Review across the entire network. When opening the franchise, it was very cool: delicious, lots of it, inexpensive and fast (which is how a kebab should be - it's a street food after all). Now it's gone downhill - delivery is rarely on time, and upon arrival, the kebab has already cooled down. The weight is less than stated. And the price tag, Mother of God, have mercy.
In Minsk, chicken kebabs cost from 8 to 12 rubles. A LAMB kebab costs 15 (!). And here, by the way, the price for chicken starts from 11.5. I'm blown away by how awesome the owners of the establishment are. And I don't need to fill in the costs here, I worked in catering, I know how to make layouts.
Although, I admit, it's still delicious, but not for such a price.
The review applies to the entire network. Shawarma is below average in quality, there is much better. Maintenance - there is none. We ordered delivery with the current promotion for 45 minutes or a kebab for free, the order arrived in an hour and a half. They refused to give the promo code on a far-fetched pretext. At the same time, they always said that the courier was already at the entrance, as a result, he stood outside in the rain for about 40 minutes. In the end, they generally stated that government employees are not entitled to discounts: this is the company's policy.
As I understand it, the administration doesn't read bad reviews here, but it's a pity. Unfortunately, your network has dropped very low, constant underweights, well, that's okay, but your delivery is at least, the last time we waited more than an hour, until no one even stirred! As a result, the elementary word "sorry" did not even sound, not to mention some laudatory promo codes, today the situation repeated itself, as a result, your administrator (unfortunately did not introduce herself) behaved very arrogantly, if you get a call and the order is canceled, then it should be canceled, and does not say in an indignant voice thatthat the courier is already at the entrance , sorry , not the quality of services that you want to receive , especially after work, when you want to have a snack.
Hello, we ordered all the new products from you at the Polytechnic, these are the best kebabs that could be thought of, the whole family is delighted, and thanks for the fastest delivery in the city! The rest of the shawarma shops are much longer!
The establishment was very upset, why add the option of choosing the time if you set 15 minutes and pick up the food in an hour? They came for the shawarma, but they lost it, and we had to stand and wait for it to be found, although we didn't have much time. Everything, of course, has already cooled down. A lot of pita bread and little filling, cucumbers are so thin that they don't even feel🤷🏻♀️ I am very sorry for the employees who are trying to cope with a huge number of orders with two and one small grill.
Hello, I always take the same thing, a lunch box with chicken without cabbage and onions,
with additional meat, potatoes and cucumbers. It 's getting worse and worse every time . in this case, the cucumbers were not reported, everything that had cooled down was clearly in advance, since the potatoes were cold and hard (if they had been put hot, they would have become soft), and they also forgot about salt, so the question is why 20p?photo attached
The choice of this place is a compromise every time, the shawarma is average, nothing special, the service is excellent (they didn't send a fuck, and thanks for that). From the previous one: I ordered by phone with a card payment, but on the spot it turned out that the courier left with the terminal, fortunately I did not have to go to an ATM because there was cash. Prices are rising like mushrooms after the rain. I would not recommend this place for connoisseurs of conventional biofuels.
I ordered Caesar shawarma with extra hard cheese, twice. And two times they gave me feta instead of this cheese!!!+ the French fries were fried in oil, which had not been changed for at least a week, which made them taste and color disgusting. When I wrote to Instagram to solve my question somehow, they asked me for a phone number for communication and forgot. So no one contacted me after a week!!A deceptive attitude to everything:to the cooking, to what you give to the people and to the customers themselves.
There's even a lot of one star. I made a pre-order on the phone, a nice girl made it out, said the wait was 15 minutes, came to the point in 15 minutes, there was a boorish person at the checkout without hello, and rolling her eyes, she replied, "they didn't warn you about the time, or that" the order hadn't even started cooking. I'd like to ask you to pay special attention to a short girl with red hair and a short haircut. Otherwise, I will deal with complaints and the director.
The best place where you can have a quick snack, the delivery is hot and very fast, how many times we order, there have never been any complaints, you have a cook, special thanks to the operator Angelina, very politely and quickly accepts the order, I recommend this place to everyone.
to be honest, 1 star is even a lot for this institution. The staff is disgusting. we waited for the order for 50 minutes. they came three times and each time the staff said, "come in 5 minutes," as a result, they came in 10 and still the food was not ready. The food is not good.
