Thanks for the wonderful train to the driver and especially to the co-driver of the white bus number 010, said the Oscar Tour company. Special thanks to Nikita, the escort, for the comfort, cozy atmosphere, and good mood. During the trip, I was very seasick, at my request to transfer me forward, the escort understandingly solved my problem by transplanting without much resistance. Thanks a lot to him for that. The ride is super 👍
We would like to express our gratitude to the crew of the 009 bus of the Oscar Tour airline for the excellent, comfortable atmosphere during the trip.The accompanying Yulichka, the soul is a person, the drivers are attentive and experienced.In general, we were very satisfied with the trip!!!More of these crews and our trips will become comfortable and successful.
The trip was as comfortable and convenient as possible. There are disadvantages, but the cost of the trip is not too high. A pleasant escort is Violetta, a charismatic, pleasant girl. I am always ready to help with questions of the trip and its comfort. In general, I will put 5 out of 5.
Flight Moscow - Donetsk
We booked a ticket 5 days in advance, the operators are rude, they do not know the time and place of departure (they said they would dial 07.01, and tell the time and place of departure for 08.01). When we booked the ticket, we started reading reviews, from which we were shocked, and booked a ticket for the train, just in case, and this It was not in vain
No one called us, they didn't pick up the phone, they called them on 07.01. but no one answered, if it hadn't been for the train tickets, we would have been very badly framed.
Never use this company!
I was traveling the Gorlovka- Moscow route, I was satisfied with the trip, we arrived on time and without incident, I would like to separately mention the accompanying Violetta, for her responsiveness and attentiveness, kept a positive atmosphere on the bus, was interested in how the trip was going and did not refuse help.
Just a disgusting bunch! Terrible carriers and operators! The operators give incomplete information about the trip, they are nervous, they talk rudely, they cannot answer questions normally. I do not advise anyone to use their services.
It was a whole ordeal to get home.
It started with the fact that one bus broke down and another bus was sent instead with a delay. Not only did the drivers not know the road, but this bus also broke down. They were transferred to another bus after crossing the border. They bowed to every stop and the city, the driver also did not know the way well, drove in circles and eventually ran out of diesel fuel.
Terrible company.irresponsible.The hostess is rude.The flight was booked through Uspenka, we went through Marinovka, the price was negotiated at 2200, they took 25000 on the bus, She said that the flight was a pre-holiday. WiFi and TV are not working, but the worst thing is that the bus was not heated.We drove for 27 hours in the glacier.Children from one year to 13, and for all x were given 2 blankets.How can you ride a broken-down bus!The wipers did not work, they were repaired all the way, the attendant was in an inadequate condition, the drivers smoked in the cabin.I do not recommend using the services of this company.And in general, for such an attitude, you need to revoke the license for passenger cars
It's just terrible, at first they didn't let the bus out, we stood for an hour, when we already left, the hostess called a minute later, said the bus was not leaving, we were outraged to horror with the whole bus, but with grief in half we went, then it turned out that in order to get to Khartsyzsk, we need to transfer to another bus at the border
Terrible company! The dispatcher is a rude woman. We did not get on the bus, she began to write threats on the phone, called insulted and threatened us ..... She did not say the time and place of departure! All through one place! Not a serious attitude to work. EVERYTHING IS TERRIBLE!!!!!!!
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Валерия Королевская
Level 11 Local Expert
March 9, 2023
2 stars-just for leaving in principle!
The dispatcher drops the phone, despite his own mistakes!he also substitutes normally with his irresponsibility!(management, figure it out!judging by the reviews, it's not just me who is unhappy with her...)!!!tea, coffee (as stated on the website)-you need to buy it yourself at the stops.it doesn't matter, but then why are you deceiving people on the site???there is no such service-delete it!....an irresponsible organization....
The company is terrible, they do not fulfill their obligations. A ticket was ordered, the bus was waited for more than 2 hours, in fact the bus flew by and did not even stop at the specified location. According to the dispatcher's call, the issue has not been resolved. I strongly advise against it.