Albatros Hotel
Address
Contacts
+90 212 458 71 60
Show phone
Business hours
24 hours
Directions
Cankurtaran
830 m
Çatladıkkapı
239 m
Similar places nearby
68 reviews
October 19, 2024
Positive:
1. Location (convenient, within walking distance to the main attractions)
2. The staff (friendly and friendly (except the cleaner), speak both Russian and English). The Russian-speaking girl at the reception (Maya, I think) and one of the waiters in the dining room are especially friendly and friendly - they always smiled and tried to help and answer questions.
3. The air conditioner is working
4. The hair dryer works well
5. There were disposable cups, a kettle, tea, coffee bags, sugar (all this was not updated)
6. There was shampoo, shower gel, hair conditioner, soap (it seems that only soap was updated)
7. There is a safe
8. The iron was brought on request
9. There is Wi-Fi
That's the end of the advantages, two stars, actually, for these advantages, because cleanliness is important to me, but there are problems with this.
Minuses:
1. We checked in late, went into the room, the lighting is so dark that it is impossible to see if the room is clean, shone a flashlight to at least examine the bed. We wake up in the morning and realize that everything is dirty, nothing was cleaned for the previous guests, and not even vacuumed, hair and dust in the bathroom. In the morning, we asked the girl at the reception to clean at least the bathroom. By the evening, when they returned, the promise was fulfilled - there was no hair on the bathroom floor, but at the same time, no one planned to touch the remnants of dirt either in the bathroom or in the room.
The bed and towels seem to be washed, but with stains and holes.
There are dirt stains on the table and on the cabinets in the room.
2. There was no toothbrush or toothpaste. We did not ask, because we took a travel kit with us in case of emergency.
3. The water was updated only on demand.
4. We repeatedly saw a cleaner (Russian-speaking) on the floor, asked to clean up. She promised us several times that she would clean up - but at most she only changed the water and slippers, and took out the trash. It feels like she was told to go into the bathroom only to change the trash and toilet paper to update, but why clean?
5. Towels were folded neatly one day, we thought she had changed them, but seeing the same hole in the old towel, we concluded that she just folded ours (or there are holes everywhere).
6. The phone did not work in our room (209) (the cord was torn off), the cleaner promised to tell us to fix it, but there were no changes.
7. The TV is not working.
8. One of the ceiling lamps is not working.
9. There is no closet, only a small opening from the hanger (and hangers are only for shirts, there is nowhere to hang pants)
10. Breakfast:
A buffet, so as not to stay hungry, without frills. From the assortment - there are a couple of types of eggs, one type of sausage, 2 types of cheese, butter, French fries (hard and dry), two days of fries were with pieces of sausages, cucumbers and tomatoes (not always), sauerkraut, lettuce leaves, greens, bread. Mayonnaise, ketchup. Two types of muesli (sometimes one type) with milk.
For drinking - already diluted tea and coffee, i.e. there are no vending machines where you can make a classic cappuccino. It doesn't taste very good.
Bread could be toasted like toast - that's probably the only thing I liked.
There are no fruits and pastries from the word at all. Instead of sweets and pastries - honey, chocolate, jam - apparently smear on bread.
In general, if it were cleaner, it would be 4 stars, the breakfasts would be better - 5 stars.
Perhaps the price corresponds to the quality, but the hotel has been assigned 4 stars - this definitely does not correspond to reality (or do they not know what cleanliness is in Turkey?)
See original · Русский
1
February 9
Nice hotel, nice staff. The room has everything you need, the room was standard. The breakfasts are simple, but there is something to eat and eat in the morning. Great location. There is a terrace with a beautiful view of the city. It's very decent for a 4⭐️ hotel.
See original · Русский
October 15, 2024
We chose 4*, but we got it... On the plus side: the location is excellent, everything is within walking distance, the staff speaks Russian, breakfasts (it's good that they were at all).
The room is tiny, dark, the bathroom has no shelves, it is not very convenient, everything quickly becomes moldy.
Breakfasts are not tasty, monotonous, you can only eat eggs. Coffee and cream from bags, with a damp lump inside, the tea is disgusting.
The rooms were cleaned every day! This is a plus, we changed the towels.
But not once in 7 days.
View from the window+
See original · Русский
1