Metelitsa
202 reviews
January 9
A cozy and peaceful hotel. We lived in a suite, breakfast included.
Of the advantages:
1. The hotel is beautifully decorated according to the time of the year. The restaurant has delicious food, the price is slightly higher than in the neighboring establishments in the city. Breakfast: buffet and a choice of dishes, delicious, satisfying)))
2. The room is large and bright. There are 2 towels, a bathrobe, soap accessories, one-time slippers for each person.
Every day, all this was updated with new ones. The bed is comfortable, the bed is clean.
There is also a hairdryer, refrigerator, and cups in the room.
3. The staff is polite, check-in and check-out at a convenient time.
Of the cons, for me:
1. Hot water in the cooler in the common hall on the floor, I think it's not very convenient, it would be better to have a kettle in the room.
2. The room was cool, the month of December, but we were provided with a heater and adjusted the central battery. Apparently, this was how it was supposed to be.
3. The toilet flush button was stuck all the time and the water was gurgling all night long. The plumber came, for some reason, at a time when there were guests in the room, did not figure it out and left. We figured it out ourselves and fixed it .
4. And probably the biggest disadvantage is audibility, there is no sound insulation at all, you can hear people talking in the next room, taking a shower, etc. I think this is unacceptable for a suite. And generally for hotel rooms.
In general, I recommend this hotel!
Convenient location in the city center.
I took off the star only because of the disadvantages, but this is my opinion, perhaps for someone these disadvantages are not critical.
See original · Русский
May 27
The hotel is amazing. Quiet, peaceful, at the same time in the very center of Karaganda. The staff is very friendly and helpful. I really liked it and recommend it to everyone. By the way, they have a family room with two double beds, even if you are traveling with children, everyone will sleep in normal beds.
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August 11, 2024
Although the hotel is small, my husband and I were pleasantly surprised by the cleanliness and amenities of the rooms. Everything you need is provided: bathrobes, slippers, toiletries, hair dryer. The beds are very comfortable. There is a cooler. There is a smoking room on the floor for smokers, but there is a pleasant smell in the corridor. Excellent service, they responded quickly to all requests. The laundry works promptly. There is a restaurant with excellent cuisine. Our family liked everything. I recommend
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3
1
May 15
It's a great hotel. We stayed there 3 times. We came to Karaganda for a day, rented a room for half a day. It is convenient, you do not need to pay for a full day. The room has a large bed, TV, shower, refrigerator. It is possible to take a kettle to drink tea in the room. There is also a restaurant nearby. Everything is for the convenience of customers.
See original · Русский
July 21, 2024
What should I say?
Yes, a cool hotel, a good location , comfortable rooms , I really liked it, although I have already visited many hotels, and the most interesting thing is that they have a day counted from the time of arrival, so ask when you check in, otherwise we found out when we went in after a walk,
Breakfasts are also acceptable
So you're welcome 🤗
Recommend 💯
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April 20
Lovely hotel, lovely restaurant, attentive service.clean, cozy, downtown. The lack of a spa salon was a little frustrating.
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April 7
Not bad) colorful, delicious breakfasts.
The only drawback is breakfast from 8.
Nevertheless, people come to Karaganda on business trips and I would like to have breakfast slowly.
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August 29, 2024
A good hotel, the location is good - almost the entire center and the park are within walking distance.
Nearby there is a shopping center, shops and an exchange office, which is not a little important in another country.
Why put 4, we had a suite designed for 4 people.
But there were three of us, two adults and a child. And it turns out to be a suite for four, and towels were given only to adults, the child had to buy a set of towels for a fee, so also every day they sent a cleaning service to ask to bring this set for the child, since they forgot to put it to us....
the question here is not about money, but about the attitude towards the guests... then why did we flaunt the suite for 4…
Well, the breakfasts were a little disappointed, the food itself is normal, a very small assortment, but to be honest, all 7 days are the same.
That's a solid 4!
See original · Русский
July 15, 2023
A very cool and cozy hotel in the heart of the city. Nice new rooms, nice and courteous staff. I really liked the cuisine in the hotel restaurant (I had lunch and dinner). Everything is delicious and of high quality. I periodically fly from Moscow to Karaganda, I constantly live in different hotels - because there is something to compare, I think this is one of the best hotels in the city. By the way, I arrived at 10 a.m. (after a night flight from Moscow) - I was checked in immediately, without waiting. For this, special thanks!
