Either the employee's day and mood were bad, or it was her manner of communication...without listening to the end, but interrupting in mid-sentence in an unfriendly voice, she informed me that she had free time for such and such a date and time, that is, offering one single option. I had to ask about the possibility of other dates.Further, without even bothering to tell who exactly she is recording, a notification arrives on the phone that you have recorded "date, time, specialty, full name." Wait, I need to consult another specialist with my question. After calling back and asking why, in fact, they recorded it in this way, the answer was given that this was an initial consultation, and then they would be referred to another specialist. That is, I need to pay twice for a consultation, which is about 30-35 rubles, and without even bothering to listen to the rest, the employee decides what and how. That is, in another clinic they will refer you either to a therapist or to an orthopedist, but here you pay for a therapist's consultation, which may not be necessary.
Learn to listen to patients without interrupting.
I would like to express MY GRATITUDE to all the staff of the May Smile Clinic! Thank you for your invaluable work, and I sincerely wish you calm and grateful patients, ever-growing prosperity, and stable well-being! Professionals in their field work here. I recommend it to everyone.
I would like to express my deep gratitude to Kirill V. Tsvirko, an orthopedist, for his excellent work, attention and patience! Surgeon Saveliev is very sociable, pleasant and a great professional in his field! The receptionists are always polite, attentive and friendly! Thanks to the head who gathered such a team of professionals in one clinic!