We were in Cuba for the first time, we recommended the hotel. Very beautiful locations on the territory. Delicious food, helpful staff. We had a rest at the Level (5th floor is charged separately) awesome bar, gorgeous views from the balcony, cleaning every day, drinks delivery/room service. Upon request, we replaced the room with another one with a better view at no extra charge. The photos from the website corresponded to reality. Be sure to take plenty of sunscreen! The sun is very strong.
It was in 2024. In the room according to the Level system. Pros of the Level: its own reception, the bar is always half-empty, so it's quiet (it's very loud everywhere), interesting Japanese restaurants because of the chef's show (cooking in front of visitors). You don't have to pay extra, but it's really convenient.
The hotel has a great location: a cape that ends up in the ocean. The views from the central bar are very beautiful. There is a gazebo. Especially at sunset, the views are fabulous.
During my vacation, there were no problems with food, drinks, the beach, or cleaning. I'm not an expert on strong drinks, but the Spanish champagne was good.) But there is an element of luck in this in Cuba. During the excursions, people even from more expensive hotels complained about the food and cleaning.
As for the excursions. Mast visit includes Havana, the Caribbean Sea and the old towns of Trinidad and Cienfuengos. On the advice of experienced tourists, I went to the mountains in the jungle for two days, spent the night in a hotel in the mountains, stopped in Trinidad and Cienfuengos. One of the most vivid vacation experiences. Brighter even than Havana. But I liked all the excursions, everything was well organized.
No tips were required. Everything is optional.
I was flying as the daughter of Aeroflot. Since I was afraid of a long flight, I bought seats near the emergency exit. Therefore, the flight was more than normal. We were fed, as usual, only twice.
As a result, it turned out to be a very memorable trip.
Excellent hotel, newly renovated, with new appliances and furniture. The hotels and the grounds are clean, the staff is polite. The quality of alcohol is good, and the choice of drinks is varied. The food is also varied, there are always 3-4 types of fish with squid and mussels. There are many cheeses and varieties of meat, including ham. The beach and the ocean are great too.