Incompetent sellers. We have come across this repeatedly. Instead of studying the products and their characteristics, they sit and gossip. Be careful, we took the goods according to the invoice, so our money went to another Master, to a completely different city ...
2 stars for parking and a good assortment.
Updated on 04/02/25: One star. Change the staff, or send them to courses on business ethics. Figuring things out between each other and swearing obscenities in front of a client and his child is the BOTTOM ... you won't get far with such a team... Look at the security cameras for 03/31/2025 in the area of the ticket office (reception) around 10:00.
A large store, a lot of goods for construction and more. Electric, benzo, automotive, paint, plumbing and many, many more tools. Large parking lot, convenient location.
Delivery takes 3 hours, although they said the car would arrive quickly. And for Roller Coasters, this is not fast. Legal entities are served in non-queue, individuals will wait.
I've never seen such horror anywhere in gorki. When checking out to the client, they do not call, but they call when they are already near the client, although it was indicated to call in advance!
Bought by Prof. Pipes. But they brought rotten plastic pipes in terrible condition. The delivery dropped to the ground and left.
Nerves are more important, we just draw conclusions and there was no repeated contact to the store for the condition of the pipes. Well, I think blind people don't work there, and it was done on purpose, but a friend will take a ride. It's just awful!!!!
Take care of your nerves, comrades, and I advise you not to visit this store.
Store management, please tell me where such Prof. pipes can be used?
The store is big, the assortment is huge. This is a plus for our city. But the sales consultants in this store are a huge disadvantage. It's nice to buy something from a knowledgeable seller. And if the seller mumbles indistinctly about the product being sold, then it's better to go to another store.
The Mastak store is a real find for our city! The store is spacious, with a huge assortment of goods. Convenient location. I am especially pleased that the garden center will open soon! I can't wait to see the assortment of plants) I highly recommend it!
The store itself and the assortment are really good, by the standards of the city.You can buy a lot in one place.This is definitely a plus.⭐️Perhaps I would like to see more household goods.
And now about the huge minus, this is the service and staff, neither hello, nor goodbye, generally zero attention that a potential buyer came in. The staff is on their own wavelength, discussing current topics, it seemed that they came not to work, but for a walk.
The store is not bad, but a young man, Ivan Frolov, who does not know how to talk to customers, works there. Today there was an incident in the store, this Ivan hit my husband with his shoulder and deliberately rushed into hand-to-hand combat. The administrators separated them. I think such people should be kept away from society.
It's a good store for Slides, it's strange that Oma didn't open a branch earlier than the Master.
If there is a larger flow of people, you need to train consultants a little so that they can help with the selection of goods, as well as norms