Many thanks to Mastodon Clinic for excellent service, modern equipment and high level of professionalism!
Special thanks to Eleonora Leonidovna Galchinskaya, dentist – she is not only an excellent specialist, but also a sensitive, attentive doctor who finds an approach even to the most anxious patients. Thanks to her skill and accuracy, the treatment is comfortable, and the result exceeds all expectations.
I recommend this dental clinic and Dr. Galchinskaya personally to anyone who is looking for high-quality dentistry with patient care. Smiles really bring back health here! 😊
I would like to express my gratitude to the head of the clinic for his well-organized work, responsible team, high-quality work, modern equipment and a painless treatment procedure.
The Mastadont clinic employs real professionals. I would especially like to mention Samir Vakhidovich Agaev.
My family and I, my relatives, have been served at this clinic since its opening. No complaints. It is always high-quality, painless, and at a convenient time for the average cost in Minsk.
Well done! Keep it up !
I visited the clinic for the first time. From the first minute, the impression is very good. Cozy atmosphere, no inner anxiety. A very polite receptionist signed me up and sent me to wait outside the office. A few minutes before the appointment, the receptionist politely asked to wait, apologizing as the doctor was still busy with another patient. When I was invited to the office, the doctor Selezneva Alexandra Sergeevna immediately apologized for the fact that I had to wait. And then, after carefully examining the picture that I had with me, I examined the oral cavity and made recommendations about the tooth I was interested in. The tooth is very complex and the treatment will be difficult. The doctor described in detail all the treatment and what guarantees. Then I sent Vladimir Valeryevich Strakh to a surgeon for a consultation. The doctor, after examining the picture and examining the oral cavity, also made his conclusion, which coincided with Alexandra Sergeevna's therapist. This indicates the high professionalism of the doctors. And that's a big plus. The clinic is located within walking distance from the Proletarskaya metro station. I recommend.
Very pleasant doctors and administrators! I would especially like to express my gratitude to the orthodontist Inna Yurievna, who is always polite, accurate, always tells you everything, and most importantly, that she is a very competent specialist and knows her job! If there is a place to treat teeth, it is only here. Thank you so much for your work!
Excellent clinic, good specialists. I've been here for two years now: I've been treating my teeth, removing my wisdom teeth, and now I'm undergoing orthodontic treatment with braces. It is very convenient that everything can be done in one place — doctors of different directions and the necessary diagnostics, including scans, are available right on the spot.
She underwent orthodontic treatment at the clinic for almost 2 years. I was lucky enough to get an appointment with an excellent and very competent specialist, Inna Yemelyanchik, who later led the entire treatment process.
All the treatment was done as comfortably as possible, with an accessible explanation of all the nuances of oral care, as well as a detailed explanation of all the changes. With the slightest questions, it was possible to get in touch with both Inna Yurievna and the receptionists, who are polite to every patient of the clinic.
I am extremely pleased with the result and grateful to Inna Yurievna for the work done, now I am the owner of a beautiful smile)
Dr. Ermakova Elena Evgenievna is pleasant, intelligent, friendly, calm - a professional. I still have positive emotions. I told you everything clearly and to the point
There are no complaints about the doctors, everything is fine in this regard. After changing the administrator, he will call the clinic after 17.00 or just a quest on weekends. They don't pick up the phone, the answering machine goes off, and sometimes you wait more than 10 minutes. They also don't call back. Messages in messengers are also not answered. But how to confirm the reception, they call almost three weeks in advance (although more recently the confirmation of the reception came via SMS). Repeatedly, without getting through to the administrator, I had to call my doctor for an appointment. I believe that everyone should do their job, and once again I don't want to bother my doctor just because the administrator doesn't perform his duties well.
I would like to express my gratitude to the entire team of Mastodon Dentistry for their attention, understanding and care! I especially want to thank Maxim Grigoryevich Bely for the amount of work he has done on dental implants and for my future snow-white smile!
We are being treated and cleaned only here, I really like the doctors, I liked it since 2022, when I came to the dentist, they said that everything was fine and there was no reason for treatment yet and we just recommend cleaning, there are rarely doctors who have nothing to treat and are not chasing profit, thank you very much for the approach to patients, the clinic is excellent!
I would like to thank E. L. Galchinskaya for her high-quality work and great professionalism. A very attentive doctor. A professional in his field. I recommend it to everyone!
I was in surgery on November 13th. I removed a broken tooth and installed an implant. I do not know for what reason, but the freezing did not work, either it did not reach the required place, or too little time passed from the moment of injection to the start of manipulation, or the quality of the drug is not the same, or the doctor's hands are not from there ..., but the result is a hellish pain in the process of tooth extraction and implantation, they did To be honest, the pain could have knocked you unconscious. The surgeon was not confused by my screams, he said that he would not be able to anesthetize anymore and continued his work, apparently in a hurry to get home) In addition to the sensations, the nurse picked up the corner of her mouth with a saliva pump.
