MTBank
143 reviews
September 28, 2023
Everything is great, but the info kiosk would be better on the street with a bill acceptor
See original · Русский
November 8, 2021
A good bank, fast service, convenient location, polite and competent staff. Right next to the subway exit at Malinovka station. There is also an ATM for withdrawing money, as well as an ATM for replenishing the card.
See original
1
2
October 25, 2023
Very slow service from specialists, queues of more than an hour on a weekday during working hours. Only two specialists work.
See original · Русский
1
July 30, 2023
I really like good credit card programs and a lot of different bonuses on them!
See original · Русский
April 26, 2024
For 14 years, unfortunately, I have been a client of this microcredit organization with the ambitions of a Swiss bank. I do not recommend any client orientation and individual approach to legal entities, opening accounts and conducting activities with this structure.
See original · Русский
3
1
September 13, 2024
It's a good bank, but there's still work to be done...
See original · Русский
December 24, 2024
Few managers
See original · Русский
1
January 27, 2024
Good staff, always solve everything quickly
See original · Русский
March 21, 2024
Fast service, pleasant staff.
See original · Русский
1
September 14, 2022
I opened a card to use abroad. I sent money to the card via Swift transfer. The money is back. The commission was withdrawn twice.....Employees cannot properly explain why the money was spent somewhere for about a week, then the money returned and they also cannot specify the reason, they respond in the chat for a very long time and in general phrases. A formal approach. I do not recommend it. It would be better to open a card in Turkey(((((
See original
2
1
December 5, 2023
Not far from home and place of work. There are often long queues
See original · Русский
1
December 24, 2022
Do not use this bank in any case! ***. I transferred 100 rubles to their card, they credited 2800byn. The course on the website and in the application is 0.37, and they enrolled 0.29 each. I lost 30% of the amount. The support service is disgusting.
See original
October 17, 2024
The guys know their job
See original · Русский
1
August 5, 2022
Fierce game in this jar. In the middle of the working day, 2 girls work. At the same time, jobs range from 1 to 9. Once I came to pick up a ready-made card, I sat for an hour, 3 people passed, 7 more in front of me. On the second day, I took 4 people in an hour. Is there really no one to work? There is no such burden in any branch of Belarusian banks
See original
3
May 14, 2023
There's a big queue. You'll get on your ticket in about 30 minutes. And the specialists are professionals in their field.
See original · Русский
October 6, 2021
A very cool bank, always a good rate from all banks located nearby. There are queues in the evening, but in the afternoon you can safely serve yourself.
See original
1
1
February 24, 2024
Quickly and efficiently served.
See original · Русский
August 3, 2022
Customer service specialists work very slowly. It takes from 20 to 40 minutes per client. It is impossible to order a coupon without being a bank customer. The queue is always huge, you need to count on 3-4 hours.
See original
1
August 24, 2022
Huge queues. I still haven't picked up the card. They probably don't really need clients. For some reason, they can't send the card to the nearest branch by mail either. I ordered a "shopper" card, decided not to pick it up. I wasted my time on the road.
See original
2
May 28, 2022
I respect MTBank, because I have been their client for many years. There are professionals who can always be consulted and receive an exhaustive answer.
See original
October 1, 2022
The service is so slow, it's just terrible....on Saturday, two employees barely move, and in general there are just two of them, how can this be? Pick up a bank card, 1.30hours in line, is that okay?
See original
1
June 13, 2022
Just like Irina, I waited in line for an hour and a half just to pick up the card.
It's a pity for the time spent, the work is not optimized, there are no complaints about the bank.
But for wasting 1 star for an hour and a half thanks to the bank, do something.
Expected on June 13 from 13.29 to 15.23
See original
2
1
January 11, 2023
I came in somehow stupidly, they gave me a halva card, now I owe money to the bank, I pay half the rent every month, people don't go, you'll stay without pants
See original · Русский
2
3
April 28
Queues
See original · Русский
October 23, 2022
Everything is polite, beautiful, neat, but on weekends there is a queue even for coupons.
See original
3
August 16, 2023
Excellent staff. Hence the same service. Beautiful
See original · Русский
March 12, 2024
Excellent department with service
See original · Русский
October 13, 2023
Very long queues, otherwise everything seems to be neat, more workers are needed for this place
See original · Русский
December 29, 2022
A wonderful bank, excellent service, although now probably a few prices have risen, a large influx of our citizens ..
Now the commissions are high, but they do it quickly, an unnamed visa or MS is right with you
See original · Русский
September 15, 2022
I used to be a regular customer of this bank, but times are changing and we need to keep up with the times. Rather than stay afloat and settle for old products .
See original
October 9, 2023
Very long queues on weekends and few staff
See original · Русский
September 1, 2022
The speed of customer service is no.
To get an unlucky card, you need to wait in line for more than an hour.
Normal banks send them by mail and even remotely issue them, if they have a bank account
See original
1
July 28, 2022
There was an unpleasant story with the mother bank about closing the halva card, the manager did not really explain anything, it turned out that he had to pay for something again. In my case, I ran into a not very competent manager
See original
November 26, 2022
Fast service.
Easy to find.
- It is unrealistic to sign up for a solution to the issue, just take the queue number at the bank!
See original
1
May 4, 2022
To pick up the card in 2 minutes of the specialist's work, you need to sit for more than an HOUR!!! Out of 5 jobs, only two are working!!! If there's no one to work for, why doesn't the boss help? Disgusting!
See original
3
1
December 9, 2022
You can top up your card through the info kiosk only in BYN, you have to stand in line if you need to top up in USD.
See original
2
January 30, 2023
Illiterate specialists. They can't connect more than two words. They say memorized phrases. I couldn't solve my question.
See original · Русский
December 15, 2023
The queue for specialists is not moving, specialists are walking around the department, smiling. I went to another department...
See original · Русский
1
July 2, 2022
The charm is wonderful, it does not work in the bathroom, but it is so clean, fresh and good
See original
1
December 19, 2022
Excellent and polite staff, only during the last visit it was struck that the water cooler was standing, and there were no cups, I had to drink directly from the tap :) (joke)
See original
September 17, 2022
There used to be a cash-in ATM where you could top up your card 24/7/365
Now this is not the case, only according to the bank's operating mode
See original
1
July 2, 2022
I went to change the dollars, they said they were allegedly dirty, although the bills were clean, I went next to the prior bank and changed them and did not say a word
See original
2
1
May 12, 2022
The space is not very conveniently organized. The workplaces are located any way. Probably because of the limited space.
See original
1
August 23, 2022
The bank is in a great location. I always have time in time, if I need to solve all the issues there, it is always solved quickly and easily.
See original
September 2, 2022
Experienced, competent, competent and attentive staff.
See original
May 2, 2024
Queues. Regularly. Long waiting time.
There is 1 cash register.
See original · Русский
October 12, 2024
For a very long time
See original · Русский
May 1, 2024
Permanent queues
See original · Русский
1
June 10, 2022
Fast, skilled and accurate is probably the motto of this bank. I am very satisfied and am a client of this company.
See original
3
December 6, 2021
Pleasant good service will always prompt and help respectful communication
See original
2
1