I visited the store with my parents today. I took a long time to choose a bag, which caused a strong irritation of the seller. The seller behaved arrogantly and was outraged that she had to fix the bags after us (isn't that her direct responsibility?)and she offered to hand us the bags herself so that we wouldn't touch them on the shelves. We refused and she stood dissatisfied and glared at us. We bought the bag, but the unpleasant aftertaste remained. The bags in the store are expensive, and the quality of service is worse than in the market.
We buy handbags for mother-in-law and wife only here, we specially come from the Bryansk region.
Excellent sellers: they will prompt, advise, puncture holes in the belt, even if you did not buy it here ;)
My favorite and adored store, I handed over 2 bags for replacement, and they do it for free, zippers, everything was done, replaced, thank you my dear, I told everyone about it to my family and friends
The sellers are very friendly. Excellent service! The quality of the products is excellent. There is a bag that is already 5 years old, but it has not lost its appearance and there were no problems when wearing it! The defect appeared only in one bag (the zipper was diverging), I went to the store, the bag was sent to the factory and the lock was replaced for free. Sellers help to adjust all belts to fit the figure: they cut and make additional holes.
In general, I am satisfied with the assortment, service, and service 💛
The only official store of the Belarusian-Italian brand in the city. They sell bags, handbags and backpacks made of genuine leather. Models for both women and men. Different color scheme. There is a very large selection. The seller is polite, helps you choose what you need.
We were pleasantly surprised by the assortment, the bags are beautiful, but the vast majority are aged 45+.... there are a lot of fashionable models, but I want more.
Very arrogant and unprofessional sellers.The product itself is very good.But because of the sellers, I don't want to visit the store.I buy bags when I visit Minsk.The service there is top-notch, the sellers are very friendly.
The friendly seller Avsievich O.A., who did not kick out after closing, as it was written below in the reviews of the store, told everything in detail and advised! A large assortment. I advise everyone
We bought a men's mattioli leather bag in Gomel, I am disappointed with the quality, we can say that it is disgusting! The bottom of the bag has been worn off for several months and turns from gray to blue. For this money, I advise you to buy something better. I will never buy this company's product again. It cannot be called a quality product. All the good reviews are made by employees of these stores, so draw conclusions.
Do you want the best handbag in Gomel? Then you should contact us!!! A huge selection, pleasant prices, staff, always ready to help you with the optimal choice.
One day we came in 10 minutes before closing, the seller had already washed the floors and was unhappy that we came to look at the bag for my wife, she said that they were already closing
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Show business's response
наташа туманская
Level 11 Local Expert
July 27, 2022
The quality is at "0", and the prices are at "10"
For such money you can buy better and more wear-resistant👎👎👎