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July 19, 2024
The beauty, the beautiful unusual hotel I really liked, the apartments are super, the water is hot, this is the main thing, in the morning you can have a delicious breakfast to choose from. A hotel that you want to return to !!!!
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2
March 24, 2024
A great hotel. Cleanliness, order, comfort are all you need for a good rest after a long journey. The staff is friendly and courteous, which is very rare nowadays. Thank you so much for your hospitality, I will definitely stay only in this hotel complex.
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March 31, 2024
Excellent hotel, good location. There is a place to put the car. The restaurant is inside. The food is good. Relatively inexpensive. Everything is within walking distance. I was on a business trip, we lived for probably five days. I liked everything. The rooms are cleaned daily, soap and toothpaste are changed all the time. I recommend.
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1
1
October 21, 2024
The staff is polite and helpful. The breakfasts were very pleasant. The rooms are clean and cozy. The atmosphere of the facade fascinates with its European style.
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April 7, 2024
He lived in room 201 in April 2024. It's a bit expensive for such a hotel, room and breakfast. Of the advantages, only the location and cleanliness. Remove the sprawling green plants on the stairs between the 1st and 2nd floors, get in the way of the passage. The room is cramped, the armchair is bulky for the size of the room, the table is uncomfortable, the sockets are far from the table. The pillows are superfluous, there is nowhere to put them. The refrigerator door scrapes on the floor... the lamp plug has frayed wiring, it is dangerous to pull it out of the socket, out of harm's way and did not touch it. It's a failure in small things.
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1
August 11, 2024
It was the first time. I liked everything: the room, the cleanliness, the service, and the food. It's really delicious! The large hall was occupied, a banquet was taking place, and we were offered to go to the VIP booth. The order was accepted quickly, everything was brought with fervor-with heat, as they say. Definitely, we will come back here more than once!
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December 10, 2024
A great hotel. The restaurant is very cozy and the staff is helpful. I recommend
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September 7, 2023
I recommend this place.
Nice hotel in a quiet location, good location. The receptionist is very pleasant. The breakfast is to choose from, and it's good. The staff at the restaurant for 5 was served quickly and accurately. The rooms are large with all amenities, very comfortably furnished. The room is clean, I didn't find any dust or cobwebs.
I definitely recommend it
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3
March 18
Delicious food, helpful staff, clean, cozy, tidy, fresh, I recommend it!
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1
December 18, 2023
Excellent hotel, very pleasant surroundings, delicious breakfast, cozy rooms. The very center of the city, near top restaurants. It is very pleasant to walk both along the central street of the city and in the park nearby.
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3
October 17, 2024
Nice hotel! Convenient location, city center. The rooms are comfortable and have all the amenities. Price and quality are in balance.
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October 17, 2023
Nice, clean hotel. There is a restaurant. The food is delicious, the price tag is also the same... normal. Everything is on the level. Conveniently located. I can't hear the street. There is a smoking room on the floor. Wi-Fi is stable and finishes throughout the territory. I recommend. Near the park.
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1
February 24
Good evening, I'm staying for the second time, interesting interior, everything is fine, thank you!
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2
May 9, 2024
Excellent hotel, clean and comfortable. Friendly staff, delicious breakfasts. The very center — everything can be reached on foot within 20 minutes
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April 13, 2024
A good hotel, polite, attentive staff, the rooms are not large, but very cozy. Wonderful breakfasts. It is located in the center. One minus is located in the courtyards, which are very dirty, but this is rather not a minus of the hotel.
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April 24
Excellent service, the restaurant is good, it is difficult for non-locals to find it at night, it is located in the depths
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1
March 10
Great hotel! We came from the Urals, the service is excellent. The breakfasts are modest
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July 5, 2023
A small cozy hotel. The room was standard. The bathroom is a little cramped. The room itself is also small, but there is enough space for everything, there are enough sockets, a small table - you can work, there is a refrigerator. The cafe is expensive, but very close to good cafes with an adequate price tag and delicious kebabs.
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February 7, 2024
Nice cozy hotel. The rooms are clean and warm. Daily cleaning service. The staff is great! Special thanks to the restaurant for the Beshbarmak!!! Very tasty!
