Soviet-style plates. The hair dryer in the rooms does not work everywhere, the sockets are not at every bed, the TV is unlikely to work. The elevator is modern. The breakfast is delicious. If you stop in Almaty for work and for a couple of days, then it will go
The hotel certainly leaves much to be desired.The furniture is old, the TV does not work, the rooms are smoky.Cleaning is not done from the word "at all".Only for breakfast I put 2 stars.
To begin with: 4 stars are not clear how they were obtained. The repair was carried out more than 30 years ago, a lot of things are falling off, plumbing needs to be replaced. Of course, hot water is good, but when it flows with boiling water from both taps during the washing process, you begin to appreciate cold water more. I do not recommend the hotel
The hotel is terrible. The rooms are remnants of former Soviet luxury, which have turned into dust-smelling junk and which have not even tried to bring back to normal.
It started with the fact that they did not meet halfway and did not settle before the scheduled 14:00. The reason is that the rooms are not ready. Everything would be OK if it wasn't for the way it was presented. In fact, the girl Aigul at the reception (shift 10.10) just wanted a tip, because:
1. right before my eyes, another person, a loner, was settled (it doesn't look like it was a room of another class). When I immediately came up after him and asked to inquire about the readiness of my room, the employee immediately rudely replied that she was not ready. I called at 13:55 (circus).
2. When I entered the room, it was clearly not prepared (more on this below).
I did not tip out of principle. Pathos is acceptable when it is justified, but here it is just a disgrace.
Everything in the room is covered with dust and smells of antiquity. The walls are painted unevenly, with furniture coming in. The furniture is very old. I have never seen such sockets at all - these are probably the very first sockets in the world. There are just two holes in the plastic, there is not even a recess for a fork. Naturally, the fork falls out.
The TV of the 90s. The air conditioner is even more ancient - when it was turned on, dust and plaster flew out of it. The curtain falls off the baguette. The restroom is acceptable against the background of everything else.
Next, not really about the hotel, but be prepared for the neighborhood of Asian guests/students who yell every night, smoke in the rooms (!), go out on the roof of the canopy (room on the second floor), dry clothes on the same roof.
The room is cleaned every 3-4 days.
The breakfast buffet is acceptable. There were no problems with WiFi. It's enough for surfing, YouTube at 720p will also pull.
Conclusion.
Staying in this hotel is clearly not worth the money and nerves spent. I advise you to choose another place within a radius of two kilometers (m. Zhibek Zholy, Almaly). All the most beautiful places are nearby, it makes no sense to live close to Panfilov Park.
The room stock is very old. And the price has gone up for some reason. Although for SUCH rooms they have a red price of 10-12 thousand tenge, not 19,000. The kitchen is open until lunch, the bar does not work. There is zero food in the hotel itself, if you rented a room in the evening upon arrival, then be ready to order food through delivery
A disgusting hotel. The first night, my brother and I were robbed while we were sleeping. The guards who were there on the 1st floor were also asleep. The robber calmly entered the hotel, walked through all the floors checking all the rooms, whether they were closed. Then he calmly came to us, rummaged through our belongings, took a backpack with cash in the amount of $ 9,000 and 500,000 tenge and calmly left the hotel. Naturally, the guards didn't even see anything because they were sleeping recklessly. The reception didn't look at anything either, and it's not their task. Naturally, we called the police and they tracked everything on the cameras. The robber calmly walked all the floors from room to room.
And the management of the hotel did not even think of a banal apology and somehow make amends for this incident. This is a complete scribe. The police also came in some shock from the management of the hotel. To a reasonable question, if the robber had been armed and had done something to the guests, they only said: "Well, he didn't do it." I will never recommend this hotel to anyone, but if I had the opportunity and time, I would stand next to the entrance and tell everyone this story so that no one would even think of going there.
It's a pity there is no negative assessment.
And of course we will file a lawsuit against the hotel.
The hotel? This is not a hotel. Two stars is a stretch! It's such a terrible scoop, horror! The rooms are old, the floors creak, the balcony barely closes, it's cold, the toilet brush is broken, there are no curtains in the bathroom, the bedside tables are skewed, no bathrobes or slippers, the hair dryer does not work, there is no cup for brushes, there are no hangers in the closet.... You can continue indefinitely. The only thing is that the breakfast is not varied, but everything seems to be delicious.
The room is good, the food was delicious thanks to the restaurant. The room is warm, the only thing is that they did not find a remote control from the TV and you will not call the prescription, the phone does not work. As it is, everything is fine.
A very old hotel:
broken furniture, air conditioning (built into the window) does not work (it blows very noisily, but does not cool), water barely flows, plumbing from the 90s, room cleaning needs to be begged at the reception.
I added a detailed review to 2 GIS . Strangely enough, I liked this hotel more than the apartment I rented in booking. Everything was simple and clear here . Clean and calm . And this is the center . We walked around everything . The photos are also in 2 GIS. I 'm sorry , I 've already added and deleted everything there . I described everything in detail there
An old hotel, small rooms. There is a lot to grow with investments, a very good location, but a complete lack of interest in business development. It will go to spend the night, but I don't want to do it a second time…
A wonderful hotel, excellent location, an atmosphere of comfort and even a certain oriental luxury, courteous staff, delicious food. The price is not the lowest, but by Moscow standards it is quite divine
The service leaves much to be desired! The rooms are from the time of the USSR, full of Indians and, accordingly, the smell from them.
The restaurant is normal
, the location is great!
Staff: polite and helpful.
Breakfast: a wide range.
Room: bed, armchair, bedside table. There's not a lot of space, you can't open a suitcase on the floor. There is a conder. It's old, but it's very working. The truth is very inconvenient. If you want to close the windows, then close the air conditioner.
The shower is sedentary. For an amateur. The toilet is too tight to the wall. In principle, it's good, but it can be better >)
Convenient location, clean room, water cooler on the floor, own mini gym, delicious breakfast. An inexpensive economy room. The Internet disappeared in the evenings. There was a musty smell on the floor and in the yurt restaurant.
The rooms stink, the beds are not comfortable. The furniture is Yugoslavian.
If you have nowhere to go, you can spend the night, but then you will be haunted by this smell for a week.
Stayed for 1 night. In general, everything is normal. Cleanly. Great location. All the equipment inside is old, but the price is normal. WiFi in the room and everywhere works perfectly.
The hotel is already outdated. Very small rooms. Not comfortable cramped bathrooms in the rooms.
But the service is good. The rooms are cleaned daily. Towels are changed daily. The breakfast is excellent. In general, there are no complaints about the staff.