We rented a Kia karnival for two families for 5 days. There are no complaints about the car - clean interior, water in the car. There are questions for the company)))
Of the advantages, Russian-speaking support, everything is clear, all questions are answered in Whatsapp, a large selection of cars and clear, transparent rental conditions.
Of the cons (I'll tell you our story- it might come in handy, but I won't lower my rating) We were in the UAE for the first time, we arrived with international rights and were not aware that we had to take Russian ones with us (we had no such experience, we were not warned here, but there are no complaints here - it's our own fault. It was lucky that the second driver had all the documents, they redid all the documents for the car right in the airport parking lot). It was also agreed in advance that there would be two car seats for our 2-year-old children. This was very important to us. But unfortunately there were no seats in the car, apparently they forgot to put them in. Instead of going straight to the hotel to relax, we had to go to the office on our own to get chairs. And lose about 2 hours of extra time.
The staff then made a small discount (by the way, which they forgot to tell the person who took the car from us).
In general, everything ended well, but the "sediment" remained.
I wish the staff to be a little more attentive, and travelers to check and remind the necessary nuances.
I was left in a pleasant shock.
There is a huge selection of cars of various brands and comfort, but everything is in perfect technical condition, as if from the salon.
Thanks to the well-coordinated work of the staff, the documents were quickly processed.
In total, I enjoyed all the stages: from paperwork to handing over the car after use.
I rented a car in Dubai and was very satisfied! The transport was in excellent condition, clean and well maintained. The rental process was quick and easy thanks to the professionalism of the staff. The car rental prices were quite reasonable. I easily found parking in the right place. In general, I recommend this car rental company!