I haven't been able to log in to online banking for more than a month. The old web application was disabled where you could log in with a password, and a new one was rolled out that just doesn't work. In the new one, they made an entrance via an SMS code that does not arrive. Support just says that everything will be fixed soon, and it's been like this for a month now.
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Молчанов Игорь
Level 16 Local Expert
April 21
The head office has become very beautiful after the renovation. The staff are great fellows, always friendly, competent. I would especially like to mention the employee Nokhida Bobozhonova, her cordiality and professionalism are noted not only by clients, but also by colleagues who always come to her for advice in difficult times. I wish the entire team of the bank success and prosperity.
It took 11 days to fix the problem so that I could log in to the mobile app... The text message is not coming. I'm even afraid to imagine what awaits me next if I still manage to log into my personal account and start using this card...
The service is disgusting. The card was made for several days, and as a result, the card was not entered into the Bank's system. The bank's management is apparently not interested in professional training of employees.
We have (Sagd region, Jabbor Rasul district)Orienbank is very popular.For some reason, most of the residents of our village use the services of this bank.I decided to try it too, unfortunately I was disappointed.You come to the bank and they say there is no money, come tomorrow or there is little money, we can only give half.But on the other hand, someone can give money to him (her) and the question (what was it now?) they left a card to answer you in advance.How is this so? I hope this reaches the management and you will sort out this mess.And the ATMs are not working.Why put jars everywhere if they are empty all the time?
The quality of the issued cards is very questionable - it was dispersed after 4 months. If you do not live in Tajikistan, but somewhere else, you will have to fly and reissue the card/ because for some reason they don't know how to send it by mail. You can't get the money out of it in any way - it turns out to be a dead end. Online banking support is very slow and sometimes they do not understand what is being asked of them. The conclusion is, if you have issued this card, do not keep a lot of money on it. Flying from another country to be given a new plastic is very strange! The bank's management can learn how to use mail and replace plastic for customers not only in the bank branch!
You send money on a card from Europe, and you go for money to get it, and the bank employees say like you don't have any money, I mean, you didn't get any money, and this has been repeated several times, it's better to close such a useless building!
pure hell, do not contact the bank) if you do not want problems) the application does not work, nothing works, there is no money in ATMs, transfers cannot be done calmly
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Anonymous review
October 25, 2021
I sent money to a relative's card, paying a commission. But despite this, it did not prevent the Manager from taking an additional 4 percent of the amount sent when withdrawing money. Firstly, I have never seen or heard of such a thing, that a double percentage would be withdrawn when sending and even when withdrawing money. Secondly, even if there are some rules and regulations on this, the manager must definitely warn about it. Orienbonk was one of the banks that could be trusted and relied on, but after that....it is unlikely that I will contact this bank.
Yesterday I opened a card in Orienbank and today there is already a problem, it is impossible to pay with a card, neither mobile communication, nor the Internet, nothing at all... Why do I need such a card? The building is beautiful, but they don't know how to work. I thought it was the best bank in Tajikistan, but alas...
Always getting money is a problem from Orion Bank Farkhor district all the time they don't have money I don't know why Farkhor district always mocks when you go there no money wait no money wait tomorrow-the day after tomorrow about
Finances should be handled carefully and carefully, especially when there are not so many of them. There are no ideal banks and banking services, so it is advisable to turn to the services of different banks, choosing the most favorable conditions for yourself, and not adjust to the conditions of any one bank. I have opened an account with several banks. And after several months of working with banks, I chose Orienbank.