Sanatory Neman-72
386 reviews
March 8
A great place to relax and improve your health.
The rooms are simple and clean with an optimal set of everything you need (refrigerator, TV). There is a room on the floor with a kettle, an iron, an ironing board, and a large refrigerator (there are few people in the room).
The rooms are cleaned every day.
The food is excellent, I can't even finish eating))) breakfast, lunch, afternoon snack, dinner. There are no complaints about the quality of the food, everything is delicious.
The staff is excellent and friendly. The procedures and their quality are also at a high level. Every day there is some entertainment for children and adults (it won't be boring)
Some excursions are organized every day (pay only)
There is a bar on site with all sorts of goodies)
In short, you won't regret it)
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4
December 18, 2024
We had a rest in December 2024. I liked the location of the sanatorium. Pine forest near the city.
The room is a two-room suite. Clear. There was a refrigerator, microwave, kettle.
The switches are very inconveniently located in the room. In order to turn on the lights above the bed, you need to get up and reach them.
It's very cold in the toilet.
A separate topic is food.
It feels like we got into the dining room of the 70s in the USSR. There was practically no declared choice. We arrived on Thursday. There was a special dish. They asked how to order for Friday, and we were told that they order every other day. That's why we ate what we were given on Friday. Everyone eats the same food on Saturday and Sunday. On Monday, we had the opportunity to choose for Tuesday and Wednesday, and left for Cheverg. The food itself is very strange. For one of the dinners, the "roast of poultry meat" represented one (!!!)stewed chicken wing with potatoes.
The service in the dining room is disgusting. Nothing was brought to us for one of the dinners due to the fact that we were not at lunch. No one bothered to see that we had come to dinner. The canteen worker was very busy playing on her phone.
WiFi worked so badly that I had to repair the phone, because it had a wifi update setup connected. And the WiFi was constantly turned off. And as a result, many phone applications flew.
Of course, we will not go to this sanatorium a second time and we will not advise others.
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12
6
June 1
I liked it with my son. Since the son has movement limitations, there are some nuances. But it's not far to walk around the territory, it's convenient. But you can also ride in a wheelchair. There are basically all the procedures as in other sanatoriums. A lot has been upgraded, for example, the baths are the latest. And the medical building is also being renovated. I think the procedures will get even better and there will be more of them over time.
Many complained about the dining room. But I didn't see anything terrible in it. Everything is according to the rules of any other canteen in the Republic of Belarus. Clean, the tablecloths were changed every two days, salt, pepper, toothpick, sugar are always on the table. You can choose any soup, not by order. The menu is the same as in all health resorts of the Republic of Belarus. If you have restrictions, they can put you on the ground floor of the dining room, or a distributor comes up to you and brings everything to you.
If someone needs to, you can take a city bus to the city or order delivery. Very convenient.
And most importantly, no one restricts the procedures. How now there is a fashion for 4 massages or only 5 paraffins. And we can't give you more than that. We have a lot of people in the sanatorium. There is no such thing. They gave me everything that was required to the maximum according to the protocol, the rest can be purchased. And they'll fit everything into your schedule.
We liked it. Many thanks to the staff for their patience, courtesy and professionalism!!!
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November 23, 2024
I arrived at the sanatorium Neman-72 in Grodno in November. The weather was cool, but everything was compensated by the warmth of the sanatorium staff. I am very grateful to them for their excellent work. The service and food are at the highest level. Attentive and highly qualified medical staff, well-established work. In case of questions or organizational difficulties, the medical staff always goes to a meeting. Both doctors and nurses are distinguished by kindness, attentive attitude to patients, and high professionalism. Separately, I want to say a few words about the organizers of leisure. Live music, movies, concerts, disco, hiking to interesting places and sightseeing trips to the city. A very important combination of body and Soul treatment. I am very grateful to all the staff of the sanatorium. The only remark is that they feed too well and too much!)) I would also like to advise you to open a store at the sanatorium selling goods for restoring health. It would be useful not only for us, the guests of your amazing sanatorium, but also for the sanatorium itself. But this is only my wish. With gratitude, Vera A. I.
