The choice of goods seems to be good, but if you do not need to buy everything on the list, but you need to find something non-mass and specific, it can be difficult to understand the logic of product placement, it is often tightly shifted and inconvenient, but recently the trading floor has been rebuilt and expanded, it has become more convenient. Prices on average are even lower than the Mainland for some items, but mostly the most mass-produced products are presented and in limited packaging. A convenient discount-bonus card, immediately with a good check you get a visible discount, and you do not save up-you burn out like your competitors. Perhaps the biggest problem of Om is that it is unrealistic to catch a consultant when a question arises! They are constantly absent, there are few of them or they run somewhere in the distance, you really have to run to catch them to ask-and then it turns out "I'm not from this department, try to run back and find another consultant!". The queue at the checkout is usually huge, there are few open cashiers and even a few people stretch for half an hour, so don't even expect to be served quickly.
Only the time and effort spent. On the website, the product is listed in stock in the store, but it is not on display! And when ordering, even if the possibility of pickup is indicated today, there is little chance that it will really be possible to pick it up today.
Staff must always be searched for in different departments, but often they just gather in distant departments and discuss their business.
I didn't get to the navigator _ I bumped into a sign. A random driver waved his hands at me and gestured me along the way. I drove around through a non-working market, a truck stop, and here I am. A large warehouse, a large store. I found a receptionist _ a man in a galley, all in tattoos, short haircut. I thought he was going to rap now, but he _ hello, what do you have...
expertly unloaded the cargo, issued the paperwork and I sped off.
About 5 stars
Navigator 4
I liked the store. I bought a faucet for the bathroom. The consultant, a young man, turned out to be qualified, suggested which one is better to choose. Thanks
A disgusting store in terms of guarantees!
One word - deception!
I came across a warranty 2 times and a non-warranty case 2 times.
I do not recommend it
Terrible service, I arrived at the store at 19.20, made a purchase around 21, After 19, finding a seller to show the product and write a check is a whole adventure. There is one person sitting in the information kiosk, but it does not have time to serve all customers, There are no complaints about the information kiosk. But you don't want to shop in this store anymore.
Consultants don't know what they have. And also a quest to try to find a free consultant. They're running and you can't stop them. Moreover, we were on a weekday and there were not so many customers... And the prices bite
The most irresponsible store, especially its online division
Paint and varnish products are like a grenade , how many times have I not constantly bought low-quality goods, they are not stored correctly, and that's why the damage
The store is good, a large assortment of goods, you can buy goods at a discount. In most cases, consultants do not have information about the product they are selling.
A consistently good store the assortment has become a little smaller and in general cleanliness order friendly sellers and specialists of the infocenter
It's a good store, but there's a problem with consultants (you just can't find them). If this is your first time in the store, I recommend that you immediately go to the information center, there are different options for discount cards
There is a bit of a double opinion about this store. But there are more advantages, of course. Convenient location, huge assortment (and extra charge on it). We often shop for construction business there. There is a good discount system.
Having bought an electric jigsaw, which instantly died, namely the body died, the refund went on for about two months. The examination is nonsense, it's worth thinking about what to buy, because there are no guarantees that in the case like mine, the money will be returned.
I read the answer. I would like to add. As I wrote, the examination is nonsense. If the jigsaw is working, but its body burst, why would I open it? What would this pseudo guarantee come off? If there was a mechanical damage, I wouldn't have brought it. The dispute is over, there is no point in discussing.
You do not pay online when ordering on the site, then you will have to answer a lot of questions and wait for the specialist to cut out the invoice for you.
You will save your time if you pay on the spot with a card - it will be 10 times faster.
Unfortunately, there is no cut.
Finding a consultant is another quest.... And if he found it, it is not a fact that he will be competent in most questions about the product in his section.
The prices are very high, with all kinds of discounts it is still more expensive. I wouldn't even look at this place when shopping for building materials. And so the store is large, convenient, and if you don't count the money too much, then that's it
There is everything and even more. The staff is attentive, they will help and tell you. The service of delivery of large heavy loads is very convenient. The most favorable impression
Lack of organization and errors in general processes (a very fragile application, the work of contact center employees, the communication of contact center employees with pickup workers and incorrect goods) leaves a very strange impression of the network of stores of this network. It seems that they are engaged in sabotage in relation to themselves.
The supermarket itself is great, a lot of Chinese food..at reasonable prices .A very large selection of floor coverings (promotions are permanent) score four for the constant queues at the checkout
Not a bad choice. But the eternal problem with consultants: there are none.
And the cashless department is a "cosmos" service. Constant calls, when you arrived, you found time, and they don't put you in any priority. You sit, you flow around, while they reduce pennies to debtors. Sadly.
You have to wait a HUGE amount of time to collect an order of 3 identical units for pickup, which are available. I made an order in the online store and it has already been a day since the order was placed, and the status is under assembly. The call center said that this is normal. I came to the WMD at the order pick-up point, so I just stood there at an empty counter, and the employee never showed up. It feels like this order is needed only for me personally, and the store doesn't care about the customer. Therefore, judge for yourself whether it is worth wasting time shopping online in OMA. The maximum is to stop by and take it off the shelf.
Finding a consultant, moreover, in any department, is another quest.we got through once after all, so I came, as it seemed to me, "tipsy" (or maybe it didn't seem so).many of the price tags from the showcase do not match those that make their way to the checkout.
I bought a Skiper TV5230 chainsaw, there was no complete set of nuts for the cover, filled in gasoline and oil, started the oil started to flow in a stream a day later, half an hour later, I gave the marriage back, I'm waiting for money
An excellent selection of products, courteous staff, constant discounts and promotions on a variety of products attract customers. Fast service and competent consultants. Good product layout
A much smaller set than in the store on the other side of the railway tracks. But you can find something that is not available elsewhere. There are not only building materials. For example, there is a department of goods and spare parts for bicycles.
It is small, but you can find almost everything, even what is not available in larger construction hypermarkets, even there are products, as well as self-service cash desks.
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Show business's response
М
Михаил Жданко
Level 6 Local Expert
January 25
It's a great store. A large selection. Polite staff Thanks OM.
The store is great, I advise everyone! The staff is polite and knows their job. You can choose an excellent product at a good price on promotions. You can order online, there is delivery.
I wanted to buy a Christmas tree. The first one came up, they asked to wait, they would look at the warehouse. I waited a long time until they found it, eventually they brought it from the window and said that they asked me first, although one came up. The option with the order was not offered, the end of the dialogue: "they were the first"