11.11.23 celebrated his anniversary in this place. The overall impression of me and the guests (11 people) remained good: delicious food and its assortment, entourage, dancing till you drop))) Everything would be fine if it weren't for one thing: At the beginning of the evening, the guests were warned about the number and assortment of dishes that were to be served at the table, because they wanted everyone to be able to taste all the dishes. After the celebration, the next day, an exchange of views took place and the guests noticed that one of the previously announced dishes was not served. When contacting the administration of the "Hearth" by phone and explaining the situation, assurances were received that they would sort everything out. After a while, the waiter of the “Hearth” called me back and stated in an ultimatum form that all the dishes were served and he was not going to pay anything. When asked why this behavior, the answer was given that the waiter received an ultimatum from the administration – either he deals with the client himself, or the money for the missing dish will be withheld from him. I explained that I had no desire to sort things out with him personally, so after this call, I called the administrator of the "Hearth" and said that it was wrong to translate the "debriefing" to the client and that the solution of this issue should be solved inside the restaurant. Also, after a long dialogue, the administrator came to the opinion that the waiter made a mistake and let this "loshara" (the words of the representative of the administration) pay for everything. I said that in this case I feel sorry for the young man and I am ready to accept another type of compensation – either a discount from the “Hearth”, or I will listen to their suggestions. I was answered to this request that the restaurant “Hearth” does not deal with this, but they will once again bring this problem up for discussion and will report on the solution later. More than a week has passed and nothing is heard from the “Hearth” anymore. I'm not going to call myself anymore, but my opinion is that this behavior is unworthy of a respectable institution.
Terrible service, I waited 47 minutes for poseidon's hole salad is that okay?
And then they forgot about me, I had to remind myself that I was waiting for a salad and after that they brought it to me 13 minutes later, the waiter is terrible
He smelled of alcohol and, including, he was without front teeth, this is what a horror as such a person can be taken as a waiter, I can not imagine, I ask you to solve this problem with the waiter Maxim, and including the salt bowl was empty as well as the pepper shaker, it was just terrible to take salt from another table,
And including the shrimp were badly thawed
The taste of ice was present, I put one star only for the beautiful interior!
There's nothing else interesting here.
Of the advantages, only the food. It is very cold, the toilet needs to be repaired, and the entertainment program is very poor. The waiter was inattentive, the wine was opened independently, the serving of dishes was delayed
The perfect place! The cuisine, the service, the atmosphere is at the highest level!
Thank you, it was very good! We had a great rest, we will definitely come back!
Strangely enough, it was my first time in this very mature institution. My husband went with the company many times. He praised the barbecue, the space and the music. I liked it: the food. The salads are fresh and delicious. The portions are good. The barbecue was wonderful! Among the disadvantages: a large room requires expenses. The VIP cabin has good air conditioning, but there is an extraneous smell. The door is cracked.
The waiter is unobtrusive, courteous and quick! It is very good. The music in the background is live. The girl was singing. There are few people on a weekday, that's a plus. In general, the evening was a success. The price tag is moderate, you can go
It's not bad in principle, but it's hot in the gym and cold in the dance hall. You can get sick for one or two days. The food is delicious, but the drinks are not very good.
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Д
Дмитрий В.
Level 4 Local Expert
December 10, 2024
On December 7, we celebrated our birthday in the cafe "Ochag" , we really liked the cuisine, the atmosphere, the music
Service at a height ) Polite waiters , helpful staff !
Special thanks to Alexey and Maxim , we took into account all the wishes , the hot food was served precisely on time . Only positive emotions remained !
We will definitely stop by!)
Delicious barbecue, live music (like Russian pop), the atmosphere is inviting, it's very cool that the trees in the courtyard were saved, I would like more politeness from the waitress, maybe I was just tired.
Once upon a time, one gazebo turned into a country club! Great atmosphere, delicious food, diligent staff, good music, lots of space - plenty of room! Fenced area, gazebos, Parking.
Shortcomings: 1. the check-in from the orona of Minsk is not organized, you have to spin, the turn after one and a half kilometers is small. 2. The administrators are great, but there are some among them... one is not very sensible). 3. Fruits are unripe.
But this is for the sake of objectivity. More than one flaw did not seriously affect the holiday atmosphere! Thanks
They decided to celebrate her husband's birthday in a cafe and accordingly began searching. The Hearth Cafe was looked after a long time ago, so a month before the event, we went to see and place an order.
We liked the cafe very much, it was atmospheric, very cozy. In short, we decided that our holiday should be here!
But our fighting spirit was greatly overshadowed by communication with the administrator. We were completely satisfied with the conditions, that was not the problem. The administrator communicated with us in such a tone, as if we were her serfs and had come to ask the Lady for permission to look at the celebration from around the corner. We came out with an unpleasant feeling that the customers were somehow not very welcome there. After sitting in the car and thinking a little, we decided to go look for another place where we would be welcome and not overshadow our holiday. You never know, this is the policy of this institution and the waiters will also dislike us.
One of my favorite places. Delicious food, efficient and diligent waiters. The music is cheerful on the dance floor, unobtrusive in the houses, and does not interfere with communication in the company. The dance floor, however, is not heated, but sometimes throwing on a jacket is better than sweating. Hearth, we love you! See you soon!
A good place to relax. Friendly staff, good service, pleasant atmosphere. The cuisine is good, a variety of meat products. Unfortunately, there is nothing to do for vegetarians here. They will leave happy, but hungry.
