We would like to express our sincere gratitude to the staff of UE MINGAZ for the successful resolution of organizational issues in the process of gasification of our apartment building.
Due to his high professionalism and conscientious attitude to his duties, during the period of heavy workload at the end of 2024, all stages of gasification of our house were successful.
We would like to express our special gratitude to Vitaly Alekseevich Kurlen, the head of customer service, for his active participation in resolving issues at the most important stages of gasification of our apartment building. As a result, the gasification was carried out successfully, properly and within the time frame we expected.
We wish all employees of UE MINGAZ successful development in such responsible work, prosperity, high achievements and all the best!
With respect and gratitude, the Mironchik and Minkevich family.
I was at the Customer Service Center on P.Brovki D.1. High level of customer service, attentive and friendly staff. They suggested that there is a private parking for customers, waited until I parked the car, explain everything on the issue that interests me. It was a pleasure to visit this institution.
It's just a horror, not an approach to your customers!!!!The staff called and said that on such and such a date, at such a time, the master would arrive and take the meter (I have a small round one) for verification, he made sure to note that he needed a small round one and at the same time change the gas hose.And so, after waiting for the master for half a day (after taking time off from his job) I'm waiting for the master.The master arrived at the right time, goes into the kitchen and says that he has only large rectangular counters left, which does not fit anywhere, so they will not change anything, and there is no point in changing the hose because of this!!!
According to the master, he ran out of small counters on the 5th clientAnd I was after 10 clients!!!!
What should I do???
Can't I call and warn you that the counters are over ???
I wasted my time by taking a day off from work!
Therefore, the attitude towards the client is disgusting!!!!