ОМА
400 reviews
December 13, 2021
The choice is quite good, BUT the work of consultants leaves much to be desired. We bought a frame pool in the summer, it turned out to have a micro hole. We immediately contacted the information center, where the girl provided all the necessary information. And she said that they would solve this problem within a few weeks, as a result, they forgot about us. As a result, when I arrived for the second time, I was told that these pools were no longer available. And we have to wait. It's like December already...
so we need to improve the quality of customer service.
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4
February 2, 2023
The store is big. The choice of goods is also. The staff is very arrogant. It is a big problem to get a consultation. They are thrown to each other. The impression that customers are bothering them. They create the appearance that everyone is very busy.
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5
June 9, 2024
A good assortment.
Convenient parking.
There are few cash registers.
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December 15, 2024
The choice is small.
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July 11, 2022
A large store, a good
selection of products, responsive staff, good discounts and promotions, an excellent loyalty program.Large parking lot.
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4
October 15, 2024
Discounts promotions prices are very encouraging
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June 14, 2022
A great store. The assortment is higher than that of a competitor, prices must be compared. Sometimes something is more expensive, something cheaper can be found. Excellent, competent staff.
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3
2
April 15, 2023
Everything you need, in principle, can be bought. It's a problem with lumber, but everything else is easy.
A bunch of stocks. Ranging from carnations to large power tools.
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3
1
September 13, 2023
It is not always possible to get staff advice quickly - they simply do not exist or the knowledge of the product / assortment is not completely complete
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3
October 5, 2023
One of the cheapest hardware stores . There are problems with the staff. It is very difficult to find someone in the department. But at least they do not impose anything superfluous and do not go with the question of how to help)
There are good discounts on tools, laminate, paints.
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1
1
June 11, 2023
I don't like this store. The assortment is poor, the consultants are incompetent. I bought an electrical product that I do not understand, the consultant said that all the characteristics listed by me correspond to this model. After almost a month, an electrician came and said that there was not even close to what was needed. I went to change it, but they refused me because 2 weeks have passed. And that the consultant may be wrong. Like it's your problem that you didn't immediately give an electrician to check the characteristics.
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3
1
March 15, 2024
Problems with online orders. The information center does not own the information. There are many nuances in delivery
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2
1
April 16, 2022
I made an order through the online store of Om. Many positions were available, several had to wait a week. I received the order a month and a half later, and in addition, not all of it... What was with a good discount did not come, they said it was out of stock, although these products are on the shelves in the store and are also available in the online store, but at a higher price. It is not possible to reach the store managers, no one knows anything. And this is the second time, delivery times are constantly delayed, feedback does not work. I wrote on the Oma website that the appeals have not been answered so far, two months have passed....
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8
December 2, 2023
The range could have been wider. There are no consultants to be found. In general, it's fine.
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3
May 30, 2022
A large selection of products, polite and responsible staff, very often promotions and discounts (which I constantly use myself), a bonus card, parking at the entrance.
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3
1
September 3, 2023
Everything is fine, I advise you to visit, the availability corresponds to the information on the site, no problem
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3
2
December 10, 2023
I came to get brackets for mosquito nets...Well, it's a very weak choice!! Maybe it's not the season.
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November 7, 2022
Sometimes you need a consultant , but you can 't find him during the day . to find out the price, I had to go to the cashier. and this is normal . there are great promotions, but you need to calculate the benefits in advance
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7
1
November 12, 2021
I give five stars for the work of Anastasia's manager. We bought siding for the cladding of the house and accessories. Thank you very much for the individual approach, good service. We were very satisfied. Please write out Anastasia's bonus. I will definitely recommend it to my friends if you need to purchase the same product.
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3
April 28, 2024
I bought a ladder there for only 45 rubles. I can't get enough of it....
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2
June 1, 2022
A large assortment.
But they need to work with the staff - often, to find a consultant, you have to go through a bunch of different departments and not always successfully.
It seems that you want to buy, but there is no one to consult...
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3
2
May 27, 2022
The store is not bad, a large selection of goods, affordable prices. But there is one thing, but it is very, very problematic to call a sales consultant, the last time we waited 10 minutes for at least someone to come up. A girl from another department came up and didn't really tell me anything, but everyone can read from the price tag. It's not very pleasant
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3
September 21, 2023
You can buy everything you need here!!!!
