I came by appointment in the evening at 20:00 (the salon is open until 21), but it turned out that the master did not see my entry and left (there was an entry). There was no receptionist in the salon, it was empty, I was sitting and waiting ALONE. Only the cosmetologist came out from behind the door after a while (the client came to her). The director called me, without much sympathy, she offered me a discounted recording for the next day (she obviously wanted to end the conversation faster). The phrase "there is no master, only a cosmetologist, she said that the girl came here so LATE." I agreed to record at a discount, said I'd think about the time, and I'll write to you now. I wrote it 10 minutes later, but they read the message and ignored it. In short, they didn't give a damn about me. In principle, this is probably all that can be said about the attitude towards customers, both from the master and the management.

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Валерия Драк

Level 4 Local Expert

I was booked for a monochrome manicure without strengthening, a short square was one of the wishes, as a result, a long square with strengthening was made, I had a manicure for 3 hours in one layer! I refused the second layer, because then we sat for even more time)) I paid 70 rubles for the disgusting work with bald spots + chips appeared a week later on the corners (although when I did it in other places without strengthening everything was ALWAYS fine!) When I was interested in the color of the gel polish, it would be warmer or colder, the master replied: "girl, I've been working here for the second day" (I'm not a client I am interested in how much the master works for you, if you position him as a master, and not as a beginner, he is obliged to work on time like other masters, and not torment the client for 3-4 hours, when I paid for the work as an experienced MASTER) I will not return to this salon anymore Master Karina

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