Mechta.kz
199 reviews
November 17, 2024
The first thing worth noting is the excellent service. Consultants politely and patiently help you choose the right product, tell you in detail about the characteristics or offer options that are suitable for your budget and needs. It is immediately clear that the employees are well-versed in the assortment and are ready to give good advice.
As for the purchase process itself, everything went quickly and without problems. The goods were in stock, there were no delays in delivery, and all the devices were delivered safely. I am not disappointed with the quality of the products — the dishwasher works like a clock, the iron does its job wonderfully.
In general, I was very satisfied with the purchase and service. "Dream" is a store where you can not only find the right products, but also get high—quality service.
Thank you for the excellent service!
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1
February 16
I made a purchase on February 14th, and I got to know a favorable person.
We will talk about a consultant from the PC- laptops department. The consultant's name was Ramadan, in short. ON THE POSITIVE side: In my opinion, a knowledgeable and competent young man who is well versed in technology. The first impression about him may be ambiguous, but after talking, you realize that he is ready to maintain a dialogue and help with the choice, especially when it comes to laptops. He understands hardware, so you can safely contact him for advice.
Unlike many sellers, who often impose expensive or low-quality equipment, Ramadan offers adequate options and takes into account the wishes of the client. Provided that I knew why I was going, he suggested an alternative option that would be useful for another client.
If you are looking for an honest and competent consultant, Ramadan is the person who will help you find a decent technique without unnecessary overpayments. ON A NEGATIVE note, by the way, the stooges from the Dream store's hotline, bolshoy salamalaikum, don't want to work at all. Or they don't know how to deal with such situations at all.
I needed the laptop that was left in the store to appear on Caspi for the installment plan. I went up to the store manager, she clarified the question, spread her hands and said: "Call the hotline." I called there, explained the situation, and in response I heard: "You need to contact the store." It's funny, but I've already been to the store and explained it to them. Then they put me on pause for 2 minutes to clarify what to do. in any incomprehensible or inconvenient situation, call center operators use a code word: "I'm not me, the hut is not mine, go to the store, ask there." Our people are simple, they won't even worry. The service on the hotline is zero. There is a specific minus for this. Peace and kindness to all!
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April 13
hello, this is not the first time I have bought goods from them, I want to say first of all that the sales consultants know their job, especially I want to mention the sales consultant Zhanibek Sundetov, the whole family only turns to him, an expert in his field, I advise everyone to Dream, the Dream staff will listen to you and always help and will find a wish for your pocket, handsome prosperity to you and success!
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1
March 16
I half-installed the washing machine. Thanks to the seller for the excellent advice. I liked everything. They also gave me a gift! A large selection, a large bright store. Good product range.
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1
January 9
Cool electrical equipment store, courteous staff, warranty cards are valid. The equipment is all original, the quality is good. There were no problems with the purchased product.
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December 20, 2024
Excellent service, well-advised, picked up the right product. A wide range of equipment. Thanks to the consultants for their work.
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1
October 2, 2024
A good hardware store, a selection of a very wide variety of equipment, ranging from the cheapest to the top expensive, good consultants, large Parking lot, close to home))) I go often
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November 30, 2024
I bought a product in the Dream store, the seller is Saule, special attitude to the customer, polite, smiling, explained everything in detail, thank you very much, the product exceeded expectations, everything is cool
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1
December 15, 2024
We visited your store today. Excellent service, I would like to highlight the seller Saule, knows the product well, and competently advises.
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1
December 6, 2024
As a store, in general everything is OK. A large selection of equipment. But in the case of a marriage, it will not be easy to make a refund. You have to wait a month until the SC checks and issues an approval. Moreover, it is not clear what kind of sc they use, which did not give out a serviceable device for a serviceable one. In general, after calling the director and long negotiations with the managers, I was still issued a refund
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December 30, 2024
A good electronics store, the assortment is normal, everything is fast and clear, only the staff is annoying
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August 17, 2024
Thank you for the full information provided by consultant Ernar when buying a TV with subsequent support and advice on its maintenance. Other managers are also friendly and prompt when consulting on household equipment. The location of the store is convenient for both residents of Batys and 8mkrn. Respectfully, your client.
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1
September 6, 2024
I go here for household appliances and computers. In general, there is everything you need, the range is large, the guarantee, responsibility and the staff are also pleased. They meet you with a smile, they don't see you off, well, what a nice people.
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November 1, 2024
Good service! Great assortment, great discounts and gifts! Fast and clear! Thanks to Aibek for the excellent advice! Prosperity to the store!
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1
October 18, 2024
Great store, good service. Always an individual approach to each client. Guarantee, quality- everything is super Thanks ❤️ we only go to you .
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1
June 3
The best hardware store in the city.a huge assortment and good consultants
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March 16
A good store, we bought equipment, the consultants explained and showed everything. We were satisfied with the purchase!
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1
February 1
There are a lot of goods, but an unfortunate location - there are practically no people, but because of this, there is a better chance that the goods are in stock at this point.
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April 10
Very good store, excellent managers. I bought my wife an electric stove. We still can't get enough of the product!)))
