the monitor, pack it, did everything correctly, you rarely meet such employees now, I recommend to material encouragement)
There are almost never queues.
Among the disadvantages, 2 people work at the point in different shifts. One is polite and pleasant, and the 2nd one can't even say hello to tattoos and often sits in the dark with loud music.
I arrived at 14:30, the ozone was closed, there was no sign, nothing from which it could be understood whether it was working or not. But the work schedule is from 9 to 21. There is a number, but when trying to call, "this phone number does not exist"