Visit Om's store!
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2
1
December 18, 2022
A hardware store, a lot of things you can buy for repairs. There is a discount, discounts, installments.
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2
4
February 23, 2022
It's not a bad store. There is everything. But what I don't like is that it's not always possible to find a seller from the right department. To improve the service, it would not hurt to change consultants so that they know not only their department.
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3
May 18, 2024
Great store and great selection
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1
May 2, 2024
A good store but far away ... =(
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1
1
January 24, 2024
There are a lot of goods, but I had to run around myself to find a constant
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1
May 20, 2024
There is everything you need and at a good price
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1
2
April 19, 2023
A good building materials store. Sometimes there are good discounts
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4
March 3
Great
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1
May 18, 2022
A good store. A lot of things. Even if you don't need anything, something will always catch on) There are regular discounts and there are no annoying sellers. Sometimes there are even shortages of them.
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3
May 26, 2023
A good inexpensive store with high-quality service.
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2
November 3, 2021
Quite competent consultants,
A large selection of goods for repair and construction.
But you won't find anything rare and exclusive here, so -1
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3
May 6, 2022
It can't be worse, the tool is not repaired or exchanged under warranty, they are looking for all sorts of excuses to refuse warranty. It is impossible to consult, there are no sellers in place. I ordered the goods at the same price, they were brought more expensive. Oma is the worst store in Grodno.
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6
October 20, 2023
A good promotion, but for some reason, if you don't like the product, they don't change it
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2
1
July 25, 2022
The store seems to be good, but it is very difficult to find a seller in the departments. This problem has been present for many years, but no one is going to solve it.It's very sad.
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5
September 15, 2021
On Saturday, 09/11/2021, we came to the store to choose building materials for our apartment, but we did not do this alone, but with the help of designer Anna, thank you very much, she is a specialist in her field,,, helped to pick up everything, drew how it might look like and how best to do it)😀)) Thanks again.🙂👏
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4
1
August 12, 2021
A good hardware store. But due to its location on the outskirts of the city, it loses. The choice of goods in stock is not always pleasing. Although sometimes there are surprises
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2
1
November 30, 2021
Shop yes yes . Not everything is there. And what to say about the staff: it's very difficult to wait for someone to suggest it. No one is there when they are not there. You need to go and look for it. And if you do, they will answer you, I do not belong to that department, ring the bell
But it's probably that this call doesn't work. Moreover, he does not work in one department.
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9
August 8, 2021
OM's store! A good construction and household shop has a good discount system! And the prices sometimes surprise with their low cost!
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1
3
February 21, 2022
Nice store, near the house. I often come here. Everything is necessary for repair. A good choice of prices.
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3
November 25, 2023
Often on the liquidation of goods you can snatch at a shamefully low price.
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1
November 19, 2020
I often buy building materials here. In terms of price/quality ratio, it is a very good store. I would like to have a wider range, but it is already quite large
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3
1
January 31, 2023
Convenient location of the store, a large selection of goods.
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4
2
June 8, 2022
The staff at the reception do not see or hear you, do not greet you, discuss working issues. The order arrived yesterday, but was not issued today due to a large flow of orders.
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4
1
June 7, 2021
I ordered the goods for pickup from the store. I received an SMS about readiness after I picked up the order! After the expiration of the period in which I was supposed to be contacted and informed about the status of the order, I called myself to find out about the readiness of the order, they called me back only after an hour and a half that I could pick up the order. And then all the circles of hell, wait for the general queue at the information center, wait for 100,500 pieces of paper, with these pieces of paper to the cash register again in the general queue, then with checks again to the information center, receive an order, then show the paper to the guard that you did not steal it, and only then you can leave. It's a quiet horror
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11
1
September 7, 2022
My favorite store is OM. The promotions are especially encouraging. Very tasty discounts.
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2
5
May 30, 2021
Maybe I was so lucky. But you can't get enough of a consultant. Even magically pressing the call button does not help. After all, at this moment he needs to discuss something important with his friend. 2. While I was choosing a product, I witnessed a discussion between employees of the previous client. I understand that people come across different things, but discussing it in front of their customers is simply not ethical.
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8
1
December 5, 2021
Excellent construction market. It is a pity that in such large stores it is difficult to get qualified advice, unlike ipashnikov.
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3