The department is small, there are only 2 specialists, and there are a lot of people, we had to wait a long time, but everything that needed to be done was arranged, the staff was patient, as one of the clients constantly interrupted them with questions, There were few places to wait, a small sofa and 2 ottomans, only 4 people could sit comfortably, and The others are waiting standing up.
A convenient location is certainly good, but it would be nice if the ATM and terminal worked around the clock, as in the neighboring Priorbank. The working hours are 5 \2, up to 20 (and there are also shortened days and holidays) - it's just a quiet horror.
The service is excellent, but there is almost always a queue, and the room is small. I would like not to stand at the wall, but to sit comfortably and wait for my turn. It's good that I don't visit very often.