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6
3
December 14, 2024
A huge territory. Professional service.The staff is very polite and competent.The kitchen is great.Various therapeutic and recreational activities.Not far from the Neman River, great for walking in the fresh air.There is always music playing in the summer, a special atmosphere.
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3
March 9
We were at the sanatorium from 2.03 to 9.03.
I want to express my gratitude to all the staff: starting with the girls at the reception, ending with the doctors.
Everyone is very attentive! Especially in the dining room (hall 2). My daughter is picky about food, but she was always full. The menu is customized and varied. Pancakes and pancakes were always asked for more, the girls did not refuse, thank you. A canteen worker gave her daughter a little present on March 8th, and she was thrilled! We really enjoyed it! Thank you,
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2
1
October 3, 2024
She lived for 3 days. The territory is very well maintained, large, surrounded by a forest area, near the river. A picturesque place for walking. The inside of the buildings is very clean, it is clear that they are trying to create comfort, but the situation is at the level of the 80s. I am very grateful to the administrator for his understanding and kindness!!!!
Of the cons: drinking water on the 1st floor of a three-storey building, and on the 2nd there is a utility room with a kettle and an iron with ironing board. Considering that I lived on the 3rd floor, I came to the conclusion that this was specially thought out so that I could additionally work out fitness before tea. There is no hair dryer, but I assumed I took it with me. The food is hearty, almost homemade, and delicious. I heard that other vacationers also sent thanks to the cooks. Thank you very much, Neman-72!
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4
3
May 15
Nice sanatorium with updated rooms. There is a buffet for lunch. A wide cultural program. Excellent excursions conducted by a professional in his field, a wonderful Man with a capital letter - Vladimir Robertovich! I have never seen such love and attitude to my work anywhere else! Thank him very much!
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January 3
We have been vacationing since December 11 with a child. The service of the canteen staff is excellent, they always greet you with a smile and a good mood) I was even more satisfied with the food, which is a lot for me. The food is light, it's not homemade food of course. Don't lose weight) if you go with the mood, and not with negativity, the same attitude in return. The rooms were cleaned in our absence, especially in the second building. A cooler with water on the second floor, when there was not enough water, we went downstairs and asked the staff, they were always friendly and there were no problems. On the part of visitors and residents, it is necessary to show initiative and a friendly attitude, since there are many of us, but there are few staff. And not to demand, but to go to the meeting themselves. 😉
Many thanks to Robertovich, very interesting excursions with him. Discos and leisure activities are interesting for children. As for the procedures, I would like to express my gratitude to Yulia's massage therapist from the 39th office, who helped me solve the problem with a massage. Although the body resisted at first, but there is a result, sleep has improved. The staff of the phytobar are friendly and there are no bathroom procedures) the territory is well maintained. We came to have a rest and we got a rest and I'm glad. Who eats what, as they say. Have a good rest and look only for the positive!
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2
3
January 9
We had a rest at the sanatorium from 02.0225 to 11.01 The territory is well maintained, we arrived earlier than 12:00 , there was no queue at the reception, we processed it quickly, thanks to Julia! We lived in the 1st building- cleanliness and order, cleaned the room in our absence. - to drink tea, you need to go down from the third floor to the first floor, get water in the cooler (it is one for three floors), then go up to the second floor, where the kettle is (it is also one for three floors), boil and go up again to the third floor. All this is not very convenient! + very interesting walking tours with Vladimir Robertovich - very informative and exciting! I recommend it! + excellent massage from Sitko Yulia Sergeevna- after 4 sessions, the pain in the hip joint disappeared-an effective result (worked on the muscles)A low bow to such specialists! - on nutrition! You come to the dining room - everything is already cold, you go to heat it in the microwave, soups without meat at all, borscht is sour from excess vinegar, potatoes in the first and second courses are undercooked. The food is absolutely not tasty, for 3. Napkins, salt, toothpicks - everything is provided. So that's it, go or not - it's your choice!
