This is the best service station in the city! This is not the first time I have come here, and every time the quality of service and service is at the highest level. The guys are really trying to find the cause of the breakdown and fix it in a short time. Unlike some other stations where repairs are carried out with a "finger in the sky", everything is done professionally and with understanding.
Communication with clients is very polite: all technical points are explained in simple words, which makes the process more understandable. I would especially like to mention the manager Alexander — his professionalism, attention and willingness to help are really impressive!
Thank you very much! Now I will address only you! And I recommend it to everyone!
Very good technical service. We have been serviced by them for 3 years now. They do everything quickly. They are focused on the needs of the client. They are always looking for a meeting on any questions and possibilities of the client. We go to them from another city. Because good specialists are worth their weight in gold
I've been servicing my car at this car service for exactly four years. Excellent, competent, courteous staff, who knows their business perfectly. All work is done at the highest level! Thank you guys so much. I highly recommend it.
I was very satisfied. Many competent questions were asked before making an appointment for repairs when calling. the heated seats and steering wheel did not work, everything was done within a day. with the problem solved, other, smaller problems have gone away. I was pleasantly surprised by the price. in the future, I plan to contact them only
It was necessary to make 4 points according to the electrics, two were done,they left something for another day,allegedly something broke,as a result they added time and the total was 397₽ for nothing ,the contract was 50₽ for a point,full of fraud,they ship no no
I have been to many car service stations in Vitebsk.Nowhere was it served as well as at Novotek.As they say, they are greeted by clothes, at the reception a competent specialist Alexander listened to the problems and made an application.Politely.Quickly.I have been serviced only at this car service station for a year now.There were no complaints about car maintenance.Thank you for your work!Excellent specialists, they know their job!
A hundred, which helped out at the right moment. I sold a car to the traffic police, but at the most crucial moment the car failed and I had to quickly check the errors with the launcher. Nearby, all hundred refused the service, either by appointment or there is no free master. But Novatek, without unnecessary questions, diagnosed and found the problem with its equipment, gave a verdict, and thereby reassured the car buyer.
I recommend a HUNDRED, they do their job professionally!
We recommended this place from another service station as the best auto electrics repair in the city. We accepted by appointment after 4 days, we did everything quickly and professionally. I separately highlight the service to clients.
I have been to many service stations for so many years, but I have never met a more cordial and competent attitude except at Novatek. Especially on the last problem- they untangled the tangle of engine errors, when they simply offered to replace something with others, maybe it would help, they did and did not help (only spending money). Here, each problem was solved in turn, a package of documents was provided (engine operation parameters before and after repair with all figures and graphs), and they reported for every penny spent. Plus free computer diagnostics for a month after the repair. For problems of electrics, ECU, error reading, fuel system repair, etc. - only here. I highly recommend it.
When recording, I thought why there were such queues), when they solved my problem, which they could not figure out at 4 stations, I realized that really understanding people work here. I turned to him for the first time and did not regret it. I recommend. Receiving a car 5, communicating with a Client 5, work has been completed on 5,.
Something happened to my car and I urgently needed to lift the car and see what was knocking. Since it was the end of the working day, all car service stations were busy, including Novatek. But while I was waiting, they lifted my car and checked it out. Thank you so much for your responsiveness and understanding!!!
They took on the fact that the other HUNDRED did not take on work.
They shifted all the under-hood wiring to me after changing the engine, programmed the blocks, etc
. It is better to sign up for repairs in advance, there are always a lot of customers. The communication is polite, you can safely contact electrics and MSR, they will help.
Prices in the city are like everyone else's +-, they won't take too much.
I did the diagnostics, everything seems to be fine and the master understands, but he doesn't give much specifics on errors, everything is fluent, so 4iz5
Just recently I came across this car service station. Nowadays it is very difficult to find a GOOD and COMPETENT specialist. Especially for CAR ELECTRICS. If you have problems with this, then you should go to NOVATEK. Friendly and excellent staff. They will accept, sort it out and provide the necessary assistance to your car. High-quality, fast, guaranteed and reliable. And for regular (not a very good word) customers, discounts. Everything happens in life. NOVATEK is a godsend for you and your car.
I constantly use the services of STO Novatek. This time, the oil was changed, the suspension was repaired, and idle problems were diagnosed. I was satisfied! Guys, well done! They work for results, so they are in demand.
Excellent campaign staff and decent customer service. I applied to replace the nozzles of the engine cooling system. Everything was done quickly. During the installation process, the nozzle purchased at the auto parts store turned out to be of poor quality (factory defective), which caused additional costs to re-install a new part. The station employees entered the situation and made a discount. Special thanks to the manager Alexander, who kept abreast of everything that was happening, politely and promptly informed about all the nuances of the work. I was satisfied with the work of the campaign, I recommend it!
Excellent service!!!I applied twice for electrics and replacement of the entire timing assembly , polite staff , provided a photo report of the work , competent specialists, went through a lot of places , this is the best , thank you!!
A wonderful service station. They do it quickly and efficiently. They do not impose any additional services. They explain everything and give competent advice. A receipt and a description of the work are issued for each service. Spare parts are not ordered at inflated prices. The prices are very pleasant. A flexible system of discounts for regular customers. Pleasant, competent staff.
There is no repair!!! There is no diagnosis!!!
They said the radiator was leaking, it was still leaking, but they said that I drove in a temperature drop from the street, although it was obvious that it was evaporation and the smell of cooling!
The revs were floating, we made a diagnosis
They said you have a black cat in a black room here, and we can't find it.
Bottom line: the pump was flowing, and several sensors flew that were found immediately and clearly on another service station!
Avoid them, here you will be deceived, divorced for money and everything will be as it was. if you want a normal repair, it's better to go to the garage workers
They don't deserve 1% of my gratitude.
The administrator, after the unsuccessful work of the electrician, said that it was forbidden for customers to be in the work area, "you can't just stand and watch", that you need to leave their car and then they will find the problem (although my presence did not bother the electrician in any way). In response to my refusal to move away from the car until the causes of the problems with the electrics were clarified, the administrator asked the electrician to assemble the car and finish the work. But, I was surprised that near the gate the administrator "apologized for not being able to help")))).
The service is a service, but the work is organized if only there was money to be ripped off, and just for the allotted time, and not for repairs. PS There are no questions to the electrician.
I got here for the first time, hopefully the only one!!!I arrived in an Audi a6c6 with a problem with the battery control unit by abs error by esp by parking brake error. As it turned out, the guys work by the standard hours, And just like in my case, you can walk around the car and take money for it. In 4 hours, we determined that there is not such a battery as it should be, and they took 100 rubles for registering it in the brains of a car, I consider it a robbery!!!!!!!!according to errors with the esp and abs, they said that because of the wrong brand of battery, its weak charge, everything allegedly fell into place.I drove 12km and all my problems with which I arrived at the service station continued to drive on.What did I pay 100₽ for?for what they would have told me and I brought a new battery????
Wonderful attitude and service. I was pleasantly surprised. Everything is clear, competent and professional. The attitude towards the client is beyond praise, good luck to you.
The guys are really aces in their field. There are no difficult unsolvable problems for them. Everything depends on the means, but here too an individual approach to each client. Special thanks to Alexander. If there were more such responsive and competent leaders, there would be more order in the country and satisfied people
They repaired and diagnosed electrical failures. They specialize in this. Everything was done ok. And they provided a discount, in general, the price is not broken. And within a month after the repair, they offered free diagnostics, but forgot about it.
Excellent electrician Vasily (the guy with glasses). Various types of diagnostic scanners. They can read any car. Including cars whose errors are erased online.