It's a very good clinic, it's not the first time I've applied, the doctors are very attentive , they find an individual approach to everyone) I advise you
Special thanks to the orthodontist Inna Yurievna )
Great dentistry, excellent service and professional doctors. Special thanks to the implantologist Maxim Bely and his assistant, very quickly, accurately and positively. I did 3 implants and 2 removals at a time. I didn't even understand how it went and ended :) I definitely recommend Mastodon.
I would like to express my deep gratitude to artopedu, Merikova Anna Vyacheslavovna.She is a great specialist in her field, she explained and told everything clearly.I recommend it!
Very attentive, friendly staff! Good understanding doctors!I recommend it to everyone! The overall impression of this clinic is a high level of service.
I have been undergoing treatment at the clinic many times, and the doctors are all attentive and highly qualified. I would like to express my special gratitude to Bely M. G. and Selezneva A. S., doctors of the highest level.
I was treated by Yarmakova E.E., I was as pleased with the result as possible, a true professional, I am glad of the quality of the services provided!👍
I recommend this clinic to everyone.
Hello! I would like to leave a review about the visit to the orthodontist. I made an appointment at 12:00, but in fact the waiting time was 40 minutes. At the same time, they called the patient, who was scheduled for 12:30, although I was scheduled earlier. Such an organization is very inconvenient and frustrating, and I would like to have more respect for patients' time. I hope that the situation will improve in the future.
Recently I was lucky enough to get into the Mastodont dentistry! Wonderful dentistry, friendly receptionist, courteous staff, attentive doctors! I asked for help in the treatment of a very complex tooth, other clinics did not want to save it, they sent it for removal. At the mastodon, the doctor consulted competently, explained the treatment plan and got down to business! The tooth is saved, and I am very happy, thank you!!! Now only to you💙
I would like to express my gratitude to the team of first-class specialists! Surgeon Maxim Grigoryevich Bely, from the very first minutes he was able to find an approach at a professional level, win over and give confidence that everything will be fine! He is a master of his craft, they say about people like him - "kissed by the Lord God." I will never tire of thanking him for his skills and work. And also to express gratitude to orthodontist Emelianchik Inna Yuryevna - this is a man with a capital letter, her patience and ability to find compromises can only be envied, because she is like a magical fairy, fulfilled my dream, although the work was difficult, but she can do everything! And of course, Samir Vakhidovich Agaev, an orthopedist, is generally the heart of my story, thank you for your conscientious, selfless work, love for your work, professionalism, sensitive and attentive attitude to patients! I would like to mention assistant Elizabeth as the most positive and kind employee, whom I always want to hug when I meet you, you are like a ray of sunshine, keep it up! As well as assistant Natalia Viktorovna, thank you for being next to me, I appreciate your concern. All the best to you on earth! Special thanks to the girls from the reception, Natalia, Irina and Elena, these are incredible, positive, competent specialists, without you I would not have succeeded, thank you so much for being in touch 24/7 and supporting in difficult moments, thank you for your smiles, kindness and your work. I hug you tightly! In conclusion, I want to thank Director Ilya Evgenyevich for the opportunity to be served in the best clinic in Minsk, thank you and from the bottom of my heart I wish you prosperity and more grateful patients! I am glad that I have been with you for these short two years!
The best dentistry, staff, service - everything is at the highest level!
This is not the first time I have been treated at this clinic and, as always, I am pleased with the result)
I went to the dentist for tooth extraction. And it so happened that I was admitted to the surgeon Komar Olga Romanovich. This is a doctor from God, a professional in his field. I did everything quickly and painlessly, gave the necessary recommendations. If I am going to address the issue of removal, then only to Olga Romanovna.
The service is good, the administrator is knowledgeable and intelligent, phone calls are answered on time, I was received by a competent and polite doctor.
I went to a therapist's consultation because a piece of a tooth broke off.
Unfortunately, when I have an emergency toothache, it is very difficult to make an appointment, but I was lucky. The doctor took me in a timely manner, without delay, took a picture, consulted competently, gave recommendations on an exciting tooth (potentially removal) and on all teeth. My request to treat caries on another tooth was refused because there was another patient's record. Overall, the impressions were good
I would like to express my deep gratitude to Mastodon Dentistry for their attention, patience and professionalism. It is a pleasure to be treated by such sensitive and kind doctors🙃
I put 2 crowns on the front teeth of Samir Vakhidovich Agaev. Amazing job! Due to the crowns, not only the aesthetic appearance of the teeth was restored, but also the smile area was leveled, I did not even know that this was possible)) the attitude towards the client is 10/10. Thank you so much.
Ermakova Elena Evgenievna is the best dentist! It was only with her that I stopped being afraid of dentists! A professional in his field! Competently approaches the issue of canal treatment and reconstruction!
