Terrible service. The first time I sat for more than 20 minutes, even the menu was not provided, I left and did not eat, today the second time the same story. I sat for more than 30 minutes and went hungry. Some table is served by 2 waiters and a hostess, but they don't even provide me with someone. It is not clear what the principle of maintenance is. The administrator will make you even more guilty. If you want to eat in a restaurant, then just come in and tell me right away that you have money and you can pay for the bill otherwise they will look down on you. I'm attaching the evidence.
Privilege is a great hotel, I really liked it, stayed here for three days, came to a work meeting. The hotel has a special atmosphere, it is very cozy thanks to the luxurious interiors, the rooms are spacious, the staff is responsive with a sense of humor, the food is excellent, and the prices are reasonable for accommodation. I was satisfied with everything, thank you!
The location of the hotel is very convenient...
It's not a bad place. But the location of the restaurant and the hotel is not very good, immediately people in formal attire and immediately people in pajamas leave the rooms
Cozy interior, correct staff, convenient location. The chef of the restaurant deserves special rave reviews)
Laundry services are available (the received items exude the aroma of home)
I highly recommend it!)
Although the hotel is the best in the city, it is still not so good. The service is good, the staff is attentive, but the breakfasts leave much to be desired.
This is an amazingly fabulous institution in our city! Insanely delicious cooked dishes! Polite and nice staff! Thank you for the pre-Christmas fairy tale and a great mood!!!
A good hotel. Polite staff. The room is clean and cozy, there is high-speed Internet. The breakfast is delicious. When looking for a hotel in Kostanay, I recommend staying at this hotel.