Disgusting work over the Internet.
One order hung for almost a week and as a result was unilaterally refused because there was no product. However, even after that, the site indicates the update of the leftovers and the product is there.
The second order from Minsk to the region was delivered almost 3 (THREE!!!) Weeks! They got something mixed up, then they waited for the car for a week. Is this a serious retail chain, waiting for a car for a week?
The third order, which is in stock in my city(!) they are collected on the second day. I decided to save time, order online in the morning and just come pick it up in the evening, because they write in stock and pickup "today". As a result, this "today" stretched for almost two days. The support service can't say anything intelligible, wait for the readiness message and that's it.
Three times out of three I regretted that I got involved.
Terrible job.
Of the advantages:
The assortment is satisfactory, if you do not need anything specific , large Parking, the opportunity to see the product live. Working hours .
Of the cons:
If you have time, it is better to look for goods on the market or online stores - it will be cheaper, the shares are trivial, more often for unpopular goods, rarely, something worthwhile. There haven't been many cash registers working lately, I don't need consultants, but when I do, I can't find them. The carts are lopsided, pulling them somewhere to the side.
Bottom line: compare prices on the Internet and then make a decision, and it's pretty convenient.
The store of the largest DIY chain in Belarus. The range is wide, but there are very few molded wooden products. The prices for those that are available are extremely high.
Excellent selection of products. I bought a cuff for the toilet. Before that, I went to Mile, where they did not exist at all, but here are 4 options. The sellers showed me where to look. I chose both the cuff and the barrel mount without any problems.
A good store, a wide selection of goods. The sellers are friendly and competently give advice on the product. I bought tools for the garden and vegetable garden. Many thanks to Svetlana from this department for the consultation. I found everything I need.
Relatively large selection, high prices. If you need a lot of building materials, it's better to look elsewhere, it will help you save a lot. Consultants to the store are almost always either incompetent, or simply do not want to communicate, or they cannot be found at all
The store, of course, is good) I took a trimmer and a saw. They showed, packed, told))) At the ticket offices, you can get in line for a kilometer, half of the ticket offices do not work, but this is not always the case
A good store, profitable promotions, good prices. Convenient location in the city. There is a bonus and cumulative discount system. A wide range of products, from earth and seeds, to sinks and plumbing
A large selection of materials, happy discounts on seasonal goods
See original · Русский
Show business's response
Екатерина
Level 8 Local Expert
March 7, 2024
A wide range of construction and household goods. From the nail to the front door - everything can be found here! There is a discount program. Constant discounts and promotions.
The choice is usually greater than at other points. Some products are only available here. There are products in both cheap and expensive price ranges. Convenient Parking. Warranty for many products. Availability of exchangers. Availability of a discount system. There is a disadvantage - sellers do not always have information about a complex technical product.
Large, spacious Parking. A good hypermarket with a chic range of products and affordable prices. A big plus is the installment cards. There is a cafe and an exchange office.
By the way, you can take the goods in installments for a year at the OMA without increasing the cost. Other building markets don't have this.
See original · Русский
Show business's response
Валентин Николаевич
Level 7 Local Expert
March 27, 2023
Parking, product selection, not fancy consultants (not bad! ) , which can be "spoilt" with a little difficulty, a clean toilet and coffee at a reasonable price are all advantages. Of the cons, everything is expensive, as a friend said, "a store for very rich people. But they don't hide the prices and I don't see it right to take the star for it. It's a matter of everyone's choice. It may be a good thing that they are not focused on increasing the volume of implementation, it turns out that it is easier to maintain the service. Although, what would people come, choose, get advice and then order online from competitors, so-so...
The biggest plus of this store is that it works from 8.00, and otherwise, an ordinary hardware store, only big. Sometimes you can't catch a consultant, if you did, I'm not from this department, etc. not everything is available. But the cashiers are always friendly
A good store, the assortment is at the proper level, we have been busy with the line for a month and we buy absolutely everything we need here. We even rented a concrete mixer and were very satisfied with the quality, price, friendliness, and professionalism of the staff. You can search for sellers in the build for half a day, but here everything is in its place and they work very quickly!
I am very dissatisfied with the work of the sellers of the online store. I had to wait for my order for more than 20 minutes, until the operator, after my remark about the time, caught some seller and he brought the order in 2 minutes. All this time, the operator was processing tomorrow's orders, not paying attention to me. They didn't even apologize for the inconvenience caused to me.