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4
May 19
The sanatorium is average... One of the advantages is a good medical base. There are many modern and traditional procedures, there are no queues, the logistics of the procedures are well planned, and the caring attention of the medical staff.
The food is terrible, on weekends it is noticeably worse than on weekdays, there is a very poor assortment, violations of cooking technology, breakfast and dinner are very modest, there is little for a woman, I don't talk about men at all. Semolina porridge for 2 weeks 4 times a week, and this is for adults. If you don't make it to the beginning of the meal, you can go without soup at lunch, without porridge for breakfast. There are huge queues at the coffee machine. In short, we still have to work and work!
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August 23, 2024
We had a rest in August 2024. We recommend it. Very friendly people, great nature, lived in the 3rd building, the windows went out directly into the pine forest, they did not close. Excellent massage from Alexander Vladimirovich Novikov, a professional in his field. A very positive and energetic employee, Maria conducts dry bath treatments, massage chairs, magnets and many others. I ask the head of the sanatorium to find an opportunity to encourage their conscientious work.
I liked the food, the meat dishes were delicious, and there were a lot of vegetables. It's strange that they don't cook borscht. Borscht was called beetroot soup.
There are few procedures included in the package.
We hardly found an approach to the Neman. He is there! We even went swimming ! Go down, then to the right, still down the path and a small beach and sand! The current is strong and the depth begins quickly, but you can take a dip! We are glad that we touched the Neman! A historic river!
It's amazing that there are no flies, mosquitoes, and other bad things. 1-2 don't count.
We had a good rest, I advise everyone.
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5
1
March 22
My wife and I really enjoyed it. A quiet, cozy place with friendly staff. I did not set 5 due to some comments: when paying for an early booking (2 months in advance) and before arrival, there was not a single confirmation either by mail or by phone, and it is not easy to reach them. There is no kettle or microwave in the room or on the floor (1st building). In the dining room, they give out leaflets every day, where you mark your wishlist for the menu for tomorrow, as a result, they bring it at your discretion. As for medicine: We arrived under the "weight correction" program, but in fact there is no such program in principle!
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3
May 6
Everything is fine, one of the very few sanatoriums where there is a magnetoturbotron. At the time of the visit, repairs/construction were underway in the medical building, but it didn't really bother. It was overshadowed by the behavior of pensioners who are just dragging you into the dining room in the truest sense of the word, demolishing everything in their path near the salad bar, and, plus, collecting half-eaten food from the tables. If you don't pay attention to them, you can relax and patch up mentally, THANKS a LOT to all the staff of the sanatorium for their hard work.
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1
June 19, 2024
The sanatorium is good, although not so presentable! Cozy, small, the staff is polite. Good location. There is beautiful nature around, the city is not far away, there is a bus terminus nearby. For the first time, the family rested in the sanatorium in 2022. The biggest impression was left by the excursions, hiking and field trips, which were conducted by Vladimir Robertovich. A person is "sick" of his work, trying to make his vacation memorable. We learned a lot of interesting and informative things from him. We arrived this year and it turned out that Vladimir Robertovich is on long-term sick leave. His absence is immediately felt, there is no longer that atmosphere, unfortunately (( We wish him a speedy recovery!
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9
April 23
The location is good, the territory is well maintained, the food is normal. I lived in building 3, the room is great. I really liked the massage. There is no swimming pool, but it is possible to use the pool in the neighboring sanatorium.
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1
2
May 17, 2024
Positive:
1. The territory is well-groomed, lots of flowers (the gardener is trying - there is beauty all around)
2. Nature (location in the forest away from the city)
3. Good organization of cultural events (excursions, contests, etc.)
4. Excellent security post (friendly and responsible staff)
5. Good work of the booking and accommodation service (they do what they can in the rather modest conditions available)
Minuses:
1. The attitude towards vacationers is: "we would leave as soon as possible and never come back" on the part of some (young!!!) employees, but, fortunately, there are not many of them)
2. There are a lot of dissatisfied vacationers, including among children (!) - either they settle in the wrong place / wrong way, or there is nothing necessary - this creates an unfavorable atmosphere (
In particular, we faced the fact that at about 20 p.m. a boy of 10 years old could not find the nurse on duty - he was looking for her in the office where he should be on duty around the clock and on the territory - he walked in circles several times, but did not find it, and the wound had to be urgently treated ...
