Type of tours:tours for seniors, children, individual, shop, weekend, guided, bus, beach, pilgrimage, school, recreational, wedding, youth, corporate holiday
Regions of the world:Russia and CIS, Eastern Europe, Southern Europe, Northern Europe, Western Europe
I've been traveling with Olan tours for many years, and I'm always very happy! The most frequent route is Moscow-Bobruisk. Everything is great, from the attentive attitude of the staff when booking tickets to riding in a comfortable bus. A good schedule, a convenient route (across Moscow with options for disembarking passengers in several places). Departure from Moscow from the Northern Gate railway station is very convenient: exit the metro and immediately the bus station. The boarding and disembarkation locations in this company compare favorably with competitors. There are always attentive and very friendly drivers on flights. Thank you for your work!
Everything is basically fine. There was a trip to Moscow and back to Bobruisk, the office was well served, the staff were polite. On the way to Moscow, they forgot their glasses on the bus. We contacted the operator and everything was decided positively. Now about what I didn't like. They didn't even offer boiling water on the bus. The drivers didn't tell us about Wi-Fi or phone charging when boarding. I believe that at the beginning of the trip it is necessary to announce to passengers the basic information about the trip - where the stops are, etc. If a person is traveling for the first time, then I think that this must be done. I believe that it is not difficult for a normal campaign to provide passengers with boiling water and disposable cups.
Olan tour deserves a lot of respect, the staff is wonderful, always in touch from the purchase of tickets to the trip itself, you can solve any urgent issue. Special respect to the guys, the drivers, on whose shoulders all the work falls, are always punctual and attentive during the trip, they will always prompt you, explain if necessary, thank you to the whole team, easy roads! I recommend it as an excellent carrier.