On 04/18/25, an item in the amount of 59.99 was paid at the City Mall, the terminal turned off during payment due to discharge, money was debited from the card, the receipt was not issued to us from the terminal and the cash desk, we were warned that a refund to the card would not be possible after 04/20/04, since the buyer lives in another country and leaves. We immediately paid again, picked up the goods and left, they promised to contact us to resolve the situation. On 20.04 we were promised a cash refund, on 21.04 (when the buyer had already left with the card for another country) we were told that the refund was only to the card, they refused to give the paid goods. We were not offered any reasonable solution to the situation, we warned in advance about the impossibility of returning to the card later. As a result, the amount of 59.99 was donated to the store, we don't have the product, and we don't have the receipt either. They told me to come when the person with the card returns to the country, even after six months. I am sure that during this time the receipt with the rrn number for the refund will be lost by the employees. Please resolve the situation and return the paid product or make a cash refund. I attach screenshots of receipts for paid goods and banking transactions.
Very nice guys are consultants
They will always help with the choice and cheer you up. There are phones for every taste and color at the point, I bought a second iPhone from them, picked up the case and glued the glass. Like the guys 👍👍👍
I can't resist writing a positive review.Consultant Vladislav is just super, please give him a bonus)I advised everything, I served you pleasantly. In general, I am very pleased with the purchase😇
The store is in a good location, stopping by before the trip is the best thing.
A beautiful salon with a large selection of equipment. I bought headphones, the seller explained competently and clearly which ones to choose. I am sure that I will buy it often
They approved the installment plan for the phone, when others refused everything. The guys helped with the choice, they also picked up a case, plus they glued the glass. If you want to have what you need correctly selected, feel free to come here. The guys are the best. +rep
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Владимир Парчинский
Level 10 Local Expert
December 3, 2024
If it were possible to put zero, I would put zero. Completely non-customer-oriented employees of this point. They're rude, they grin, they don't say hello. They don't behave professionally. There is no dress code at all. Both employees had a dubious condition, there are no badges.
I do not recommend contacting you.