A great store. The product range is diverse. The sellers are polite. Promotions and discounts are often arranged. I regularly visit this store, or make an order by Caspi. I recommend.
It would be possible to put 0 stars. Don't buy anything from them. This is a bazaar company, not a serious store.
Two years ago, I took all the equipment from them. The movers brought it and quickly put the acceptance certificate on the signature and left. I didn't check my mistake completely, but someone thought it was like a big reputable store.
The washer and dryer were not installed, they waited for the repair to be completed, but it dragged on for 2 years. I just started to put the LG washing machine on the side at one stop, broken bent, unscrewed the stop to the maximum, but there is no stability. The dishwasher broke down, Gorenie also burned down as soon as the warranty period expired, the service people came, counted 150 thousand, sent them to the forest.
An ideal hardware store for shopping. 1. The assortment is very extensive, 2. Friendly and competent sellers, 3. Not annoying and attentive 4. the hall is bright, cool in the zhaou, clean, everything is accessible and convenient, WE WERE OFFERED COFFEE THERE, there are benches - you can relax. The head is the deputy director , he offered us his help. Quickly, without fuss, I solved all our questions, helped in choosing the product, and issued it. And it's all fast and without queues. Thanks to this team, these are the specialists, the people in their place. The head of this department has GREAT RESPECT. I think we should pay attention to this person . Such people should be at the head of a large system: everything is aligned, everything is on top! And, of course, they should be encouraged. THANKS!!!
Everything is fine with transport there: a lot of minibuses, buses, taxis are not a problem at all. The delivery was made to us on the day and time when it was planned. In general, for the next purchase- there!
Dream is one of my favorite stores, the managers are great, they will always help with the choice of goods, and most importantly, the TCL brand of televisions has a large selection.
A great consumer electronics store. I've taken different equipment here many times. Everything is normal. There is parking below or above. There is a lot of choice and the prices are cool
An excellent selection of various appliances, convenient location, it is possible to park, very attentive staff, a large room for customers, bought an oven, stove, extractor hood, microwave oven.
I made purchases, here, although they said that everything is cheaper in the technodome , and the choice is great, but in the technodome it is not cheap, microwaves are ordinary from 50 thousand and above , there were also for 90 thousand , for such a cost , just to warm up the food I did not want to pay for the microwave ,I took the norm in my dream,the guys all ran up and recommended , all polite , and loaded into the car even )
I bought an air conditioner medea Works poorly To get a Dilnaz administrator to call me a specialist or the head of the installers, it is not possible for several days No one calls me and does not answer any questions that arise, no one cares to sell the product and forget about the buyer, the attitude is terrible, the warranty does not exist
Better than Sulpak, of course, but still there are nuances.
I was going to buy a digital piano, but it is only available in Sulpak and Dream. The call centers of both networks rang: in the Sulpack, after "press 1, 10, 99", the phone was picked up and immediately dropped. I couldn't get through again, I only heard how important my call was to them.
I typed in a Dream. It turned out that my call was also very important to them, so the operator answered quite quickly. The girl quickly found the most optimal store where I could find the piano I needed. The consultant could only show the department directly in the store, but unfortunately, he could not show a sample piano. Fortunately, I had previously seen enough and read reviews and reviews, so I decided that it was not critical for me to do a "test drive" to make a purchase decision. The consultant arranged everything quickly, we checked my piano before leaving, and he helped me load the piano into the car.
My advice to a Dream:
Consultants should know more about the product than buyers, in my case it was the opposite.
The store should allow you to view the product before the buyer makes a decision
The consultant said that the Dream guarantee is better than the standard one, focusing on the negative side of the standard guarantee. It would be better not to spoil that guarantee, but to praise your own.
A strange store the prices are expensive although they sell the same thing as everywhere else that they build convenience comfort if the price is expensive now everything is online at affordable prices
The most terrible store refused to sell an antivirus because there were bonuses from purchases I wanted to spend on a useful thing! Kaspersky anti-virus was equated to the product category (uslaga) although I did not ask for installation there. I wanted to purchase an antivirus
We express our deep gratitude to the Dream store (Rozybakieva 275), represented by manager Alim, for his individual and professional approach to the client, courtesy and goodwill, providing full-fledged consultations in the purchase of the necessary equipment for us.
The task was to buy a high-quality laptop that meets all technical requirements for my work and distance learning for my second child. Due to the large assortment of goods, it is very difficult to choose the right one.
