I've been a local dinosaur here for 15 years (no less!) I am loyal to these guys (from Tvsat/Wikilink before Neonet) — like an old dog to his couch. There were, of course, flaws — where without them? But they were fixed so quickly that I didn't even have time to write an angry post on social networks. 😄
And then the rebranding happened — well, I think that's it, we've arrived, and it's about to start.… But no! Still fast, just as reliable.
Special respect for the Internet connection (if I moved) — in one day I had the wiring done, everything was set up, and voila — I'm already downloading gigabytes, as if that were the case.
The speed? I even stopped checking it, because it's there. Games, streams, movies — everything flies. Well, almost. If suddenly at one o'clock in the morning the Internet thinks about the eternal for a couple of minutes, well, it happens. Maybe he was just tired? If I were him, I would also switch off sometimes. 😆
Conclusion: if you need an Internet that won't betray you, slow you down, or force you to swear, go here. Time-tested, approved by an old-timer.
P.S. Just don't tell them that I'm praising them so much, or they'll suddenly relax! 😜
If you didn't know what *lost Internet* was before connecting to the neonet, you will feel a full range of indescribable emotions with them! I've been with this provider for 6 months, and during that time the Internet has been lost 10 times, if not more.
I pay 60p for the Internet and I want to see a high-quality service with the speed described in the service day and night, and not its semblance. It is not possible to work at night at all!
When calling support (the poor guy) constantly doesn't know anything, or blames it on a router that works at 10/10, unlike the office, and if you dial it again after 5-10 minutes, he will answer that yes, the failure occurred, he doesn't know when it will be fixed. When you ask him a question, why did you blame the router and say that everything was fine on your part? - He answers - well, you were the first to call with such a problem..
It seems that there is no software for checking the current signal between the provider and the subscriber.
Then let the operators not complain that they are being yelled at and obscenely covered up. Of course, the method of education is radical, but since the operators themselves say it, then let's do it.
Take pity on the call center and start providing quality services.
Many friends use the services, they themselves came to ask about the connection, the girls were well advised, but unfortunately they do not work in your area (East).
Regarding the service of consultants, I absolutely disagree, since the girls are quite kind and friendly.
Thanks for the gift of branded pens :)