I have been in constant contact with this financial institution since 2011.
Thank God!
Opening a "deposit" for my God-given children, in 2020 I sold the "deposit" savings that I had accumulated at that time and bought a passenger car. Subsequently, under the program" Bakytty otbasy"in 2021, we received an apartment in the Baiterek microdistrict, Taraz.
My favorite bank. There are always a lot of people, the percentages are acceptable, there are many different programs for young people. Pays good rewards . I recommend this bank to everyone.
I put the money in the trash and could not withdraw all the documents that I had were asked, I could not withdraw my own money, the staff generally 0/10 do not know their job, they always go somewhere and the applications always lag, I do not advise
One consultant says that, the other says it differently. In fact, not everyone is equally informed and not everyone is fully informed. In fact, someone knows more, someone knows less.
Just recently, my son bought an apartment thanks to savings in this bank. Managers are calm, they know their job. I think that we will still use the services of Otbasa ban
The conditions don't seem to be bad, we'll wait and see, so in principle it's fine, you can't buy an apartment in another way with such salaries you won't go far
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Эльмира Эльмира
Level 8 Local Expert
September 25, 2024
Long queues, you have to wait for hours.There are competent and well-trained managers, but there are few of them.
There are problems with routing clients. Consultants refer to each other. I found only the 1st manager who was able to answer my question more or less correctly. The call center directs to the office, the office to the call center. I felt like a football.
+ fast and clear service
+ polite managers
- there is one branch for the whole city (I think for the whole region)
- location of the deposit opening manager on the 2nd floor (not convenient for the client)
I didn't like the fact that there is only one branch in the whole city. And there are always queues. At least two branches have been opened in two places. And there are only three terminals in the city