3. Nutrition - it is not clear for what reason after boiled porridge diarrhea(!!!) it is safer to eat your own food. a vivid example of what they can feed: a group of children from the sports team rested in the sanatorium - in the morning they left somewhere and returned for dinner. In the dining room, their tables were next to ours. At lunch, the guys were served salads with mayonnaise and these salads were waiting for them right on the table (uncovered, as they were put at lunch, and stood) until dinner ...
4. Room equipment - I had to eliminate the leak in the bathroom on my own (!) - at 21h. The glass at the sink fell off and all the dirty liquid poured on the floor. There is no one to be found at this time who can do something. I had to fix and clean up...
If you do not focus on the disadvantages, then you can enjoy living in nature...
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3
4
April 9
We had a rest in October 2024. We bought a ticket for a week, stayed in a two-room room. We were very satisfied with our stay. There is no need to wait for a level 5* holiday from the sanatorium on social vouchers. There were enough procedures. I was very pleased with the proximity to the city, the city bus. The forest and the river are beautiful. I also enjoyed the guided tours, as well as free guided tours of the surrounding area, everything is warm. The food is ordinary catering, but you're amazed at people who greedily take full plates of vegetables, and then they don't eat them and everything goes to waste, but someone didn't have enough.
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2
February 3
I don't recommend it. If you go, then only in summer. It's currently undergoing renovation, it's cold on the ground floor of the medical building, and the dining room is also cool, and the portioned dishes cool down quickly and have to be heated. The third building is fresher, after renovation, but it's cool in the outermost rooms on the floors. We asked for a heater, it was delivered only a day later. As a result, the child got sick and had to leave earlier. There is no desire to come again.
On weekends, they cook not so tasty and completely simple dishes. Like pasta with sausage for breakfast.
There are bottles with a pump around the body to drink water, but no glasses. When asked where to get a glass, they said that children play with them and bring their own bottles. The question is why then the water, apparently for the staff.
There are very few clocks in the buildings, there is no clock in the dining room itself, there is no clock in the rooms either, you have to watch the time on the phone.
Among the advantages: the location, the package includes free treatments (a little), there is a children's room where you can leave the child while the mother is on the procedure, the staff, the food is good on weekdays, good portions of meat and fish.
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1
1
August 28, 2024
Advantages : Location
Sound insulation of rooms and buildings.
There are no queues for procedures
Good nutrition (very large amount of meat)
Good cleaning everywhere
Contact staff
Not a bad animation.
There is a bar (there are questions about the operating mode)
Cons:
There is no access to the river.
I got into the period of rotovirus disease (massively ill).
Weak Internet connection, sometimes complete absence.
There is no stall, ATM, pharmacy.
On weekends, gazebos for barbecue can be rented, they walk noisily after midnight.
(Minor disadvantages):few watches, few mirrors,uncomfortable baths (not deep)for procedures, there is no morning charging, extra furniture in the room, there are not enough sockets.
Generally:price= quality.
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1
May 11
An excellent and already very beloved sanatorium. The staff is very friendly and courteous. I highly recommend that you consider guided tours and attend poetry evenings with Vladimir Robertovich.
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1
October 15, 2024
We rested in Neman 72 from 05.10 to 16.10.2024.
There are a lot of advantages:
1. Location.
2. Nature.
3. Quite decent rooms.
4. Easy transport accessibility.
5. The opportunity to admire Grodno and its surroundings.
6. A huge number and variety of medical procedures. We used only manual massage. This course was conducted superbly by specialist Vladimir Viktorovich Sukhotsky, for which I would like to thank him very much! According to the oral reviews of vacationers, other procedures are also on top.
7. Excellent and prompt work of the administration. The staff of the registry immediately solved all the questions that arose, for which they also received a special and big thank you!
