Gudauri Loft Hotel
Address
Contacts
+995 557 10 58 58
Show phone
Business hours
24 hours
Directions
40 reviews
March 4
Among the advantages: ski-in and ski-out, outdoor pool, in-hotel restaurant with delicious food.
One of the disadvantages is the inconvenient location of equipment lockers (located between floors, you run up and down the stairs with skis).
We rented an apartment. The cleaners don't work well. The owner of the apartment has been notified (perhaps the owners are not coming, they are not being tracked. And it's worth notifying them). There is a boiler in the room (there was not enough water).
The reception staff is not friendly: when I asked about the location of something, they pointed out the direction with their fingers while chewing gum.
The service in the restaurant is unsatisfactory: fuss, dissatisfied faces of the staff, once something was included in the bill that was not there (they allowed it after that), the second time I waited 10 minutes for the menu, then 10 minutes for the waiter to make an order, and waited a very long time for the dishes. About "did you like everything?" I don't say anything - it didn't happen.
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2
January 14
We had a family vacation on January 6-12, 2025. This is the second time in this hotel. The location of the hotel is great. I skied right out of the hotel in the morning and came back in the evening (you practically stop at Ski-depo)!!! The food (breakfast at the hotel) is excellent. The staff is beyond praise: friendly, friendly, caring, often with a good sense of humor (both at the reception and in the restaurant). Special thanks to the Administrator Nino. An absolutely professional employee, focused on a high-quality and complete solution to any issues that arise, whether it's postponing the booking date (the airline had problems), or problems with payments, etc. All our questions have been resolved!!! I was very pleased with the SPA area and the updated reception (after reconstruction). Thank you so much to all the staff, and SEE YOU SOON!!!
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3
May 23
When entering the pool, they asked that I was from the hotel and let me in for free. When I got into the pool, they demanded GEL 240 for admission, because my hotel had paid for the apartments. I offered to pay for the second room, which included breakfast and a pool for 217... But they demanded to pay another 240 for admission for 1 hour to the pool, because I had already taken a dip in it before I paid for the second room.
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1