OMA leaves a double impression
Prices are a separate kind of art where the cost of small things and individual goods are overestimated at times, but on discount days they can also cost many times cheaper than anywhere else, if you monitor prices and discounts, you can save well, but with an urgent purchase, it is better to go to another store. It also leaves a not very pleasant impression that only certain companies are on sale, often with cosmic prices and not the best quality.
A good bonus program and decent bonuses can be accrued during the holidays, which you can use to pay off.
Consultants- either there are many of them, or none.
Not everyone is competent to answer the questions, there are those who give advice "take it, it's more expensive, it means better."
In general, there is a convenient entrance, they will help with loading if necessary.
At discounts, you can profitably purchase things.
If you are too lazy to walk around the market, then you are here, a great store, I don't even look at the prices, if necessary, I buy a wide range of goods for construction and home
I regularly go for a walk in this market. I have never left without shopping. A good assortment, prices are often overpriced, but there are often promotions, then the Crumbs are full.
The staff is polite. We helped with the selection of goods and advised. The delivery was surprised, the time was reduced by half a day, in our case, and it was very important!
A good store.You can find everything for all occasions.I buy flowers in pots (orchids), I always buy for myself and for a gift.They also have good discounts for the holidays.
See original · Русский
3
Show business's response
Богдан Паскаров
Level 6 Local Expert
November 29, 2024
For me, this is the most adequate repair shop - there are just household goods - the choice is excellent, the prices are all sorts - you have to look for yourself.
A huge range of products. The staff knows their business. They will tell you, explain, and prompt you. You can often get into promotions. They warn about all kinds of discounts via messengers. The quality of the goods corresponds to the price. Delivery can be carried out.
Very attentive staff, polite in communication, knowledgeable and able to assist in the selection of goods! The service is at the highest level, thank you for the help provided to me by your employee in purchasing paint and varnish materials for furniture.
The main problem is with consultants who can't help in any way, since they themselves do not understand the product offered.
Otherwise, OMA is like OMA.
I took off two stars for the staff. You can't find consultants forever, and they can't help you as soon as they appear. They don't know anything
See original · Русский
Show business's response
Виталий Лапетин
Level 7 Local Expert
November 28, 2024
A large store. With a large selection... Something is cheaper, something is more expensive... Minus, the sale of "killed" flowers.... Is there really no one from such a large number of staff to look after them at least sometimes....
In general, the price here is not particularly low, but there are REAL sales minus 40 percent, on such days it is necessary to take, the product range is maximum
Generally speaking, it's a normal store.
It is close (for us), but sometimes it is easier to go to the stroymarket or Stroyexpo.
But there is a delivery (relevant in a pandemic), but from a certain amount.
The choice is so-so, but if it is on the site, it will be brought to the store.
At the moment, we have not met a single consultant who could give disappearing information on the product or more information than we received just by looking at the stands. Maybe we were so lucky.
See original
6
2
Show business's response
Елена Р.
Level 7 Local Expert
June 29, 2023
I had to visit this hardware store several times. I like everything. You can contact a consultant for help. Everything will depend on the consultant's desire to help and the degree of his patience if you turn out to be a very intrusive customer. I was almost always adequately helped. Although I can be a difficult customer)
The store remains to be desired, everything is broken inside, there are no product guidelines, homely producers who do not know the product also lack price tags for the product, ever-changing discount cards negatively affect purchases. I ask the administration to take an example from European shopping malls, issue and oblige everyone to wear a uniform, because it is difficult to understand where the seller is and where the buyer is . Make the price tags readable and more vivid. Oblige the seller to know at least the product without talking about the location. Thank you for the negative time spent .
And I am glad to emphasize that in your store there are many products for construction at reasonable prices.
The build is much better. I went to get the handles in the locker, the samples are hanging, the price tags are there, and half of the trays are empty. She pressed one button to call the staff - it turned out not to be his department, pressed another one (with both next to each other, two steps away from each other) - the girl also replied that it was not her department, but she brought a stepladder...search for pens. I didn't find it!
It turned out that there is more choice in the Build and the prices are lower.
Of course, I am not a builder, this is my personal opinion.