8. Cleanliness and tidiness of the territory.
Disadvantages (I think they are significant, and they need to be corrected quickly):
1. The water in case No. 3 (a 19-liter bottle with a pump) runs out instantly. No wonder: the "drinking bowl" is one on three floors (40 rooms).
2. The pool promised on the website in Neman 72 is missing. Why publish his photo?
3. The most important claim is nutrition. I must say right away, the food is acceptable, you won't get poisoned, in sufficient quantities. But it's completely tasteless. Dishes often consist of a strange combination of products. For example, a sausage intended for frying is served boiled and combined with some kind of pancakes. The second claim is that almost always the dishes turn out to be cold, you have to run to the microwave (thank God, it is there). But there is only one microwave for everyone, a queue is created. The same goes for the coffee machine. She is also alone, also queuing for a cup of coffee (tasteless) instead of a normal breakfast. In general, something needs to be solved with the cooking and nutrition process.
In general, I recommend rest, activities, excursions and medical procedures. To eat – no: we bought food in Grodno and ate in the room, not in the dining room.
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10
3
April 27
A great place to stay with children! Near the city, an oak tree mixed with a pine grove - wonderful air, competent, friendly staff
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October 4, 2024
I visited a sanatorium . Among the advantages are good , friendly , friendly people (staff) . The residential buildings are decent . I really liked Tatiana's aqua aerobics coach and she also conducted physical therapy with yoga elements. A professional in his field .
I was ready for the cons when I decided to go to this sanatorium.
So everyone should understand what they want and where they are going.
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2
2
November 23, 2024
A budget sanatorium.The mother and child had a vacation with the child on a voucher. The rooms are normal, but the showers in them leave the best. The procedures are prescribed well, but there are few of them.I would like to express my gratitude to the massage therapist that says "from God", Sukhotsky BB!!!! The man really has golden hands! Many back problems are gone after his massage! I also want to thank the physical therapy instructor Irina) the child really liked going to her classes and the pool! As for food, of course, this is something-the dishes are not always clean, the food is not always distributed on time, they can give it to the mother at 8.30, to the child half an hour later.... This is the first time we have encountered this, having been in 3 other sanatoriums before... The dining room refers to the fact that there are not enough people.... As for entertainment, it's also weak, a couple of concerts for three, karaoke, and a disco for children and adults over 60....They almost didn't go to the children's disco, because in most cases they turn on the music and the children run around on their own.... In general, a budget vacation, what can I say, fortunately, the city of Grodno is not far away, you can walk around this beautiful old town.
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4
April 22, 2024
1) a picturesque place in a pine forest. 2) Location within the city. A powerful medical base. 3) Healthy, thoughtful catering 4) the buildings are clean, the rooms are comfortable, everything you need.5) guided tours, rest evenings, dances are organized. 6) special attention to children- a program for the whole day. 7) The team has conquered all the services work like clockwork. The attitude towards guests is courteous and all requests are fulfilled. It seems that they were waiting for me here and preparing for the reception. I didn't want to leave. P.S. Unfortunately, there is no good photo.
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5
1
April 29
We settled in quickly, the territory was well maintained, the procedures were excellent, but due to the large number of weekends and holidays, we received a meager amount of paid procedures, which was very disappointing, we arrived for only 10 days, and three days minus, the food as usual in the sanitariums is dietary, everything is good, the rooms are cleaned regularly, in general, the price and quality correspond.
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September 7, 2024
I liked everything, the procedures, the staff is very polite, the organization of excursions, I would like to mention Vladimir Robertovich separately, the physical therapy coach Tatyana Vasilyevna, the office of magnetic therapy, cosmetology, only the dining room pumped up, the food was so-so, not everyone got coffee in the morning, and even the "vacationers" at night in the sanatorium area are very noisy, we did not order songs until the morning And so , in principle , everything is fine
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4
1
August 27, 2024
We rested in the sanatorium from 15.08-22.08. Beautiful green area, lots of flowers and compositions! Excellent location, the city is just around the corner (scheduled buses run directly from the sanatorium), wonderful food, there are sports equipment on the street, a tennis table in the medical building. There is a forest nearby, we went for a walk, the Neman River-we walked along the shore, went to see the blue lakes)). We will be happy to come again!