Thanks to Alim, we purchased a Lenovo ldeaPad 3 15ITL6 laptop (82H800LARK).
My youngest daughter is happy!))
The best store in our city, professional consultants, always friendly and courteous.I would especially like to mention Sabina, Zalina, Rinat, perhaps all of them. the staff of this store and, of course, the guys from the delivery and installation, thank you very much. If you are shopping, then only in the Dream of Rozybakiev.A good assortment, high-quality goods, normal prices.
Hello!I bought it in the Dream store at the address mkr. Aksai smartphone, I wanted to exchange the unpacked goods for another smartphone on the same day for a rash purchase, but I was refused, referring to the fact that the store does not change the goods with chip devices. I repeat once again that the product was not unpacked. I was a regular Dream customer, but the store disappointed me. Now I buy household appliances in the Eureka store and I am satisfied with the conditions of this store. You need to meet customers halfway in force majeure situations. Consider such reviews!I would recommend everyone to buy goods in the Eureka store. Think very carefully before you go to the Dream store!
I bought a refrigerator today, I would like to note the professional qualities of the consultant Rustam, explained everything very competently and easily, showed the entire range, product characteristics, because the equipment is purchased for years, and this is very important.I want to come here again and again .Thank you for the fast and, most importantly, high-quality service
Nice store, convenient location. The staff I met were very polite and competent people. The choice in the store is good, and given the periodic discounts, the purchase can be very profitable! One of the first stores where I'm looking for a product. I bought it many times - I was satisfied! 🤙🏻
Not a store, but a dream. The name of the trading network is a dream.kz absolutely justifies its business activities in a number of points of its own retail network!
I visit this store from time to time. Consultants help with the selection. The last time I bought an e-book. Thanks to Zhanibek. I helped you choose the product. I applied for a loan. They also sprinkled bonuses on which I later purchased water filters. I am satisfied with the service.
About a year ago, I had a sad experience with company employees. I wanted to buy a TV, but as a result of communication I bought it from another company, but today I was glad to communicate with Maria Mashanlo. A good specialist, an intelligent and competent salesman. Five stars for the mood.
a good electronics market, conveniently located, the assortment is large, although the sellers are not always competent on the spot. parking is a big problem.
Good staff goods good discounts are also Great quality of goods top cool super fast delivery and good parking just top very good store I advise everyone to go there!
The store is terrible, especially in our Mart Village shopping center (on Almaty-1). I wanted to buy my son a laptop for cash. We looked at it, chose it, but the sellers of this store refused to sell us a laptop at the price that was indicated on the product itself, It turns out that one price is on the price tag, and another is on the purchase. Naturally, in the upward direction. I.e., the rights of the buyer were violated. I began to get indignant, they called the seller or the guy administrator, so he began to spin some nonsense to me on the phone. Like laptops, we're taking them from Astana, etc. (I don't care where you're taking them from, I'm not interested in that). As an ordinary ordinary customer, I go to the store, select an item and buy it at the specified price tag on the product. The rude sellers didn't even apologize. We bought a good laptop at the Technodome. The service is excellent, the sellers told us everything, showed us, explained. So they also gave bonuses. I'm avoiding the Dream stores now. I never go in there.
Good guys, responsive! According to the product range, it is better to watch online. It happens that there are some positions in the Dream that T and C. do not have. But, in general, the prices of all these stores are very close, look at bonuses, all sorts of nice things, you will find your own.
The most terrible store I've ever seen!!! I bought an indezi t refrigerator, it was delivered on time, but in a non-native package and not working. On the 5th day, I was given different numbers of different service centers to which I should call and call the master, several centers did not even accept the application. As a result, the master arrived and said that there was no frion, repairs were needed. Whether they will be accepted back to the store or not is still a matter of a week . In short, this was my first and last time when I bought something in this store!!!
A very good home appliance store, I have never been here and bought my own appliances, I really liked it so the quality speaks for itself!!!! And friendly staff who will help you with your choice 😇
A very bad store. I go in, there is no mask, I ask the one who sits at the entrance for a mask, he says "brother, the masks are over" I go out, stand in the cold for 20 minutes, then I see another person coming in and he already gives him a mask! Although the person sitting at the entrance did not follow them anywhere. Then, I came across a very bad consultant who was rude to my wife on the phone. If he hadn't been with his daughter, he would have knocked everything out of him. I strongly advise against it, it's better to order on kaspi or sulpak, technodome