Never try this internet provider, never! Worst speed, always unstable. We pay 200k UZS for a month and get mostly (when it is working best) 4.7 mbs. What the heck?
When you call the provider they always excuse like “we are restarting your account, please turn it off and restart again in 5 minutes”. Please don’t use this!!!
In the photo you can see the speed, it is after they restarted it.
The worst internet provider I have ever experienced. Speed is usually bad, sometimes internet turns off at all. Website of the provider doesn't work. Their call center phone number too.
I have been using it myself for several years now, I will describe everything to you in detail and so- what has this provider come to lately:
In the evening, starting from 16-00 and until 02 00- unstable, I would even say terrible speed.
According to the tariff, I pay 100/100, I get 1-5mb
, and the instability is off the scale
The incoming speed drops, then the outgoing speed, then both at once.
In online multiplayer games, there is a continuous slide show- it is impossible to sit down and play in the evening during a large online game.
ping to foreign servers increases from 50 to 150-200
You can't watch a movie or a TV series on foreign websites either.
At night, when network congestion seems to be falling, delays begin, which last until the morning, with interruptions for disconnections from the Internet.
after checking the bufferbloat, the test found just a hell of a jitter for modern networks
During the day, delays remain, but the speed returns, which drops again in the evening and so on every day.
It is useless to call technical support, because they blatantly lie that everything is fine with them)
Apparently, the equipment has not changed since the company was founded in 2010. It feels like this is the agony of a provider who is trying to breathe in more "air" before dying(in the form of subscribers' money)
The funny thing is that the company itself is trying to recruit even more subscribers to an already infernally busy network, and their employees walk around the entrances and tear down ads from other providers - instead of finally reaching the level of the best providers in Tashkent
P.S. If there was an opportunity to publish this review without a star, I would not even put it
The provider is disgusting by all criteria. Constant problems that last for hours, and constantly from day to day. The support service turns off at such moments, and you are alone with the lack of Internet. When it is still possible to get through to the support service, the operator cannot name either the causes of the problems or the timing of their elimination.
I connected to this provider or whatever else to call them, they promised good Internet, but the next day there is no Internet, and half the day there was Internet and the whole day has passed since then there is no Internet.
A terrible connection. The Internet is constantly disconnected when you call and say that the Internet is jumping, they answer that the router is bad, the operators are working poorly, and the technical department is not working at all. I applied on June 19. Today, on June 21, the masters did not come, there is no Internet and I am losing working hours.
I do not recommend this provider if you do not want to spoil your nerves and constantly call them.
THEY DON'T WORK WELL FOR THREE MONTHS NOW, I'VE BEEN ASKING THEM TO PUT THEIR CABLES IN THE ENTRANCE, THEY WANTED TO GO TO MY LETTER, THEY EVEN TAKE CURRENT FOR FREE IN OUR HOUSE, THEY DON'T EVEN HAVE A BRUSH, I DON'T RECOMMEND THIS COMPANY IN OUR HOUSE, NETKO HAS ONLY 6 CLIENTS AND THAT'S IT, THINK YOU NEED THIS COMPANY OR NOT MY ADDRESS MIROBOD HOSPITAL HOUSE 37TH HOUSE COM HOUSE
I called the operator, the recorded machine says that I am the first in line. But it took 3 minutes to pick up the phone. OK, they picked up the phone, I thought they would introduce themselves now, and there the operators are talking about going to the toilet. DAMN, I don't even know how they recruit such personnel.
The Internet is normal, and the service and support service is absolutely nothing to worry about. 07/15/2024 appealed about the lack of Internet, they promised to solve it on 07/16/2024 - the result is 0. They have recruited customers and are now waiting for everyone to run away. So I'm looking for an alternative, with this attitude there is no future for this provider!!!
The network is terrible, the Internet is consistently turned off every two weeks and the operators say the same thing "general problems in the system" and, it seems to me, they do not even try to solve the problem, sometimes the Internet disappears for two days
Many providers are calling to reconnect to their network.but netko is, in my opinion, the best provider.even if there is a problem, they immediately fix it.I am not familiar with their origin and will only use this provider.Thanks to all netco employees for your work.
The service is bad, the operators hang up without solving the issue
Then it is impossible to get through
Back in line and you're already 12
It's time to think about it, at this rate you will lose all customers!!!
This company sucks. I've been using it for the first month. I'm lying here, writing a review via mobile data because Wi-Fi is not fuming. Of course, they will not solve this problem because- look at the first sentence
The Internet is constantly crashing, communication is lost, what is the reason for this is not clear, but so often communication problems are alarming and I probably want to change the supplier. It's a pity, of course.
The Internet is terrible! Liars! They have been lying for more than a day that repairs are underway, so there is no Internet. But in fact, their master does not have time to check the operation of the Internet. Three operators take the application and all three lie.either the roof is closed, or there is no key.
I have never seen worse Internet in my life, they constantly turn off, not for 20-30 minutes, but for a day or more,operators are like zombies,they say the same words in bulk, you ask one question, they pour a completely different one on you, the same thing when the store opens, and in response I notify the owner that you We came, in general, I really regret that I connected to this feces, an agitator will come, I will not culturally send him further.And who writes that there is a good Internet and service, do not believe it, the employees of this government themselves.. They write
I am writing a review here, because on other sites all the negativity is removed.
And so, the Internet does not work, the Call center cannot be reached, a question is asked in the insta under the latest publication and... The comment is being deleted. I'm writing another one, I see that I'm not the only one with problems, and after a couple of minutes the comments are completely clean. As a result, we have terrible Internet, terrible technical support and a very terrible SMM, I highly recommend this provider
PS If your SMM is also responsible for the reviews on the maps, then he will be very disappointed that it is impossible to be self-willed and clean the reviews here
The cable does not work, I say that I live alone, I return home after 6, they refused to solve the problem, they did not even offer any options, they said to change the operator
The worst Internet in the whole city. The owners of this business apparently do not understand what they are doing and where they are. The city of Tashkent is developing very quickly, those who provide poor service are rapidly left without profit and go bankrupt. Constant crashes, outages and slow speeds are what you give your customers. The logical outcome of your activity is just around the corner.
It doesn 't work all the time ! The operators can't help!
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Anonymous review
January 26, 2022
There was a good intern. It's just terrible right now. They turn it off when they want, they don't pick up the phone, special thanks for ping 100+ in all games. By the way, friends with other Internet providers do not have such problems. I hope this is my last month using this shitty internet provider.
There was a relatively good provider, but for several months now there have been regular long-term Internet outages for several hours. Technical support cannot be reached, the speed does not match the stated speed, ping, unlike the IQ of employees, is high. Of the advantages, only the presence of an evangelist who goes from house to house and persuades to join the sect of this Internet provider (. There used to be bonuses, now there are zero.
Be human, fix the Internet already!!!
Disgusting provider. I don't recommend it to anyone. The connection is broken 5-6 times a month. I have to call support, where 20% of the 100% of employees are competent at most. The rest were recruited from nowhere. In a word, the bottom.
In Netko, during failures of some kind, they never notify anywhere, the phone of technical support is always busy, it is short beeps that even the robot does not speak, the point is in this technical support, at least on the website write information about failures or planned maintenance, no communication with users, that is, with subscribers of your provider
One of the best providers. The service and tariffs are favorable. The speed did not fail. It is a pity that they cannot connect to neighboring houses((