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3
1
August 30, 2024
Excellent sanatorium) It is located in a place with wonderful nature and not far from the city. Highly qualified and friendly staff, the medical base is at a high level, leisure activities are well organized. I had a rest in June 2024 for the first time, I plan to improve my health in this sanatorium in the future)
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1
May 8
A good sanatorium, of an average level. The territory is well maintained. The rooms are clean. I can't estimate the food, I only had time for breakfast. I didn't use medicine either. The city center can be reached in 15 minutes by car.
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September 8, 2024
An excellent sanatorium to relax and improve your health. It is located in a picturesque place in a pine forest on the banks of the Neman River. Polite and caring staff, good food, walking through the forest you can see many beautiful locations. The center of Grodno is 10-15 minutes away by car.
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5
October 17, 2024
A very cool sanatorium, the staff is polite, helpful, attentive and friendly. Doctors and all specialists are professionals at the highest level. In general, we are delighted, I recommend visiting this institution you will not regret
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September 17, 2024
A budget sanatorium for parents with children and for older people. The forest, the river (although you can't approach it), great air and silence. Good treatment and nutrition. Special thanks to massage therapist Vladimir. The man has strong and skillful hands. Dancing and karaoke are held in the sanatorium in the evenings.There are always different excursions. In general, if you want to get treated and relax, then feel free to buy a ticket.
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3
1
January 4, 2024
A great place to relax! Large territory, well maintained. We were in December, the whole area is decorated with beautiful illumination. A wide range of procedures, excellent medical staff. The dining room has a varied selection of dishes on the menu, delicious food and a pleasant atmosphere. A wide variety of entertainment activities.
Among the disadvantages: there is no covered communication between the buildings, you need to cross the street. There is one kettle for the entire building (located in the utility room along with a large refrigerator and an iron with ironing board).
In general, we were satisfied with the rest and treatment! I recommend it!
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5
2
August 31, 2024
The sanatorium is located on the outskirts of the city of Grodno.Good staff. Concessions were made everywhere. The territory is nice and tidy. A lot of people work for a good rest. There are good excursions almost every day.We need to refine the nutrition of children a little. The child didn't like the food. And the rooms were not cleaned every day.
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3
2
August 18, 2024
We had a vacation with my husband from August 9 to August 19, 2024. A very good sanatorium. We will definitely come here again. Doctors, nurses are all professionals in their field, as well as kind, responsive and warm-hearted people. Medical equipment and procedures are on top. A very high-quality massage. In addition to standard treatments, there is a SPA area, a sauna and a small swimming pool. All buildings are renovated, the food is very good, the food is all lean (this is a sanatorium), but tasty and varied, the territory is well-groomed all in flowers, in the evening there are lights and lights, there is an equipped place for barbecue, many excursions and entertainment in the evening, bicycle rental and table tennis. Bus #10 runs to Grodno every half hour. The only drawback is that the rooms do not have a hair dryer, but each building on the second floor has a utility room - an iron and a kettle.
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3
1
October 1, 2024
We were at the sanatorium a week ago, we really liked everything.I liked the food, rest, hiking with Robertovich, and the trip to Karobchichi very much.personal thanks to them, of course, the pool is not enough, only 2 treatments, 5 cocktails, but if they wanted to pay and went.the food is excellent.If you wanted something, you can take a bus to the city very close by.If there is another ticket, we will definitely come again.It was the second time we had a vacation with my daughter.And we will not refuse to come yet.Vladimir is a very good massage therapist.thanks to all the staff.
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3
1
April 14
The accommodation, treatment and attitude are very wonderful. The dining room is edible, but there are not enough small things, a bun (cookies, marshmallows) for dinner, soup and milk porridge (often not enough), side dishes are simply not tasty.
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July 15, 2024
A good sanatorium.
