Please indicate the correct opening time on the website!!!.It is written before 20:00.And it's already closed at 19:00!!! And if you provide information on the site, then why is it not reliable.It turns out not to respect the customer.
The store is certainly expensive, but the quality of the goods is excellent. You can also buy everything from construction to interior for the house, as well as for the garden)
A large selection of building materials, always a huge number of different promotions, sales, affordable prices, friendly, prompt and high-quality service, there are all necessary services (delivery, installments), a pleasant system of discounts and bonuses.
Far away, there is Parking, but the asphalt is broken. The rows in the store are narrow, it is not very convenient to walk there. The staff is friendly.
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Владимир
Level 6 Local Expert
November 6, 2020
A large store with a huge assortment, with a convenient work schedule. It is open even when most of the specialized stores are closed. It is located far from the center, but it is convenient on the way to the cottage or village in the Gorodok direction. There are a lot of promotions and discounts on discount cards, although the prices are not always pleasing. Consultants will tell you where which product is located and will tell you with a choice.
Super unfriendly consultants, all with unhappy faces. If you start asking something, it feels like they are doing you the greatest favor and showing with all their appearance that they are not interested in helping you. At least take some courses there on the topic of adequate communication with customers. The place itself is so-so. It's too small in size. The range is not great.
Vitebsk suffers without large construction shops. To date, Oma is the only decent choice for the purchase of building materials. A large assortment and reasonable prices. And many more good promotions!
This is a chic, unfortunately the only department store in Vitebsk so far, both in construction materials and construction tools and consumables with an incredibly large assortment.
In terms of assortment, only the construction market can compare with it.
But this whole barrel of honey is spoiled by the fact that, apparently, the OMA is mainly focused on trading with organizations, so prices there are very biting compared to the market.
For the average consumer, he saves him on Mondays, when the markets are closed, and construction materials are urgently needed.
Prices need to be looked at: something is expensive, something is really cheap. There is a lot of choice. A new loyalty system that sellers haven't figured out yet. Not all the goods are on display, there are more on the Internet
I will dilute the customized reviews written by my own employees with an honest review from a real buyer.
The price tags do not match regularly, some prices are on the price tags, others are in the receipt.
It's so normal for employees that no one even pretends that they made a mistake, they don't try to apologize. Either buy at their price or make a refund: go to the information desk, wait until someone shows up, they just throw you an A4 sheet and tell you to write an application for a refund, where you need to specify all personal data. After that, a refund will be issued, all this takes 15-20 minutes.
No one has ever apologized all the time, no one just cares.
The store is getting worse and worse.
1) The staff of that online store, that of the physical one, is a quiet horror. Mark the order and not let anyone know about it? Yes, please! To leave for a box of goods for 15 minutes? What a problem.. Plus, don't ask for someone else's name to answer at least something..
2) The choice is very poor, especially if you came for paint, and not for bolts (it can easily be m10 of different lengths only 5.8, to find at least 10 classes is not about this store at all). The tool is 80% of unknown origin or like a store brand.
3) The store itself and the parks in front of it.. Every time the pattern breaks, both in front and inside the construction store it can be so dark and scary.. I rubbed the bumper against their obstacle course called "parking" a couple of times. I am generally silent about places for the disabled and other benefits of civilization.
The store itself is not bad. In one place, especially without searching, you can buy building materials, mainly mixtures.
But the online store is a pain! When ordering, you must contact the manager within an hour, but they call after 3 hours, or the next day. There is no delivery from other cities. The assortment does not correspond to the availability of the product. Update the site better and keep an eye on availability, at least in the morning. (I looked, there is a product available, and a lot of it, and after 10 minutes I arrived at the WMD, but there is nothing