I didn't like it, first of all, I had to wait 2 hours for delivery. I called the institution three times, they said I couldn't do anything, they refused to take any measures. The shawarma did not arrive warm. I didn't like the quality very much
In a word, a NETWORKER.
They buy franchises, put up points, collect the backbone of buyers, then hammer in the bolt.
Price/weight are among the most expensive in the city 2 out of 5
The assortment is 5 out of 5, and shawarma to choose from the sea, and cocktails, and something else
The taste (most importantly) is 4 out of 5, the shawarma here is delicious, I would even say ordinary, there would be more sauce and iceberg cabbage should be changed to white cabbage.
The staff is 3 out of 5, well, as luck would have it.
It's better to buy Italian at the October cinema, and this place goes through the woods. If you go in, you won't break off, but you won't have any fun either.
Underweight for the umpteenth time !! I always took it here and everything was fine, but today it's a complete horror. They brought it in time - there are no questions . We ordered 2 different shawarma and different sizes , and brought essentially the same length and width. I decided to weigh (of course with packaging): one is 7 grams, and the second is 32 grams. I understand that it's not the end of the world, but not when it's almost permanent.
Hello, we ordered 2 charms today, and there was a surprise waiting for us inside! The cartilage from the chicken is not very pleasant. I don't want to lose my teeth from your shawarma!
They took it on Komsomolskaya Street
The service is disgusting. INATTENTIVE STAFF. A point at the railway station ! I made an order by phone in advance today. My husband arrived and took the order. I brought it home, It turned out not to be our order. They said on the phone that due to this situation, our order is on the house. The courier will deliver it soon. As a result, the courier drove to us for an hour and a half!!! And as it turned out, he came, but couldn't get through to us. Because the receipt did not contain my phone number, two digits were mixed up!!! And as a result, the courier went back. As a result, a cold shawarma, a spoiled mood, and no one returned the money! The courier was told by phone that the order had been delivered and no one would return any money. Just ugh! For your attitude!
Disgusting. Shawarma consists of lavash, twisted many times, a couple of pieces of chicken and mayonnaise. This is the first time.
I'm very disappointed. I ordered for the Revolution
Strange employees take orders from you (in particular Maria ), did not accept the order after 22:00, referring to the fact that you need to come pay and wait for the order in the cold, I am a regular customer on the day the order amount is on average about 100 rubles, and I will never place an order in your company again🤣 the most customer-oriented employees )
We ordered 31 pieces in the general wholesale , 27 pieces came , then 4 were delivered and did not even apologize, and ordered a royal one, and as a result, the average did not match in the description , all 31 people were not satisfied , 7 pieces were cold and broken , very bad , I do not advise .
Terrible delivery!!!! The order did not arrive on time! After acceptance, I waited 2.5 hours!!!! The operator always argued that the courier was on the way and on the way...Apparently he's coming from Moscow...the order was delivered cold...and this is not the first time... in general, it is disgusting
Terrible service, or rather its absence. We ordered a kebab with my husband, the order was accepted.We came to pick it up, and in response, "there are no pita bread." Why couldn't I have called and warned you?! Is there an administrator at all?!!
We ordered 31 shavuha, 27 arrived, all sailed, the order was more than 400 rubles, we could have been more attentive, I am already silent about the taste of shavuha, the manager did not say anything sensible about this situation, I am dissatisfied, to put it mildly
I would like to ask the staff, is there nothing more to discuss? I went in to order a shawarma for myself , stood waiting for the order , at this time a girl named Daria , along with a young man who actually cooked , looked at each other and laughed . Do you treat everyone that way, or am I that special?
The order was waited for 40 minutes . It's a tin can. The employee was openly rude. Why take orders if you can't handle it???!!
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В
Влад С
Level 7 Local Expert
January 15
Everything is sad...