One of the advantages is a good landscape design, location, sports grounds, a good excursion program, especially accompanied by a guide Vladimir Robertovich
Cons: poor plumbing in the rooms, few procedures are included in the package, you need to leave the sanatorium before 10 a.m., despite the fact that breakfast was very much delayed
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3
1
February 7
A good sanatorium for your money. Very attentive and friendly staff. High-quality food. Magnificent landscapes all around
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January 8
We had a rest from 12/29/2024 to 01/06/2025. The only good things are people and territory. The rest is just the bottom. The rooms are like after the war, the walls are stripped, the doors are falling off. The TV is nailed to the bedside table. The food in the dining room is tasteless, it feels like the food was fresh, but thanks to the efforts of the chefs, it became tasteless. If it wasn't for the company, they probably would have left earlier. It's a little comforting that the price tag is small, but still it's not a reason to put people's money in such conditions and feed them like that. I don't recommend going here. To nobody.
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August 11, 2024
Grodno is a very beautiful city. Sanatorium Neman 72. I liked everything. Beautifully decorated territory, nature. Caring staff. The rooms are clean and cozy. The food is delicious.
Minus there are few free procedures and they do not cook borscht
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3
October 11, 2024
The service is excellent, the staff is very friendly to the scattered, the rooms are clean, there are no comments on cleaning, the territory is clean and well-groomed, but most of all the girls in the treatment rooms were polite and friendly. And in general, thanks a lot to everyone. We will recommend it to our friends.
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2
February 20
It was January-February 2025. There is no sanatorium, do not go there even for a "small" cost. They left with the child ahead of the expiration date of the voucher. Many people have traveled to our race before with poisoning. I got an intestinal infection while there. This is not a recovery!!!!
The doctor comes to work just to "sit out", shoved in a couple of antibiotic pills and there was no trace of her. I was lying with an intestinal infection for the fourth day, there were 0 actions. In the sanatorium, many patients lie in their rooms with poisoning. No one advertises, no action is taken.
There is a persistent smell of bleach in the corridors, the rooms are dirty, mold, cobwebs, spiders, bugs, remnants of previous guests' vital activity are stuck on the walls, everything is old, the sink falls off, the towel hook falls off the wall with screws under the weight of the towel, there is no question of any hair dryers and kettles in the rooms. In the dining room, the cups and plates are dirty, there is no food, sometimes it smells sour, everything that was in the kitchen was mixed into the salads, it was vomited at the next table from lunch until the evening. The staff in the dining room generally lives their own lives, dinner is indicated from 18 to 19, you arrive at 18.40, they say dinner is over, it is until 18.30. Water aerobics is just a pool where you swim with yourself and in no case should you splash water out of it - otherwise they clean up, they swear, you know. We went to the swimming pool at the neighboring sanatorium for a fee. The procedures are weak, very abbreviated, there is no sign of wellness here, all these guests are boring to the staff, they can calmly scold about and without, it feels like they came here to rest, the woman especially distinguished herself, works in the lobby of the first floor on magnetic therapy, slanders, swears at everyone, does not follow the language at all, shameless, spreads gossip about vacationers, generally does not hesitate to tell gossip about you right behind your back, people write complaints about it, because they do not come to listen to it and tolerate such a boorish attitude!!!
The only plus is the coniferous forest, otherwise there are no advantages at all!
One girl made a video review in tiktok, called and asked to be deleted, offered several compensation procedures..there were a lot of views.
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August 5, 2024
Excellent sanatorium
We had a rest in May-June 2024
Excellent balanced food, lots of treatments.
We were pleased with the doctors working in the field of musculoskeletal apparatus.
The procedures are paid and effective.
Reflexotherapy procedures were also appreciated.
Polite staff, clean cleaning.
It's a good option for a sanatorium.