Before I got to Artemova Anastasia Andreevna for tooth extraction, I could not have thought that the complex removal of the eight and rehabilitation could take place so comfortably and easily. The doctor and his assistant are real professionals in their field: they did everything efficiently, carefully and quickly, and if I was a little scared, they immediately helped me cope with my excitement and calmed me down.
I needed to have a tooth removed in the near future, and only at Mastodon dentistry was I able to do this. In addition, the cost of services is lower than in many clinics in the city.
I took the choice of the clinic and, in particular, the doctor, demanding and seriously. Therefore, I am very, very, very glad that I entrusted my health to you!
I want to express my great gratitude to the Mastodon clinic, namely, my beloved orthodontist Emelianchik Inna Yuryevna for her professionalism, attentiveness and patience in the treatment of the bracket system! 🥰
I'm not the most accommodating patient. 😅
Inna Yurievna tried her best to persuade me to correct my bite by wearing pieces of iron in the form of a Sabbagh device and mini screws, but I did not 🥲
Nevertheless, I've been wearing braces for 1.5 years and now I can't stop smiling 😁
I am very pleased with the result 😍
Once again, thank you so much for your patience, care and excellent work!
To all those who want high-quality and professional treatment - only to Inna Yurievna!
I love you with all my heart ❤
I signed up for an acute pain removal. The record is for 18/30. I came into the office at a little after seven.
It's worth saying that I'm afraid of dentists, so I was shaking and nervous under the office for half an hour. I understand that there is a problem with another patient, but you could have warned me about it at the reception - I would have gone for a walk, sat in the car.
There are no questions about the reception, a very pleasant surgeon doctor and a nurse calmed me down, they were friendly. They persuaded me to treat the tooth, not to remove it.
OK, I trust the doctors. A therapist was called. A female doctor came in, looked at my picture and, without contacting me, began to discuss my situation with the words "well, if she (I) says she is in pain," "well, if she (I) agrees to treat, "everything is terrible for her here," as if I was not in the office.
It's also okay, maybe doctors with a lot of experience lose their ethics in the process. I'll get over it.
She thanked me, paid something at the reception in the amount of 46 rubles (for the picture, probably), and left. They didn't give me the picture, but I was worried and forgot about it.
But after a few days I needed him and I went to the clinic to get him. I waited and took my picture on the disk. I went with him to another dentist, and he turned out to be clean, without an appointment. It was very awkward. I had to make a new one, since I didn't have time to go and find out how it happened.
This is the most expensive blank disc in my life.
I do not presume to judge the quality of treatment, but here are some questions about customer service. I'm unlikely to apply again - so-so experience
I am constantly being treated at the Mastodon clinic, I like everything very much, the doctors are professionals, thanks to the administrator Elena separately
I want to thank Maxim Grigoryevich for his high professionalism and sensitive attitude to his patients, a wonderful doctor whom I never cease to admire, I recommend him to everyone as a professional in his field!
Amazing service. I applied to this dentistry for Prof. oral hygiene, and I was completely delighted, I want to express my special gratitude to Selezneva A.S. for special attention to my mouth and magic hands. I came as a fool, and came out as a kid with beautiful and clean teeth, women immediately began to show me signs of attention and make compliments. in general, extremely positive emotions, thank you!
I really liked the service at this clinic. I did non-removable prosthetics at the doctor, unfortunately, I did not remember my last name, but I remembered that my name was Samir 😀
Very attentive attitude. The work was done quickly and accurately, and also received answers to all my questions. The doctor's attitude was very striking, because not many clinics will meet such an attentive attitude and it was clear that the doctor is a professional and tries to take into account all wishes and do everything at the highest level. And he did it.
I am very satisfied. And I recommend you to visit
Good afternoon! I've already had a quadruple implant from Maxim Grigorievich Bely! A doctor from God. Thank him very much! A professional in his field.
Many thanks to Olga Romanovna for her professionalism and attentiveness. I recommend it 100%.
See original · Русский
Анна Шишкова
Level 4 Local Expert
May 13
Customer orientation and service is lame! I signed up for a consultation, waited for it for about a month, and canceled my work for that date and time! the administrator calls a day before canceling my appointment, dryly: "the doctor will be at the conference." I offered to correspond on a new date in a month! Of course, everything is great, I understand everything about conferences, doctors can also be sick, records can be shifted and postponed, but you are a private clinic where your patients are at the same time clients and you can try to find and offer any more or less suitable alternatives in order to smooth out the rough edges! I have never been to the clinic yet, but I have formed a negative impression. Unpleasant
A very bad impression, a simple consultation, you need to get information from the administrator, she will not tell you about the cost or the name of the doctor herself. They didn't tell me about snimak and imrt at the time, because I didn't ask. The consultation is 18 on the website, really 46, but they will tell you about it later. No matter how hard you try to write yourself good reviews, they read bad ones anyway. And the bad ones are your real reviews