A cozy and peaceful hotel. We lived in a suite, breakfast included.
Of the advantages:
1. The hotel is beautifully decorated according to the time of the year. The restaurant has delicious food, the price is slightly higher than in the neighboring establishments in the city. Breakfast: buffet and a choice of dishes, delicious, satisfying)))
2. The room is large and bright. There are 2 towels, a bathrobe, soap accessories, one-time slippers for each person.
Every day, all this was updated with new ones. The bed is comfortable, the bed is clean.
There is also a hairdryer, refrigerator, and cups in the room.
3. The staff is polite, check-in and check-out at a convenient time.
Of the cons, for me:
1. Hot water in the cooler in the common hall on the floor, I think it's not very convenient, it would be better to have a kettle in the room.
2. The room was cool, the month of December, but we were provided with a heater and adjusted the central battery. Apparently, this was how it was supposed to be.
3. The toilet flush button was stuck all the time and the water was gurgling all night long. The plumber came, for some reason, at a time when there were guests in the room, did not figure it out and left. We figured it out ourselves and fixed it .
4. And probably the biggest disadvantage is audibility, there is no sound insulation at all, you can hear people talking in the next room, taking a shower, etc. I think this is unacceptable for a suite. And generally for hotel rooms.
In general, I recommend this hotel!
Convenient location in the city center.
I took off the star only because of the disadvantages, but this is my opinion, perhaps for someone these disadvantages are not critical.
The hotel is amazing. Quiet, peaceful, at the same time in the very center of Karaganda. The staff is very friendly and helpful. I really liked it and recommend it to everyone. By the way, they have a family room with two double beds, even if you are traveling with children, everyone will sleep in normal beds.
It's a great hotel. We stayed there 3 times. We came to Karaganda for a day, rented a room for half a day. It is convenient, you do not need to pay for a full day. The room has a large bed, TV, shower, refrigerator. It is possible to take a kettle to drink tea in the room. There is also a restaurant nearby. Everything is for the convenience of customers.