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May 5, 2024
Oh, I love it there!! the place is great, everything is gormanic! people are kind too. I bought a little there, but quite rarely, so I can't say much. It's just comfortable and has everything you need
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February 9, 2024
There are quite a lot of products for every taste and purse in this store. The trading platform is large. Nice and clean. There are a lot of consultants who politely address potential buyers. There may be a negative opinion about consultants who do not quite know the advantages and disadvantages of products if you ask more in-depth questions. It seems that they just want to sell you a product. In general, there is something to work on.
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1
December 20, 2024
Alisher did a great job, he figured out everything clearly, about the washing machine, air conditioner, refrigerator
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1
February 13, 2024
A huge store with a huge selection of household appliances. The consultants are competent and will help with the choice.
It is possible to pay in installments, you can also make a purchase online with the possibility of pickup
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1
January 25
It's a good store. The seller Zhenis explained everything,
advised what is better. We are satisfied!
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1
January 23, 2024
The richest selection of household appliances and electronics in Aktobe. The staff is always ready to answer all questions (even in Russian, even in Kazakh). Discounts and promotions will help you make your dream purchase.
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1
July 13, 2024
There was a Dream in the Store, top-class service. I buy there all the time. Special thanks to the consultant Alisher for the fast and high-quality service, I advise everyone
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1
April 12
Thank you very much for the advice and an accessible explanation to Genghis Khan!
Super seller
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1
January 21
A huge hypermarket, I have not even seen such in St. Petersburg. 2 floors, appliances for all occasions
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September 10, 2024
Thanks to the dream, we bought a very cool quality from polaris, I liked it, I would also buy from polaris, I advise you to buy
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1
September 5, 2024
The range of products is almost the same as in other large electronics stores in the city. But I think the attitude towards customers is the best. I recommend.
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August 8, 2024
In the dream of sankibaya we were, we smoked a gas stove. In the beginning, the sellers did not approach, stood chatting among themselves and they were each assigned to the department. But after choosing, a guy came up to us. He explained everything very politely . I liked.therefore, I will put a solid four.
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1
October 4, 2024
They were purchased for the prizes of the drawing for the avtogid portal.kz, everyone was satisfied, we will come back soon to buy for new promotions
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October 16, 2024
The store is great, but the sellers are very intrusive. And there would be more choice of a variety of household appliances.
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June 3, 2023
Typical for a kind of store. There is no variety of goods, since there are the same goods in the same sulpack or technodome. Sometimes there are good promotions and discounts, plus a bonus system with which you can pay for 99% of the purchase. You can also become a mystery shopper in this store and get 5,000 bonus points. When ordering goods through the Caspian store, I received a bonus from the Caspian store and a bonus in my dream account, a total of about 10% of the purchase was returned. Not all stores do this.
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3
June 2, 2024
I like it, there is a choice, I am especially pleased that there is a children's department. The staff is very polite, I was in different departments, not a single rudeness. Well done.
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May 8, 2024
Every time we buy in the Dream Sankibai store, a very bright store, the sellers are responsive and friendly, we will come more than once. I liked everything!
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1
May 19, 2024
Good afternoon, we recently came to the dream of buying equipment, Artem, a consultant, helped us a lot in choosing a good technique, thank you very much
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1
November 16, 2024
We bought equipment, the guys did well, helped with the choice. Separately, rahmet Zhanibek for his professionalism
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1
February 24
The cool store is spacious and the parking is convenient.
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January 3
I like it! The range is wide, the room is separate
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March 9
Excellent service Danil Lomovtsev, a professional in his field
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1
March 16
Large store, good selection of goods. The sellers are competent, I received good advice, and I was satisfied with the purchase. Keep it that way
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1
March 16
We would like to thank our managers Azamat and Aigerim for their help in choosing the equipment
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1
February 1, 2024
Excellent staff, helpful and responsive,professionals in their field. They will tell you something, they are unobtrusive and this is the most important thing, I think. Well done, keep it up
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February 12
Thanks for the advice to the seller Saula, she explained the blender well.
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1
September 22, 2023
Terrible consultants. Just to shove the goods. I wanted to buy a phone, they said it was available, asked to pay, paid, we approach the consultant with a check, and he says that unfortunately the product does not turn out to be with them, but in a Dream at Ualikhanov, i.e. in a Dream at the Central Market. Why should buyers suffer because of a seller's mistake? Don't they check the product immediately on the computer whether they have it in stock? He's still talking, but you can go and get it from there. Why would I go if I came to buy it in stock right away. Ie, I had to go all over the city at my own expense and pick it up. Of course, I had to make a refund. That's not how it's done. Teach your consultants, conduct testing, I don't know. They don't know how to work with customers.
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1
December 15, 2024
Responsive staff, there are discounts, I constantly go to them
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April 5, 2024
I bought a refrigerator there. The workers are nimble. Experts in their field. Polite to none))). They were issued quickly and efficiently. Keep it up guys
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March 24, 2024
We never buy in the Dream Sankibai store, a very nice and cozy store, the sellers are responsive and friendly, thank you again!
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1
September 24, 2023
Yesterday, September 23, we bought a meat grinder and a thermopot in a Dream on Sankibai. The seller Alyona served at the highest level! There would always be such competent and customer-oriented employees everywhere! I would buy everything from Alyona! Thank you, girl! Good luck in sales! Management, reward this employee!
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