There are no questions about the store and the consultants, but there are complaints about the quality of the product. We bought knee socks, the most expensive item in the store. Initially, I was confused that they did not rest on my fingers, as if they were designed for a small foot (I have 42 feet), even the doctor emphasized this after the operation. But the most unpleasant thing is that after 2 weeks of daily wear, they began to gather in folds around the ankle, creating swelling and pinching of the veins. Washing, drying, removing and putting on were according to the instructions.... As a result, our manufacturer's knee socks were purchased for replacement at a price 4.5 times cheaper, which immediately sat on the foot in length and did not lose their properties during operation. Compression underwear is with me for a long time now and I definitely won't use the products of this manufacturer in the future.
Very competent staff. We consulted and helped to select the necessary products. The store chain has a discount program. You can order the necessary items on the website with reservation at any store.
Excellent salon, I have been a client for several years. We started with the selection of insoles for ourselves and the child. They offered to do a foot scan, for free, to find out if there is flat feet. With the insoles, the feet stopped hurting, the calluses went away. In May, they came for shoes. Consultant Anastasia told me in detail, gave me different models to try on. I was satisfied with the choice. I am glad that there is such a salon near the house. Both the service and the quality are excellent. It inspires confidence. The next step is to go for an orthopedic pillow.
Very friendly consultants will always tell you the necessary information about the purchased goods, choose the right size, how best to wear, complete customer management from product selection to the checkout.
Excellent service, good choice and quality. This is not the first time we buy insoles, shoes, and fasteners. You can make a diagnosis in the store itself and everything will be picked up. But the prices are accordingly
I really liked the attitude of the staff. The consultants did not ignore it, they told about the features of the shoes (I looked after the sandals).
Foot scanning is a very interesting process, the result is given after 5 minutes, the result immediately shows whether special insoles are needed.
Thank you very much! I will definitely come back again.
People with physical disabilities who need help and attention come to the salon. Not many people can afford the extra financial costs. Therefore, the staff must be sensitive and considerate not only when selling products, but also when returning goods reasonably! Faced with the duplicity of the salon manager! They left with tears and disappointment! Don't set foot there anymore!!!
I came across this store again, only this time it's an online store. I'm trying to order sneakers for the 5th time for 210 rubles and they can't sell them to me. Sometimes they do not respond, then they are resorted to, then they are not delivered to the salon that I choose on the Internet. The mess in the store is also in the online store. It's a pity that you have problems with customer orientation.
I bought a belt for my back. I liked the consultant, he told me everything and gave me several belt options to try on. I paid through a quick payment system "Pay".
Excellent and high-quality products, I have been using them for many years! But it was my first time in this store.. I have never seen such rudeness and wretched treatment anywhere else! The consultant was a young girl who allowed herself to be insulted by a pregnant woman, even after the remark she did not change her behavior. It's disgusting, I don't want to buy anything there anymore, even more- I don't want to wear what I bought that day!!! I would have fired such an employee right away!
I was on June 15, 21, I bought a corset for pregnant women with ribs, I was immediately told that there would be no return. He did not fit me at home, he is very pressing, only today (July 12) I decided to call again to ask if I could not return it for sure- it turned out I could return it within two weeks after purchase!!!! Thank you very much dear consultants!
See original
3
1
Show business's response
J
James Patrick
Level 11 Local Expert
September 9, 2024
There are orthopedic pillows on sale, but there is no place to lie down and see how suitable it is
I often use the services of this salon.I would like to express my gratitude to Maria Kostina and Nadezhda Romanovskaya - they are professional, attentive! The product is of high quality. Thank you.I will continue to buy from you!!!