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October 27, 2024
We had a rest with a child, from 16.10.24 to 10.25.24, as we fell ill without getting a ticket to the end.A very big disadvantage is that all buildings are separate, a dining room, a hospital, a sleeping building.You need to get dressed all the time, and vice versa, with a 5-year-old child.On the first day of arrival, they forgot to give us food stamps at the reception, which they ask in the dining room to put on food.Then, after putting things in the room, it turned out that we were not given bedding, a pillow.I had to turn to a nurse for help, as the administration was already closed. In the dining room, the food is average, vegetables were undercooked several times in the dishes of the first and second, chicken was served with a lot of bones, meat was clearly underweight, several tables were also dissatisfied.I liked the excursions in the Boxes)))A very good doctor Anna Vasilyevna, a wonderful person, will find a common language with the child, we were regularly under her supervision, but unfortunately we had to leave due to the deterioration of the child's health.In the medical building, the locker room is not heated at all, as well as the children's playroom, (((Pros - just a few stops, by 10 bus, and you are in the city.It is a pity that there is no pharmacy and buffet in the sanatorium.there is a bar with a very poor assortment.Friendly girls on DMB procedures. 2nd floor,magnet Almag nurse I do not remember the name, with dark hair)))
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November 5, 2024
1) Unfortunately, an individual room was not provided, but by settling in a local resident, the issue was resolved.
Wonderful girls at the reception. Many thanks to them for their courtesy and participation in the issue.
2) It is not entirely clear why shampoo and shower gel were given out once in 2 weeks? The minimum hygiene kit must be updated daily. Either the staff did not receive the appropriate instructions, or the administration is saving money.
All the wallpaper is dirty and there are a lot of torn ones. The table is broken, the lamp is not lit, the absence of a kettle and a hair dryer cause a separate wave of indignation. Mattress with bedsores: we treat when stretching, and cripple in a dream. What kind of comfort can we talk about? A flophouse with a bed. I'm not talking about sound insulation at all. Cardboard walls.
3) There is a special claim to the organization of services! The number of vacationers greatly exceeds the medical possibilities! There is simply NO TIME for many procedures!!! Massage and dirt did not get at all. Only in the end I found out that it was necessary to resolve the issue through the administration.
The procedures stated on the website are absent in principle (acupuncture, stone therapy, etc.)!!! Why provide false information??? Remove these sections from the site.
PDM is without pressure, and there is a strong pressure on charcot, which they could not adjust. RVM 20 min for the whole body??? This is simply inadequate, but it is clear that the nurse simply cannot allocate an hour per person. The horror!
Recruit the appropriate staff and raise salaries, since no one wants to go to you. With so many solvent vacationers, it is hard to believe that the sanatorium has no opportunities. Staff turnover is a problem of management, not vacationers.
4) The dining room is HELL! Who made the menu? Does this person have a medical degree? Change the profile of the sanatorium to "Creating a digestive problem"! She arrived with a sore back, but left with gastritis. Fried chicken for breakfast? Funny. It is a pity that your nutritionist is not aware of the nutrition on the tables (table number 5 is the most important).
Who got the vegetables, then passed Sparta! I have never seen such a massacre for cucumbers and tomatoes. I drank a pack of mezim to cope with the cooked food.
One coffee machine for 150 people??? In general, the dining room is a separate kind of bullying.
Bottom line: your sanatorium is a complete disappointment! Not only did she not receive the procedures she expected, she also undermined her health by spoiling her stomach. I will definitely not recommend it to anyone and I will not come myself.
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April 24
The treatment is excellent. The atmosphere is good. Canteen: the staff is not clear who is an employee and who is a vacationer. For lunch, soup plates on the table, soup on the cart. Can't the soup plates be combined? As a fuss is created, running with plates around the hall.
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December 29, 2023
Cons: Very, very budget!
It's like in a Soviet sanatorium of the 80s.
Advantages: Attentive, friendly staff in the medical building, in the administration and in the dining room.
The territory is well maintained and clean. There are whole pines and oaks all around. Grodno is a very beautiful city. For three days, you can see all the sights of the city for 3 hours a day. Therefore, it is quite possible to combine treatment (from about 9 to 13 o'clock) with exploring the city. The restaurants of the city have excellent local cuisine.
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