Every six months we order shawarma from this network and every time it gets worse and worse
We ordered three cheeses with shrimp: the novelty is delicious, but it's underweight 80g, buy the scales for the cook, otherwise the poor meat is afraid to report
The shrimp is also underweight 50g, but the shawarma is worse in taste and quality than in Minsk in the transition
We need to do something about regression.
We mixed up the composition and brought the wrong thing at all, we ordered Chicago and Pepperoni, and brought it with French fries and Bacon. We were upset, this is not what we wanted and one of them is cheaper than we paid for. And the potatoes are rustic raw. But the courier is always polite, always fast and everything is warm
The best shawarma in the world!
The staff consists of good and helpful people. They cook very tasty, there is no such shawarma anywhere. If you are looking for shawarma and mood, then only here!
The review refers to the establishment of Mr.Kebab. on the instruments (Normandy-Neman 159a).
Today we bought shawarma there, for 9.99 we got a weight of 398 grams, (450 declared). And this is an average size, I'm afraid to imagine what a small shawarma.
There is no way to taste, the tomato was found only at the end of the shawarma (2 pieces). The white sauce (like garlic) tastes more like Greek sauce, there is no hint of garlic there. The meat tastes tasteless at all.
We will definitely never take it there again.
We ordered delivery. The courier arrived well on time. But there is a but. The kebab was dry. There was practically no sauce at all. Prices are rising, but the quality and taste are falling.
I loved shawarma so much in Russia, but then I tried it and stopped eating. Lavash is not Armenian at all, it is cooked late for 20 minutes. There are 24 hours of Armenian lavash in Russia, there is a lot of meat to choose from, if desired, they will put everything you want and put as much sauce as you want, and at the same time the cost does not change and one Uzbek cooks for a maximum of 5 minutes
Out of the stated 15 minutes of waiting, the order was ready only after 30 minutes. And this is despite the fact that at the time of payment, my order was first in line.
The shawarma itself is 5/10.
For a while, he was one of the best in Borisov. The service is quite fast. It tasted very appetising. Although the last time it was the other way around. The meat is burnt, the pita bread is hard. The staff is not friendly. Maybe we were tired in the evening, although this is not an excuse. Let's see what happens next.
I really like this place. We often take shawarma here, there is a fairly large selection. I did not like it once, it was not very tasty, there was not enough sauce- but this was most likely due to a change of cook. And one more time they overexposed it a little, it was a little burnt. But these are isolated cases. I like everything that way 👍
Good afternoon, this is not the first time I have ordered shawarma at Mr.Kebab, today I ordered two shawarma with shrimp, as a result one with shrimp, the second barbecue. Q: How are orders collected?
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1
Алексей
Level 8 Local Expert
June 28, 2024
Over the past two or three years, the level has sunk very much. The quality has dropped, you wait a long time, you order for a certain time and then you wait another 20-30 minutes until they give orders with numbers after yours, if you put up to 10 percent less weight on the scales, this is already the norm. A few years ago, they laughed that it was "bad" because it was impossible to eat another one after it. Now he prefers to buy elsewhere. Advertising an application type for promo codes and bonuses. With more than one and a half hundred orders, there are no promo codes and 0 bonuses. Why advertise, or rather why lie. Once a month, because of the convenience of the location, I take it and then regret that I did not go to another institution. Sadness.
Early 5 years ago it was the best place, now it's just the worst place....I took two shawarma and immediately threw it away, a year later I decided to take it again, it got even worse!!! Guys never, never take from them, take care of yourself..
2 times I bought shawarma here, it's tin, the first time they didn't bring my order, I didn't write complaints, etc., a person could have made a mistake, the second time I ordered shawarma, I started eating at home, and what do you think?They didn't add sauce to the shawarma from the word at all, and in the second shawarma "cream cheese" there was absolutely no curd cheese, they piled garlic sauce and fresh cucumbers, I'm shocked
The review refers to the establishment of Mr.Kebab. on the devices at Euroopt. 07.06.2024, we bought 2 pcs. The meat is stale (unpleasant smell), both became ill after it. Avoid it.
Shawarma is common, but the chefs are so busy with themselves that they are able to make an order only the second time. It is extremely unprofessional to accept an order and discuss your business, not working, with visitors.