It's a very cool place. There are two shops in the house: one with a middle segment on the street side and one with a suite in the courtyards. There is a choice for every taste and purse everywhere. The shops themselves are clean, aesthetic and bright — the opposite of classic second-hand shops
I liked the store and the assortment. There are even discount positions. But if the thing is with marriage, they don't make a discount, probably everywhere.
Sometimes it's thick, sometimes it's empty. There are a lot of things with defects and it's good if you notice them yourself, the seller will never say about it, and they do not accept products back, since it is second-hand according to documents. And they position themselves as a drain. The service is not very good. Sellers are always tired. Instead of serving customers, they always steam something or wash the floor. And the arrogance and always displeased look of the hostess is also surprising. You need to love customers and sometimes you will learn to smile and teach sellers this.
They sell worn-out jeans under the guise of new ones for 100 rubles. The belt strap was sewn on the outside by hand with blue threads. And no one pointed out the defect. If there is a second, how come the prices are not second? If the thing is new, as it is considered, then why is it worn and hand-sewn??? Tip: look very carefully at the condition of the item and even the seams inside. The prices for such things are too high. In addition, a refund is not possible. Sadly.
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Екатерина Мороз
Level 2 Local Expert
March 23
There is no maintenance.
Sellers are sitting on ottomans to try on customers, drinking tea, when asked to sit down, they didn't even get up, they continued to sit drinking tea with the three of them and talking about personal topics throughout the store. There were many customers, and no salesperson came up to help. They wanted to purchase the product, reported that it had defects, to which they received an answer, well, what to do.
Also, no one ever gives feedback on Instagram, which is very inconvenient. Customer focus on 0.
Focus on sales and help customers 0.
They sell copies under the guise of the original, bought a Ganni brand T-shirt, but then they were disappointed to learn that it was a Chinese copy, and it could not be returned (because the store is positioned as a second hand).
The store disappointed. The usual stock, never a second hand. They sell an ordinary Chinese mass market for space money. And the prices would be fine, but things are really bad and they weigh just like that. But what killed me on the spot was the behavior of the employee. He is rude to customers from the doorstep out of the blue. The store is a mess, despite the fact that the store is empty. For rudeness and lack of activity, he does not deserve a single star at all.
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Кирилл Сабиров
Level 18 Local Expert
April 24
We arrived at 6 p.m. and they were closed, nothing was written on the door. Although the store should be open until 20