We had a rest in October 2024
1 - Sovkovy Hotel. Raw.
2 - the elevators are not working. There are flowers at the entrance to them.
3 - The food is meager and uniform.
4 - there is no massage or even a medical room or entertainment. Entertain yourself however you want.
5 - we took bicycles for free, 99% are life-threatening. At one point, the chain snapped after 1 km. On the second one, the saddle broke. They didn't take it further, the tk is the same, according to the staff.
6 - cleaning was done for show. My wife didn't like her at all. There is dirt and hair of other guests in the corners. The water was not brought to the room immediately, but a day later. And the fact that his wife knows English, she's insulted them.
7 - shop at the hotel, souvenirs only. And that's why it's more valuable than on the street, where it's supposedly counter-aggressive. Actually, no. Buy safely.
8 - we arrived with 100 bills, exchanged the operator, and bought the cheapest tour.
9 - When buying a tour, check the weather. Because many things may not be fulfilled, and the money or the difference will not be refunded.
10 - take creams and medicines, especially them, with you. There's nothing at all, not even baralgin. Take hygiene with you.
11- guides take you to shops and tobacconists, but don't take them there. Right around the corner, in the Harbor, it's the same, only 2-3 times cheaper. I was personally convinced.
12 - in the Harbor, there are dollars and pessos, take the last 2000, do not interfere, because for tourists the price tag is several times higher.
I stayed at this hotel in December for the second time, the first time I was at this hotel 15 years ago and then it was very nice here. I succumbed to nostalgia and decided to go to Cuba for the second time and it was my fatal mistake... Now Cuba is just trash. Although I understood that there is no concept of service here in principle. The food is not delicious, the only thing that pleased me was that there was always papaya for breakfast, lunch and dinner. There was no coffee in the bar for several days. A glass will disappear from the room, then a towel will not be reported, and after taking the used one, they will not change it and will not report a new one. Yes, the ocean has not changed- it is still beautiful, but Cuba has changed in principle. But even for the sake of the ocean, it's not worth coming here. If you are still unlucky with the weather, this is money thrown away... I'm not coming here anymore...
We stayed at this hotel in the first half of November 2024. Before the trip, I read terrible reviews about the hotel. But, fortunately, we didn't see any horrors, only some advantages. We have never met a friendlier staff in any other country, the food is normal, we did not starve, meat is always, fish, lobsters, avocados are not always, but there were, ice cream is very tasty. The waiters tried very hard. In the bar: bottled rum, decent wine, good beer, delicious cocktails. They are poured into both plastic and glass. The coffee is delicious, there is a large selection in the bar. The maid cleaned up every day, changed towels, there were no problems with paper towels and drinking water. There was always hot water. The animators Are Great. They always kept a chocolate bar or a dollar with them, but they gave it only on their own, for good attitude and service. We are delighted with the ocean, the hotel, Cuba and the Cubans!!!