I liked the hotel, the location is good, although it takes 20.30 minutes to get to the main places, but it didn't bother us, but it was quiet, there are shops nearby, there is a cafe, I really liked the hammam in the hotel, the sauna was cold for me, the breakfasts were monotonous, on the 3rd day I was tired of everything, not everyone speaks Russian, but I recommend it so much, I can't upload a photo, the app doesn't give it)
We lived in a standard room of 20 meters, which is very spacious for this area. Reality and photos coincide, which is very rare for Istanbul)). New and clean plumbing. The rooms are fresh. Clear. Cleaning and changing of towels every day. Everything works. Very good breakfasts, considering the average room rate. There are slippers, hand soap and shower gel. The staff is very polite and helpful. There were difficulties with booking.com on the day of arrival, the hotel was in touch, confirmed the reservation, which helped a lot. The area is very lively. There are a lot of children, families walking. Safe day and night. I definitely recommend it. Price-quality 5+
Piano Forte: As a client, it was very pleasant for me to receive such a reverent attitude as a guest. The staff is as kind and helpful as possible, helped in all matters. You don't know how to get there - they will tell you, Wi-Fi is broken - they immediately solve the issue, you need to order food - they will help with registration, they lost the card - they will make a second one without problems. The staff was very polite and helpful, which gave a lot of warmth and pleasure from the hotel.
I would like to say a special thank you to the chef, he is the most sweet uncle and so attentive. We were touched every day by how important it was for him to feed everyone, he was as professional as possible and very customer-oriented. Every breakfast my girlfriend and I took an omelet with arugula and he noticed this fact one day he began to cook it more and even brought a compliment, which is very nice. Thank you very much for your kindness and warmth, which you give, continue to be as open and passionate about your business - it is admiring and very inspiring ❤