The prices are cosmic (for such a level of establishments), the food is tasteless. They forgot something, got something mixed up in the order, and didn't even apologize. The waiters are unpleasant. The guests are bandit faces, it's scary to sit next to them
I really liked it. We have been driving past the Hearth to the cottage for many years, but only the other day we visited it for the first time on a friend's anniversary. Our tables were located in a separate room, leaving which you immediately get to the dance floor (you only need to go down the stairs). Thus, the music from the dance floor did not interfere with our communication, and when we wanted to go out dancing.
I liked the food and snacks, a lot was cooked on the grill (not counting the barbecue, also very tasty mackerel and vegetables). You can order a song for 20 rubles. There was also a show program, a gymnast girl performed, very beautifully. Well, the Hearth only works until 2 o'clock, at first it seemed that we did not have enough time to walk, but in the end, from 7 pm to 2 am, there was plenty of time, we ate, got drunk, and danced 😂
The guards are tough: they demand to park the car several times, then they scurry at the entrance in search of excess alcohol... It's just a shame... Well, the food is not bad...
Your review: "For almost 20 years we have been coming here to eat delicious kebabs. We arrived today on 04/28/2024. As always, we ordered a pork neck kebab. The kebab is simply disgusting, or rather the meat from which it is cooked. The meat is tough, solid veins. The waiter was called, asked to find out what it was made of, maybe they confused the neck with another part of the pork. The waiter went to the cook, and he was very surprised that customers ask such a question, they say meat is from the neck and has been cooking for 20 years according to one recipe. The waiter brought back a plate with our barbecue with a look of eat and don't show off ..., he didn't offer anything in return or somehow smooth the situation. Everything is in order. A question! Is this for such an attitude? What did you start feeding people with? I would really like to feed the cook with this barbecue.... It is very embarrassing and not pleasant, such an attitude completely lost the desire to come to you more... Somehow...."
There are no questions about the kitchen, I liked everything. Service - apparently they forgot to bring one dish, because they brought it only a few minutes after the reminder, when everything else had already been eaten. Plus, there was a feeling that there were not enough waiters for such a large establishment, because there might simply be no one in the hall for 10-15 minutes.
A wonderful cafe with a very original interior (aquariums with fish, carved walls), very tasty knuckle, pancakes, fast service, friendly staff, very friendly staff, can make good discounts.
On October 13, my friend and I stopped by the Hearth. The sleepy receptionist came out. She took me to a completely empty room. A friend ordered pancakes with salmon, I ordered a pork neck kebab, a mushroom kebab with suluguni. We accepted the order and served it in 8-10 minutes. I.e., the food was not freshly cooked, but warmed up, the kebab was not from the neck, but 2 hard pieces of another part. Very expensive. The mood is spoiled, money is wasted. No wonder on Sunday, at 16.00 there was no one but us!
I haven't been to this restaurant for many years. The kebab is still delicious. I ordered a hot branded salad "grilled vegetables", I used to take it all the time. It tastes and looks like a vegetable stew. The dance program is plus or minus, as everywhere in such establishments. The service is very poor.
Lots of space, live music in good performance.
You will have to wait for an order for a very long time if you get on a day off when banquets are being serviced. The food is delicious, but don't expect a lot of variety. The service was not impressed at all.
Parking space
They cook very tasty
Atmospheric
I didn't like the toilets, it was dirty...
and men don't always know the doors and the women and girls passing by!!!! Everyone sees it.
And there is no interior, there is a separate score of 1 point for the toilet, just for the fact that it is there.
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Show business's response
Лена Коршекевич
Level 4 Local Expert
August 11, 2024
I want to express my deep gratitude to the chefs of this cafe, for the awesome delicious dishes prepared for my Anniversary - August 10, to the waiter Eric (a professional in his field), who served our table, as well as to the administrator of this cafe "Hearth"! Thank you all very much for the warm atmosphere and comfort in this cafe, which you all give us on our Anniversaries and holidays!
And I also want to express my great gratitude to the soloists who sing great and delight our guests with their wonderful songs!!! Thank you all very much! You made my Anniversary amazing!!!
We were alone on Sunday. The service is terrible. We ordered a shish kebab of 2 types, piled everything into one plate and mixed it. why? It's not clear. not everyone in the company ate veal, and others did not eat pork. How to split it? The cook clearly decided that since the company, by the time the barbecue is ready, everyone will not care what kind of meat is used. as a result, there was something very dry instead of a neck. All the side dishes were also served on one plate, although we asked the waiter how it was served. It turns out that it is only ordered in portions and served as it comes out. Not a foot. never.
Many times we took khachapuri with mutton, it was always so delicious - you can lick your fingers! What's on site, what's on delivery.
But today we are very upset. What's with lamb, what's with beef.. there is little filling.. subtle, not as usual; relocated and there is no basic taste at all.
Tasteless. Dinner is ruined. We're not going to take it this time.
There is always an excellent barbecue and decent service. There is often live music. Very good for the price. The menu is varied. It is better to book tables in advance
Very nice, the second floor with sofas is very cozy and comfortable!!! The kitchen is very tasty, the atmosphere is pleasant and relaxing, the prices are affordable.
It has been a very good institution for many years. It is always delicious, sincere, and fun. Attentive staff, live music, a large dance floor for fans not only to eat, but also to dance.
We came to visit Minsk for the New Year. Everyone wanted to go to a restaurant. Friends said that this institution is popular. Arriving at this cafe, we were immediately upset. In appearance, it is no different from a roadside cafe . We each ordered a dish for ourselves, but we brought it on the same plate for everyone. It is very inconvenient for 7 people. The pitch is disgusting . The salads were with rockers, mostly the filling is lettuce leaves. The room was very cold, the door did not close completely into the hall. We asked for a plaid , they brought us an old dirty plaid. In general, I do not recommend going to this institution .⁰