The service is terrible, I called with a problem with the vacuum cleaner, as a result, I spent an hour on the line, as it turned out, the operators work until 18:00, although there is no information on their website and only the schedule of work until 19:00 is presented, I tried to leave a request, but in the full name line, as it turns out, it is necessary to write not the first name, last name, patronymic, but Just a name. Otherwise, your application will not be missed. I don't recommend this office to anyone, who doesn't care about ordinary people!
An hour and a half waiting for the operator's response, and it's still unclear how long to wait. I gave away the gamepad for ps, they were supposed to give a verdict on the warranty after 14 days, but in fact six weeks have passed and there is no answer. If you can bypass this service, then it's better to bypass it.
I went to write a review and realized that I'm not the only one.
If you want to receive an unsubscribe in the form of - the stated problems have not been identified (it will take them another 2 weeks), then you definitely need MobiLab.
Terrible service center! Not only were the obvious malfunctions considered for 2 weeks and the result was that everything was working properly, but they also tore the liner in the box inside, a dent on the product box itself. There are no words!!! And the main thing is that you can't go anywhere else with my watch! Only they can serve!!! A nightmare!!! Time and money are wasted!!!
It'S just AWFUL!!!! The registrar was sent to this service 3 times under warranty. GPS is working incorrectly. Sometimes it turns on , but for a very long time .
They unwound it , although they did not agree to such a thing , they wanted it to be replaced with a new one.We made one video when he was working . As a result, they did not find any problems .
Although I know how fast it should turn on. As a result, I spent time on incompetent employees .
We will fight. We will give it to an independent expert examination .
Excellent service! I applied for a very urgent laptop repair. Everything was done quickly and efficiently, explained what the problem was and issued a guarantee. Thank you very much!
Yandex does not allow you to write a review, so it is very brief. Round ***, I passed the fee, they called the price for repairs 250 rubles, although in fact the price is 10 times lower, well cool, they decided to rob the student, I naturally refused, after they called the price 55p for free diagnostics, yes, free, they said so, explained that I refused to repair Well, naturally I refused, I was being robbed here, they didn't want to give me the fee, they didn't give me the price list, although they were obliged, the complaint book too, I had to pay. It's a complete nightmare, you need to contact the police about fraud, but I'm sure it's a waste of time, I hope at least someone will be able to close them forever. I also do not recommend the same desk ram.by The ones who advised me to do this are the same ***, I'm sure of it. I will attach a photo of the receipt below.
This organization is a representative of people who are out of place in life, who don't care about your problems and they don't go to a meeting:
After handing over the laptop under warranty with an obvious factory defect (the hinge shift, which caused the frame to move away from the screen), they said that this was not a warranty case, attention! because the rules of operation and transportation of the laptop were violated. When asked how they realized that these rules had been violated, no answer was given, the laptop broke down just standing on the table when it was closed, as usual.
1 is too high a rating for these people.
I recommend immediately going to any other service center, here you will only waste your time
A terrible center. Under warranty, I handed over the laptop through the Electrosila store. As a result, the battery was changed and it became even worse than it was.
I do not recommend it
It's just disgusting, this is the most terrible company I've met, they write all sorts of stuff, 2 times the laptop went under warranty and the conclusion is written on the cover
The most lame office I've ever seen. Instead of troubleshooting the warranty, they convinced that the tablet had mechanical damage, stripped off the money and as a result did not fix anything. I turned to the seller, who concluded that there really was a battery defect initially, fixed everything at my own expense and the tablet works fine. And this Mikhailov family contractor even refused to accept the claim and return the money, citing the fact that they do not have such authority. You see, there are powers to rip off people! I hope this sharashka's office will come to an end soon, which I sincerely wish them!!!
9.03 the dream robot d9 pro vacuum cleaner from the 21st century arrived, of course, according to my application for incorrect operation. The vacuum cleaner could not cope with the stated functions, was lost in space, could not find the station, for this reason it was returned to the store and got into this miracle service. On 11.03, the organization issued an act stating that the robot was serviceable, on 13.03 they took the equipment from the 21st century pick-up point. At home, during the health check, the situation has not changed! The vacuum cleaner did not work before the service, and did not work after! Why do I conclude that no work has been done with the vacuum cleaner! Having already shot the video, the robot will go back to the store! I am very sorry for the time spent!
PS I would like to add one more important point, when sending the robot to the service, it was properly equipped, each spare part lay in its place in packages! When they opened the house, they found that everything was piled up, which is unacceptable!!!!!!
I'll explain right away, I applied for warranty repairs, so I can't say anything for prices and terms, in case of no warranty. Well, I have only positive impressions. The receptionist is very pleasant and polite, the repairs were completed on time.
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Vera A
Level 6 Local Expert
April 4, 2023
the store gave the Wi-Fi adapter to this "service". the adapter was purchased on 10.03. it was given to the store on 22.03, as it did not catch the Internet well. the adapter was outwardly in good condition. they demanded a refund, but the service center said there were no problems. He was returned covered in scratches... plus, the sticker with the device number seems to be glued together.. there is dust and lint under it. we will check the goods at home and take them for examination
The product turned out to be non-working after checking by this service.
The number is not available, I have been trying to get through for several days. Relatives were told that the software (an operating system of the non-licensed type) somehow miraculously affects the physical activation of the laptop. The power controller seems to check the serial numbers and decides whether to turn on the computer or not.
I took a xiaomi vacuum cleaner robot for 700 rubles for diagnostics. The robot got lost in space and therefore fought for several minutes against the walls and generally went crazy. They replied that I have a budget model, and it works well. When I gave it through the store under an extended warranty, that is, for the service service under the contract and for money, the board was repaired. I conclude that they are working in collusion with distribution points. In particular, the electric saw.
They handed over the POWERMAN UPS, it was clear from the screws that they did not open it, they said that your batteries were crooked, and they did not even notice that the cooler was not working. I highly do not recommend this charade, you will only waste time.
I put an air humidifier under warranty for repair, the humidifier was repaired but the wifi stopped working. Now you have to turn on the humidifier manually.
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Boris Starskih
Level 12 Local Expert
September 23, 2022
Disgusting office, no communication, with a legal entity (the seller who delivered the goods) and about the physical person (I'm talking about myself) I'm silent. I tried to find out what stage my product is at, I did not receive any information from this "workshop", they just told me to wait.
EXTREMELY DISSATISFIED! AND I DO NOT RECOMMEND IT! GREED HAS NO LIMITS! To repair the radar detector, PlayMe Quik was sent by the seller to this "OFFICIAL" MobiLab service center, where he gave the detector for repair on November 14, 2019. The breakdown is dark stripes on the monochrome small screen of the radar detector. They called the next day and said that there were no screens - sorry, take the device for free. An hour later, they called back that the screen turns out to be there, but it costs 120 rubles! $60, Carl!!! The cost of this screen is $5! Naturally, I refused! They charged 16 rubles for the diagnosis! For diagnosing what? What are the stripes on the screen?? That's how it was seen and understood from the very beginning! I did this diagnosis myself!))) No one has disassembled my detector, you can see it by the cogs! So what's 16 rubles for?! ...As a result, on the same day, I went to another place and put a new screen for 15 rubles (with diagnostics and repair).
I gave away the speakers under warranty. It did not work out to check the condition by the warranty number on the website, it does not work. At the end of the warranty repair period (two weeks ) they didn't call, he called himself and everything was already in place. But the result was not satisfactory.