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September 1, 2024
Excellent location, friendly staff. I arrived early in the morning, check-in only from 14.00 and left the next morning, as a result, I was placed immediately and breakfast was postponed to the morning of arrival. Thanks! 🤝💐
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June 5, 2024
In the suite, the toilet was smoked, apparently, the smell is no longer eroding. In general, the suite does not pull, but the situation was saved by the fact that the beds were with good mattresses and we managed to relax. Since the room was reserved exclusively for sleeping.
The hotel knew that there would be three of us, but they put towels for two and warned that the set for the third was with an additional fee, I had never seen this anywhere before.
See original · Русский
July 19, 2024
Plus, it has been consistently good for many years. The rooms are clean and have everything you need.The restaurant at the hotel is not bad!
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April 28
A very pleasant hotel, decorated in the Russian style, but not flashy, but in moderation, leaves a good impression. I give four stars only because there is no workplace in the room. But the Internet is super fast! And the location is good.
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October 2, 2023
A wonderful restaurant. Very tasty and beautiful. We also stayed overnight in a suite. Large, spacious, bright room. Everything is fine. Parking is available
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1
November 4, 2024
A gorgeous hotel, stunning interior! Very beautiful. But unlike
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October 1, 2024
Nice room and service. Good location in the city center. Good cuisine.
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November 24, 2024
Cozy rooms, good breakfast, helpful staff. I'm comfortable)
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August 14, 2024
Nice hotel, spacious rooms, with nice beds. Good restaurant and delicious food!
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September 10, 2023
A great place to relax, a great atmosphere inside, a sophisticated kitchen and the best staff. Very cool hotel rooms, cleanliness and that's all! I recommend you to visit!
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3
1
October 5, 2024
The hotel is excellent, the rooms are new, the breakfast is excellent. But the slightest requests are only for an additional fee :(
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September 15, 2022
A good hotel for a reasonable price. Good location in the central part of the city. The hotel itself is located in an alley, so the noise from the street is not so much audible. The hotel has an elevator, which simplifies the process of delivering your carcass to your room. The staff is friendly and sociable. The rooms are comfortable enough, there is everything you need. The room is cleaned frequently, without problems. Clean towels and personal hygiene products are always available. The breakfasts are simple, but tasteful, and very tasty. The menu is dominated by Russian cuisine. Breakfast is included in the room rate. The restaurant starts working from 8.00, but if you need to leave earlier, you can always notify the administrator and you will be served breakfast earlier. I liked the hotel, I will definitely come back again.
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1
August 16, 2024
Comfortable bed, clean hotel, very cozy, in the center and very tasty breakfasts
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June 18, 2024
I really liked the hotel! There is a restaurant on the ground floor, a variety of dishes, the room is clean and cozy.
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3
1
August 18, 2024
Good service and nice clean rooms. Unfortunately, I couldn't get to breakfast.
The room has everything you need.
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September 3, 2024
The hotel is just rubbish. The rooms are small, breakfast is for 3 out of 5. Check-in and check-out time in any way in hotels at 14.00 and 12.00, and from the moment I arrived at 12 o'clock, the scoop is shorter - I do not recommend it
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January 7, 2024
Excellent hotel, atmospheric rooms and good breakfasts, polite staff, came with children from Russia, for a couple of days
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May 26
Nice hotel, delicious buffet
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December 22, 2024
Nice, warm hotel, a little expensive
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2
October 7, 2023
Great hotel. Very cozy and clean rooms, polite staff. At breakfast, if you come at rush hour, you will have to wait half an hour. Overall, the impressions are positive
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1
November 18, 2023
The place is strange. From the outside it looks interesting, but only from the outside, you go into the interior it is not clear where some incomprehensible furniture got into, the toilet is barricaded so that no one gets into it! The kitchen is not delicious - just a canteen! We ate in three - we paid 20 thousand! And it was Stalin's food! Gentlemen, it's honestly not clear what you live on! Waitress Tatiana you are the only kind person who somehow tried to do something positive!
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June 1, 2024
A normal hotel, but the smell in the room, especially in the plumbing area, is smoky. The entourage hall, the reception area resembles the accounting department) but in general, I would still return
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