I wanted to put glass on a new iPhone in a box, as a gift. The consultant convinced me that glass is not in trend these days and is not very good at all, but there is a cool film for 62 rubles. I trusted him and agreed. While the film was being installed, I was told to walk for 10 minutes. I arrived, the phone was returned to me in a box, I paid. Yes, it was my mistake not to check on the spot. But already at home I saw a huge scratch vertically on the film, as well as a dent about one and a half cm in size at the bottom of the screen (on the film). Since I haven't taken my phone out of the box since the installation of the film and the transfer of the phone to me by the consultant, I tend to think that this is the fault of whoever installed the film. Why can't you just do your job well? A rhetorical question
The consultant was very polite and smiling, offered everything I didn't need, I politely declined and asked to sell me only what I requested. In the end, when processing the documents, I discovered that I had been provided with services that, not only had I not requested, but they had not even been announced to me, the amount of additional payments was about 500 rubles. I canceled the purchase immediately, and I'm writing a review so that you don't get carried away, and always make sure that they don't include extras that you don't need in the price. They also lied that the extension of the warranty is mandatory, they also do not, they lie brazenly and do not blush
A great store, the presence of many phones and accessories, the staff is on fire, you can immediately see the professionals, they told me a lot of things I didn't know, opened up a view of the world with new views, well done
See original · Русский
Show business's response
Влад!
Level 5 Local Expert
February 3
1. Consultants, when asked by a client not to consult him, ignore the request and continue to behave obsessively, offering various categories of goods.
2. When arranging goods for payment, employees include services that were not actually performed or negotiated with the client; They rush the client at the time of signing the purchase certificates to conceal this fact.
3. In the absence of the client, the employees replaced the branded paper clip from the nothing smartphone kit with a regular metal clip from another smartphone.
At the moment, there is no desire to purchase anything in the network of this store, at least at this point of sale. Choose another place to choose from.
The standard store of the network is "in touch". They are able , and most importantly , they succeed , to provide their services . And they find sponsors very competently .
The girl came to buy a charging wire. She was given a wire for 30 rubles and 50 kopecks, while the price on it was 25 rubles (also at home, upon closer examination, they saw that the box had already been opened). Despite the fact that there is no change from 50 rubles, 19.50 offered to buy a pen for 4.5 rubles. The girl agreed and at the same time there was a price of 3.5 rubles on the handle. She saw the prices already at home. They didn't give her the check either. In general, she could have seen it there herself, but the fact that employees "shoe" customers is true. I do not advise you to come here
When buying a vacuum cleaner, my grandmother "stuck" a subscription to mego go, it would be fine for free, but for 68 rubles, and without informing me, the employees could not answer my question where the code for this subscription was. Well done guys "shoe" customers